Vodafone UK - Sutton Coldfield Reviews 

325
TrustScore 5 uit 5

4,9

Unit SU8 , No 95 The Parade, B72 1PL Sutton Coldfield, GB


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Beoordeeld met 5 van de 5 sterren

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. S... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Unit SU8 , No 95 The Parade, B72 1PL, Sutton Coldfield, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

325 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(325)

40.846 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

store today due to…

Visited the sutton store today due to issue with my s24 ultra battery. I was met by friendly staff. Jag was my customer service rep. Jag was amazing and worked out a fantastic deal on a new Z8 fold. I was unhappy to say the least about my experience of my phone not working, but I left with a new phone due to Jag being so amazing.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I had a nightmare with my apple iPhone…

I had a nightmare with my apple iPhone as it was not working. As my phone was with Vodafone I went straight to the store. Despite it being busy and I was not purchasing anything Chris was brilliant. Sat me down, reassured me and talked me through it. A clear USP and benefit of being with Vodafone. Thank you Chris- life saver!

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris was fantastic for me

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Andy,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 2 van de 5 sterren

Nothing at the moment

31 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Duncan,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag was helpful with my query today

Jag was helpful with my query today. Thank you so much

30 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Happy the service received in store by…

Happy the service received in store by jubel who helped with data transfer and phone setup

30 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey ,

Thanks for the lovely review and fantastic support for Jubel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Chris and Mac were very helpful in…

Chris and Mac were very helpful in assisting me with my problem

30 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Robert,

Thanks for the lovely review and fantastic support for Chris and Mac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

jag was helpful with my query

30 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Eddie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag was so helpful

Jag was so helpful, helped us with everything we needed, great service

29 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag was very helpful today in helping…

Jag was very helpful today in helping me choose a new phone and find the best deal to suit my needs. He answered all my questions and made the process very easy. Excellent service! :)

29 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Amy,

Thanks for the lovely review and fantastic support for Jag. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I was served in store by James

I was served in store by James. He has excellent customer service skills & is very personable. He listened to all I required & expected from a new phone. He came up with a very suitable option for my requirements. He took the time to answer all my questions & set up my phone. Was not looking forward to a replacement but James made it as smoth as possible.

2 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Credit to the team

Always great service in Sutton Coldfield branch. Jag was excellent - patient and tried every avenue to give me the best package for my needs

14 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Sutton Coldfield

Hey Pete,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing experience with Jag in Sutton…

Amazing experience with Jag in Sutton Coldfield branch.
Found a perfect and the most cost efficient option for me. Thank you!

8 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jag went above and beyond to help us…

Jag went above and beyond to help us find the best deal. Friendly, patient and very helpful. Thank you ☺️

2 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Gem,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for a new phone and was happy…

Came in for a new phone and was happy with the service from Jag

1 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for help with my phone

Came in for help with my phone, a lovely gentleman called James was very helpful, he answered all my questions, sorted my issue and made the experience very enjoyable. 10/10 customer service.

30 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Ellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Shriya was really helpful

Shriya was really helpful, she helped me sort out my broken phone and gave me the best experience! Highly recommend

30 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

"Hey Simran,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Shriya was the such a kind and patient…

Shriya was the such a kind and patient employee and helped me so much with my phone - thankyou Shriya!

29 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Nandani,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Syd was really kind and helped me sort…

Syd was really kind and helped me sort my account out today!

30 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

"Hey Samantha,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Beoordeeld met 5 van de 5 sterren

Has viruses on my phone and thought it…

Has viruses on my phone and thought it was broke. Came in and James took the viruses off for me

30 juni 2026
Review zonder uitnodiging
Logo Vodafone UK - Sutton Coldfield

Antwoord van Vodafone UK - Sutton Coldfield

Hey Thelma,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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