Vodafone UK - Waltham Cross Reviews 

Daniel was extremely helpful in swapping me from samsung to apple. I was very confident with his work and grateful for the service from Daniel, Raul and Ecem. Thank you Waltahm Cross Team!

Daniel in WX was very helpful and welcoming 🙏 he was really patient with me and listened to my needs and explained everything very clearly.

Amazing service at Vodafone Waltham Cross. I was treated incredibly in store when looking to upgrade my device. They got me nearly £900 for trading in my old phone! I'm now super excited and grateful to use my pre-ordered Google 11! The entire team on all of my visits made me feel welcomed. Thank you Ecem, August, Daniel and Raul!!

Daniel was very helpful in dealing with my request, he listened to all my needs and chose the perfect plan for me. This shop has very good customer service and all staff are polite and kind. Ecem was also very helpful in assisting us. I am very grateful and will come again in the future.

He knew how to help me

Great experience during our visit. Ecem and Auguzt were very patient and kind to take us in right before closing and stayed with us for an hour to get us the best deal. They stayed overtime on a Saturday and were extremely patient and supportive. My wife, 18m old son who was cresting a havoc all around the store, and myself are very thankful to them for such a great experience and service. Fully recommend the store, Ecem ans Auguzt specifically!

Today I attended Waltham Cross Vodafone and was attended to buy Daniel and his manager Raul. I was stress when I arrived as a result of losing my phone.Daniel was able to regulate my stress with his empathy, interpersonal skills with the aid of his manager, both gentle waere able to obtain call my data from my old phone.They had the time the patience with unconditional regards for me. They went the extra mile which is a definition of true excellent service.

I went to Vodafone in Waltham cross they greeted me so nicely and they were so friendly and I was looked after by ela she was a very smiley and friendly person she was so helpful to me . Everyone who also works here is so welcoming and helpful I got a really good offer today and I am so happy with it I will always recommend Vodafone!!
The manager was so helpful the whole team is amazing

I met with Ecem and Raul at Waltham Cross today, and I can honestly say they are absolute angels. From the moment I arrived, they treated me with such kindness, patience, and professionalism.
I came in feeling quite disorganised and overwhelmed, and I was worried that my situation might be misunderstood. Instead of making me feel rushed or judged, they took the time to listen carefully, reassure me, and patiently work through everything with me. Their compassion and understanding meant more to me than I can put into words.
What touched me the most was that they stayed beyond business hours just to make sure I got the help I needed. That level of dedication is rare, and I will never forget it.
Thank you, Ecem and Raul, for your genuine kindness and for going above and beyond. I truly hope you both continue to excel in your careers because people like you make a real difference in the lives of others.
You are both wonderful people. ❤️❤️🥹

Vodafone waltham cross is the best. Daniel was very understanding for my phone problems as I am vulnerable and Daniel, Raul and Ecem explained everything really clearly. They helped me every way with my new phone. I am very grateful. They talked me through every stage of the phone so I know what to do. Absolutely excellent. Flying colours for every one of them especially the manager.

Extremely helpful, active Listening and enagement was professional and supportive

Customer service very good

Talking to Raul, he was very helpful though the problem hasn't gone away but I do believe, at the moment it is better

Excellent service from ash. Very professional and helpful and polite. Made myself and my son comfortable and had a laugh all at the same time finding the right contract suitable for my son. I’m so glad we made the decision to go to the store in Waltham Cross and deal with sorting out a new contract face to face. Was a great experience made comfortable and relaxing by your very professional staff Ash. Could not praise Ash enough for his service and manors/professionalism, he did not try to push the highest costing phone contract on me as I had asked for a reasonable price contract considering I have been a customer for a very long time and he done exactly as I asked. WELL DONE ASH

The staff, especially Ecem and Raul, were lovely in doing my broadband and new number. Thank you for your help all .

The team were really devoted especially Raul.
Very good communicator with a good human relation.
I was very impressed.

Daniel and Ecem really was helpful and patient was with me and helped fix my phone lock scresn issue. I love waltham cross.

Ecem was very helpful in understanding my concerns and she helped me purchase a sim card for my wife. I asked a lot of questions and she answered clearly without getting annoyed. Raul and Daniel were also very friendly and polite.

Daniel, Ecem and Raul were all very helpful with my query. They were able to help my service problem very quickly and professionally. I will be back always to see them thank you!!

Ecem was very helpful, she listened to me very carefully and gave me helpful advice to choose the perfect plans for me. I got 3 phones from vodafone today. Raul and Daniel were also very helpful and explained everything to me clearly. This store has very good customer service and genuinely want to listen to the customers and help.