Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one... Toon meer
Locatie
Wijzig locatieUnit 92c Farm Road , Clarks Village, BA16 0BB Street, GB
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Lees wat reviewers zeggen
Alex and Fiona from Street Somerset store were so helpful, friendly and made everything so easy to understand, which in this day and age is a true blessing, I can't rate them enough, fantastic experie... Toon meer
Bedrijf heeft geantwoord
I have been trying to change my broadband account, which has been problematic. Filip has been incredibly helpful, patient and tolerant with all my frustrations! He is an amazing ambassador for Vodapho... Toon meer
Bedrijf heeft geantwoord
I was struggling to create my account on vodafone website as it couldn't get through due to unforeseen circumstances. I couldn't get the package advertised either. Thankfully an amazing agent named Ch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Street Clarks Village
Geschreven door het bedrijf
Contactgegevens
Unit 92c Farm Road , Clarks Village, BA16 0BB, Street, Verenigd Koninkrijk
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Beth was extremely helpful and…
Beth was extremely helpful and knowledgeable, answered any questions we had and when Beth was unable to help she told us what our next steps are. She also engaged with my hearing impaired little one which made it feel like she actually cared rather than wanting to get a sale.
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Alex was very helpful & lovely ,
Alex was very helpful & lovely ,
very reassuring
much appreciated with his help .

Antwoord van Vodafone UK - Street Clarks Village
Alex and Fiona from Street Somerset…
Alex and Fiona from Street Somerset store were so helpful, friendly and made everything so easy to understand, which in this day and age is a true blessing, I can't rate them enough, fantastic experience!

Antwoord van Vodafone UK - Street Clarks Village
Fiona was very helpful and…
Fiona was very helpful and professional,wonderful service as usual best Vodafone shop every 😁👍🏻

Antwoord van Vodafone UK - Street Clarks Village
All members of staff are so helpful and…
All members of staff are so helpful and patient. Today I was assisted by George and Beth. Simply lovely team. If I need help, I shall return here

Antwoord van Vodafone UK - Street Clarks Village
When a simple mistakes creates a great customer experience
When something goes wrong or a mistake is made I appreciate people who explain clearly what has happened and take ownership. Alex did exactly this. Polite and truthful - he told me what was wrong and corrected it. Fantastic customer service. Thanks Alex appreciated.

Antwoord van Vodafone UK - Street Clarks Village
George was brilliant in helping us…
George was brilliant in helping us renew our broadband. Thank you George!

Antwoord van Vodafone UK - Street Clarks Village
Alex was very knowledgeable about the…
Alex was very knowledgeable about the situation I found myself in and sorted it out quickly.Beth was keen to help in anyway possible overall a good experience for myself.

Antwoord van Vodafone UK - Street Clarks Village
Alex and Beth were so helpful,they put…
Alex and Beth were so helpful,they put me at ease as ive been looking at buying a new phone for a while. Im very thankful for all their help.

Antwoord van Vodafone UK - Street Clarks Village
helpful and polite
Alex was very helpful and polite. Resolved our issue efficiently.

Antwoord van Vodafone UK - Street Clarks Village
I have been trying to change my…
I have been trying to change my broadband account, which has been problematic. Filip has been incredibly helpful, patient and tolerant with all my frustrations! He is an amazing ambassador for Vodaphone and I am sure a very valued staff member.

Antwoord van Vodafone UK - Street Clarks Village
Changed my broadband/mobile contract…
Changed my broadband/mobile contract over to Vodafone UK and used their shop at Clarks Village in Somerset. Alex was most helpful, and talked us through the whole process, he was very thorough and explained everything in detail. Despite the shop being busy and people queuing he made us feel that our account was his main concern. He showed excellent customer service and was very understanding for our reason to switch to Vodafone as a company which has ethics. Our previous company supplied services to a huge Beagle Breeding Facility for vivisection of puppies up North (MBR), as soon as we were made aware of this I just wanted their supply terminated and their hub removed. He found us a good deal and we made a 50% saving, so not only a company that has a good ethical and cruelty free policy but also extremely competitive delivering a quality and affordable service. Thank You Alex for making this switch uncomplicated and explaining everything to us as we are OAP's.

Antwoord van Vodafone UK - Street Clarks Village

Antwoord van Vodafone UK - Street Clarks Village
Excellent service
Alex was personable, knowledgeable and helpful. Fantastic service.

Antwoord van Vodafone UK - Street Clarks Village
Alex from Vodafone was a real pleasure…
Alex from Vodafone was a real pleasure to discuss upgrading my contract phone with. Very enthusiastic and eager to find a good deal. Fantastic knowledge of the phones and pad and helped arrange a good deal on my renewal. Demonstrated a high level of customer service

Antwoord van Vodafone UK - Street Clarks Village
Fi (Asst Store Manager in Street)…
Fi (Asst Store Manager in Street) absolutely AMAZING in helping get to the bottom of a problem - THANKS FI 🙏

Antwoord van Vodafone UK - Street Clarks Village
Upgrade
Alex was so helpful, kind, patient and made the whole experience stress free x

Antwoord van Vodafone UK - Street Clarks Village
I was struggling to purchase service and set up account
I was struggling to create my account on vodafone website as it couldn't get through due to unforeseen circumstances. I couldn't get the package advertised either. Thankfully an amazing agent named Chelsey helped me online to set everything up. Grateful for such patience and hardworking over the chat. Thank you Chelsey, you're amazing in your job role! Very professional and patient. Even very convincing to not switch to different provider as I still don't have this new provider yet, hopefully the service itself will be as good as this agent was. 🙏🏻

Antwoord van Vodafone UK - Street Clarks Village
Alex very friendly and explained…
Alex very friendly and explained everything very clearly. Went through different options and agreed best for my needs.

Antwoord van Vodafone UK - Street Clarks Village
I’ve found the customer service by…
I’ve found the customer service by phone appalling. Went into store. Lewis was a joy, fixed the problem, made me laugh and probably kept me as a Vodaphone customer as sorted my problem without fuss.

Antwoord van Vodafone UK - Street Clarks Village
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