Vodafone UK - Walton on Thames Reviews 

273
TrustScore 5 uit 5

4,9

11 High Street, KT12 1DG WALTON-ON-THAMES, GB


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Beoordeeld met 5 van de 5 sterren

Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amar and Daryl both very knowledgeable..one sorted out our new mobile plan and Daryl sorted out our new broadband They made a daunting experience feel so easy. It's good to know that our local Vo... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 11 High Street, KT12 1DG, WALTON-ON-THAMES, Verenigd Koninkrijk

4,9

Uitstekend

TrustScore 5 uit 5

273 reviews

5 sterren
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1 ster

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4,9

Alle reviews

(273)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Daryl was so helpful over my several discovery visits to the shop before I finally committed to which phone and watch I was going to go with. Thank you so much!

11 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Blanca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl was brilliant

Daryl was brilliant. Fixed my issues and ended up saving me a good bit of money too. Thank you!

8 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Lucas,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Speed and efficiency of Amarendra the…

Speed and efficiency of Amarendra the sales person

8 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Michael,

Thanks for the lovely review and fantastic support for Amarendra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl

Daryl your retail assistant went above and beyond to help me , even with a shop full of customers he stayed calm & polite to everyone. I trust his professionalism will be recognised

18 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, really good 5g network in Walton on Thames compared to EE. Staff are very knowledgeable and ready to help

15 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Rupert,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Im an EE customer but had very poor…

Im an EE customer but had very poor experiwnce when i went there for some tech support. Left dishearted but popped into vodafone just on the off chance and was really gratefull i did as had such a great experience. Will be bring my number to vodafone in tlthe next couple of months

12 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Aaron,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amarendra/ Amar from Walton Branch has…

Amarendra/ Amar from Walton Branch has beem fantastic.
Just renewed my contract and he was very thorough and explained things very well.
A pleasure to deal with.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey there,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Amar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

The experience was great

The experience was great. Daryl was really helpful and gave me the great option of a new phone. He also answered all my questions and was really friendly. I would really recommend coming here anytime.

23 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amarendra was extremely helpful and…

Amarendra was extremely helpful and professional. He kindly assisted me through all of the transactions I needed to complete.

19 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

No complaints about the local staff

No complaints about the local staff. They're just doing what they can with the tools the company gives them. They need to put themselves in the shoes of an elderly customer and understand how soul-destroying the customer experience is.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hi Sean,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl was absolutely brilliant

Daryl was absolutely brilliant. He sorted out my wife issue and transferred all my apps to my new phone. Excellent Service

8 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Philip,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Daryl for helping me with my…

Thank you Daryl for helping me with my new phone you are amazing

5 mei 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Lexley,
Thanks for the lovely review and fantastic support for Daryl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

New Contract

Recently got a new contract for our business, could not recommend more this branch , Daryl went above and beyond.
Great customer service

5 mei 2026
Review zonder uitnodiging
Logo Vodafone UK - Walton on Thames

Antwoord van Vodafone UK - Walton on Thames

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl was very helpful great customer…

Daryl was very helpful great customer service, explaining each step of the process. I highly recommend this branch.

27 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Mr Seex,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl was super-helpful regarding a…

Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again he gave lots of really helpful advice. Ask for him if you pop in!

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Walton on Thames

Antwoord van Vodafone UK - Walton on Thames

Hey Stel,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl our retail adviser, Walton on Thames

Daryl our retail adviser, Walton on Thames branch, made both my husband and I feel at ease with his helpful approach and technical knowledge when we visited this branch to upgrade both of our phones.

It is very refreshing to know that Vodafone employee helpful and friendly and knowledgeable advisors like Daryl.

18 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Walton on Thames

Antwoord van Vodafone UK - Walton on Thames

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Daryl is a star

Daryl, was great helping me with the plan upgrade for both of my numbers. I was kept informed at every stage and treated very kindly. Thank you!

17 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Walton on Thames

Antwoord van Vodafone UK - Walton on Thames

Hey Oekin,

Thanks for the lovely review and fantastic support for Daryl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Richard has been a true angel!

16 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Walton on Thames

Antwoord van Vodafone UK - Walton on Thames

Hey Ellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thank you Richard

Thank you Richard, the service you provided was excellent. Would definitly recommend you and your teams to my family and friends. Richard is the reason why i came as my wife recommended me, she said he is amazing and second that

11 april 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Walton on Thames

Hey Claude,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Staff were lovely!

Staff were lovely!

11 april 2026
Review zonder uitnodiging
Logo Vodafone UK - Walton on Thames

Antwoord van Vodafone UK - Walton on Thames

Hey Venus,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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