Vodafone UK - Sudbury Reviews 

157
TrustScore 5 uit 5

4,9

1a North Street, CO10 1RB Sudbury, GB


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Beoordeeld met 5 van de 5 sterren

Extremely helpful and patient when dealing with my technical incompetence! Ash was polite, extremely knowledgeable and very efficient. The staff also handled a difficult situation with an angry cu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Lovely receptionist (Heba) very pleasant. Equipment being used very slow - needs upgrading as soon as possible.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 1a North Street, CO10 1RB, Sudbury, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

157 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(157)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Kurt and all the team at Vodafone in…

Kurt and all the team at Vodafone in Sudbury could not have been more patient and helpful with me during my switch and transfer. I would fully recommend them all - you would receive a fantastic and honest service 🤩

23 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Neil,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, very patient. Took time to help us purchase and set aside time to help set my daughters phone

29 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Aimee ,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was dreading buying and setting up a…

I was dreading buying and setting up a new phone but Ashley at Vodaphone Sudbury made it a good experience. He was so friendly and helpful.

29 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Barbara,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ash his usual very helpful self.

26 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Ivor,

Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and wonderful team in…

Very helpful and wonderful team in Sudbury, all the team there are really care and gives the best advice and service. Kurt, Ashley, phinex and Heba

15 november 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Mark,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Superior customer care and service

Superior customer care and service. Brilliant manager Kurt coaching equally brilliant Heba.
Deeply appreciated all the complexity with a great outcome.

7 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Kurt & Cole were most…

Kurt & Cole were most helpful,polite,professional and understanding of my needs.
It was all performed in a pleasant and relaxing atmosphere.

29 oktober 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hi. We're happy to hear that you found our team helpful, polite, and professional. We appreciate your feedback and are so glad you enjoyed your experience with us in a relaxing atmosphere. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely helpful

Cole was extremely helpful in showing all the options that were open to me in terms of what I was looking for.

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Liane,

Thanks for the lovely review and fantastic support for Cole.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The team in this store are a godsend

The team in this store are a godsend. They sorted my phone out within seconds after spending hours on the phone with “technical support”

Thank you.

26 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Dominic,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ash was amazing

Ash was amazing. Really patient and knowledgeable. Thank you. Give that man a raise.

27 september 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sudbury

Hey Jourdyn,

Thanks for the lovely review and fantastic support for Ash.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, offering useful and relevant advice along with friendly service. I couldn’t have asked for a better experience. Really pleased.

11 september 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The best customer service

Phoenix and Ash are always so helpful. From arranging new phone, explaining and finding the best contract for you and assisting you in using the app.
Always friendly, nothing too much trouble.
Great customer service encourages great customer return

29 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Asked regarding new apple ipad to…

Asked regarding new apple ipad to accompany my apple phone. Spoke with Kurt. So v v helpful and knowledgeable with lovely friendly manner. Vodafone Sudbury always been top notch in my opinion . Many thanks

27 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hey Jilly,

Thanks for the lovely review and fantastic support for Kurt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Best service

Best service

18 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hi Asim. We appreciate your feedback and glad to see you've had some good service.

If you ever need anything, please reach out to the Social Media team through Facebook. http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Thank you

Beoordeeld met 5 van de 5 sterren

Very helpful staff clear explanations…

Very helpful staff clear explanations of the choices available. Thoroughly recommend this branch.

15 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

We appreciate you recommending this branch, thank you for your feedback.
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The rep Nichole was very helpfull and…

The rep Nichole was very helpfull and efficient our changeover’s were dealt with quickly and all questions answered fully

13 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very friendly and helpful as I hadn't…

Very friendly and helpful as I hadn't got a clue about phone's.

7 augustus 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hey Horace,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Your member of staff (Phoenix) was…

Your member of staff (Phoenix) was extremely helpful, friendly and very professional. Guiding us through our contract and transferred my wife's account from my joint to her individual account. I have been with Vodafone for over 25 years and couldn't ask for better service and helpful staff. Well done Vodafone.
10/10.

21 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hey Len,

Thanks for the lovely review and fantastic support for Phoenix.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing

Amazing. Very helpful and felt very comfortable. Good job

9 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hey Laya,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service was great

Service was great , was so friendly and great help!

9 juli 2025
Review zonder uitnodiging
Logo Vodafone UK - Sudbury

Antwoord van Vodafone UK - Sudbury

Hey Laya,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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