Vodafone UK - Wigan Reviews 

236
TrustScore 5 uit 5

4,8

Unit 33,Grand Arcade, WN1 1UG Wigan, GB


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Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Fantastic experience at Vodafone Wigan! I just wanted to leave a huge thank you to Katie, who was absolutely fabulous from start to finish. She was so attentive, friendly and genuinely... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Served by Alyssa at the Grand Arcade Wigan store. Really patient, friendly and knowledgeable service, very happy with our upgrades. Always been with Vodafone and happy to remain! Thank you, Martin, Li... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went into the shop and asked advise from Alyssa , I then returned 2 days later and she remembered me and what I wanted them we sat down and she organised everything .Such a calm and pleasant young l... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I visited Vodafone Wigan today and did an upgrade and new home broadband I was helped by Justyna who was absolutely brilliant. She was very informative and patient. The manager Alex came over quite of... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - Wigan

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • Unit 33,Grand Arcade, WN1 1UG, Wigan, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

236 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(236)

40.576 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Really happy with the service today

Really happy with the service today, had an issue with my SIM card sorted straight away no problem. Abby offered to have a look at my contract as she could get it cheaper for me without being asked. This has also now been sorted Thankyou very much Abbreviated lovely friendly and helpful..

11 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I visited your store in Wigan

I visited your store in Wigan. I wanted to renew my contract and was greeted by a very friendly employee called Tom. I would like to thank him very much for the great service.

8 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Tanya,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very kind and helpful

Very kind and helpful

10 maart 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hi Daniel,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom was amazing great store

Tom was amazing great store

25 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Dale,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Abbie

Abbie gave Beltin customer service. Faultless.
Would recommend

19 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Ben,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super Staff!!!

The staff in the Wigan store were so helpful……..nothing too much trouble.

15 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Ann,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful and explained everything…

Very helpful and explained everything thoroughly.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Andrew,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Tom the manager of Wigan store was…

Tom the manager of Wigan store was great, listened, didn't try to push a more expensive one on me.

31 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Nicola,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Had a really good experience

Had a really good experience. I spoke with Abigail who helped me to get a new phone and contract, she made everything really clear and easy.

23 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Danielle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callus was excellent with the transfer…

Callus was excellent with the transfer of sims and new phone deal and with renewing mobile wifi account aswell

17 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Jeff,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good and respectful

Good and respectful

16 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great Service

I had a really positive experience getting my new phone contract. Tom was friendly, knowledgeable, and made the whole process quick and stress-free. He took the time to explain my options clearly and helped me find the best deal for my needs. Excellent customer service - highly recommend!

14 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Meg,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Friendly, helpful staff

Approached by a friendly member of staff and explored best options, very happy with the service

10 januari 2026
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Jen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Justyna is amazing

Justyna is amazing

4 januari 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Cristina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum

Callum was amazing, very knowledgeable about the products and also upgraded our sims.

16 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum was amazing today helping us get…

Callum was amazing today helping us get a new phone today. He talked us through all the options and found the best deal for us today. Very happy with the service

11 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Sarah,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 4 van de 5 sterren

Hi Gavin,

Hi Gavin,

I came to your shop (Grand Arcade Wigan) for top up my sim plan on 9/12. Eventually, my wife and I changed to monthly plan (24 months) and you gave anothor sim card for us to use it temporarily. And you said our original numbers will be resume normal on 10/12. However, my number is doesn't work till now. Could you give me a call to ny wife to fix it? My wife number: 077519110398.

9 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hello Anthony,

I'm really sorry to hear our customer service didn't meet your expectations. We strive to be helpful, and this isn't the experience we want for you.
Please reach out to us with more details so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider.
You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant service would recommend

Brilliant service would recommend

7 december 2025
Review zonder uitnodiging
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Antwoord van Vodafone UK - Wigan

Hey Adam,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I wanted to change service provider

I wanted to change service provider. Justina was very helpful and helped with the change of numbers as well

6 december 2025
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Anthony,

Thanks for the lovely review and fantastic support for Justina.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Callum

Callum
Was excellent explaining everything very clear and was very helpful

22 november 2025
Review zonder uitnodiging
Logo Vodafone UK - Wigan

Antwoord van Vodafone UK - Wigan

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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