Outstanding problem solving from Clarence and Viktoria. Nothing was too much trouble and their knowledge is remarkable. Customer service like this is rare… these two are top stars. Lucky to have thes... Toon meer
Locatie
Wijzig locatie56 High Street, GL5 1AS Stroud, GB
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Lees wat reviewers zeggen
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... Toon meer
Bedrijf heeft geantwoord
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... Toon meer
Bedrijf heeft geantwoord
Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Stroud
Geschreven door het bedrijf
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contactgegevens
56 High Street, GL5 1AS, Stroud, Verenigd Koninkrijk
4,9
Uitstekend
212 reviews
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DAN & TEAM
Visited last week about renewing contract after it ended. Dan was helpful and said it would carry on for a few weeks anyway and I wouldn't be cut off! Popped back as suggested and Dan remembered me, got everything sorted quickly and it was £5.00 a month cheaper than originally - good service with a smile and also assisted on other queries of phone use without any problems ! Hope he got home in time for the England match!
6 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hello, Martin,
Thanks for taking the time to leave a review. It's always our aim to provide a great customer service, so it's wonderful to hear that you received it from Dan.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service from Dan
Great service from Dan, listened to me and found a great deal. Very polite and kept me informed throughout. Thank you!
6 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Dan in Stroud
An absolute star
Went above and beyond
Thankyou Dan
1 juli 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Jane. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Greet customer service
When I entered the store I was greeted by Kieren Reeves who helped me find exactly what I was looking for. Very polite and very helpful
27 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Callum. Thank you for your review for Kieren. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was professional
Jamie...very professional and helpful. Made everything go very smoothly.
27 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Gerard. Thank you for your review for Jamie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was helpful
Jamie was fantastic and the service was perfect as always.
27 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Morgan,
Thanks for the great feedback for Jamie, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Beats online experience by a mile
Tom was super helpful, informative with out being patronising.
He made the whole stressful business of getting a new phone easy and got a brilliant deal.
I’d tried to sort it myself online- won’t be doing that again!!
19 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi, Elizabeth,
It's great to hear about the positive experience which you had with Tom. We appreciate you taking the time to write in a review.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service at the Vodafone store in…
Great service at the Vodafone store in Stroud, Dan was so attentive and got me the best deal!
20 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Ella,
Thank you for your review. It’s great to hear of your positive experience with Dan. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service adding a new line and…
Excellent service adding a new line and broadband. Would highly recommend!
15 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Ian,
Thanks for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan VF Stroud fantastic service
Thanks a lot for the quick and professional contract arraignment. Tailored and adjusted with no time. Thanks a lot
8 juni 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Anton,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very friendly approachable and…
Very friendly approachable and supportive
23 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Lisa,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Dan was so helpful talking us through…
Dan was so helpful talking us through both phone purchase and the plan.
Very polite and helpful.
Would highly recommend.
22 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Shaun,
These are lovely kind words of feedback for Dan. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very useful
Spoke with Dan. He was very helpful and made the experience smooth and helpful.
22 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Aaron,
This is lovely feedback for Dan. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Dan was fantastic and patient serving…
Dan was fantastic and patient serving us today! Very knowledgeable and kind!!
22 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Ellie,
This is a great review for Dan. Thanks for sharing this here. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Kieran has done a fantastic job serving…
Kieran has done a fantastic job serving me in Stroud, lovely chap who took good care of me, assisting me every step of the way!!
18 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Giuseppe. Thank you for your review for Kieran. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was very helpful
Jamie was very helpful, friendly , and efficient and excellent.
17 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Maggie,
Thanks for the amazing feedback regarding your experience with Jamie!
If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Dan in Stroud
Dan couldn’t have been more helpful and friendly - explained the options clearly and suggested the best for me without trying to sell me the more expensive. Process of changing over was all very smooth.
9 mei 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Caroline,
Thank you for your review and great feedback for Dan. It's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Antwoord van Vodafone UK - Stroud
Hi Lindie,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was extremely helpful when I needed…
Dan was extremely helpful when I needed help with my charging port issues. Absolutely fantastic customer service and great conversation
26 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
Hi Mr Blake,
This is such a great review for Dan. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really patient and helpful staff
Really patient and helpful staff, explained so well, and went out of their way to help me when my phone malfunctionned.
16 maart 2024
Review zonder uitnodiging
Antwoord van Vodafone UK - Stroud
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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