Vodafone UK - Windsor Reviews 

124
TrustScore 5 uit 5

4,8

Peascod Street 112, SL4 1DN Windsor, England, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went in to store in Windsor and a young lad mikolaj was very helpful and sorted my problem out quickly and smoothly

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Helpful sourcing of best contract & phone upgrade. Coverage in store now so good however

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • Peascod Street 112, SL4 1DN, Windsor, England, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

124 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(124)

42.756 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service from Gaurav!

Excellent service from Gaurav!

7 september 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Kavita,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Really took time to find out my needs and give me the best plan. Highly recommend dropping in if you need any help. Lovely staff too. Gaurav super helpful.

22 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hello Jo,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience in Windsor store…

Fantastic experience in Windsor store from Sufy, really helpful with a new contract! Brilliant service and very patient would recommend for any help! Thank you

8 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Natalie,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ali and Sufy were so helpful

I had such a wonderful experience with windsor vodafone.

Sufy and Ali couldn't do more to help me. They even stayed over 1 hour after the shop closed to ensure my upgrade was completed as I had entered the store during opening hours initially and the system was being slow. They got me an incredible deal on my new phone, helped me swap in my old phone and Ali even opened the store 10 minutes early the next day to help my dad do the same with his phone. Service was unbelievably good and Sufy and Ali are an absolute credit to this store.

2 augustus 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi there,

It's great to hear about the positive experience which you had with Sufy and Ali. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Went into Vodafone yesterday to get…

Went into Vodafone yesterday to get some help with my broken phone. Ali from the store was absolutely fantastic! Amazing help, really knowledgeable. Friendly, and helpful. Helped me to upgrade and sort my phone issue and was generally a great representative for the company

1 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The staff is absolutely brilliant Sufy…

The staff is absolutely brilliant Sufy Luke Ali
They been absolutely amazing helped me sort out issues with my account and being able to access my account through the app I highly recommend visiting Vodafone Windsor the team is amazing and friendly and always so helpful

31 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Adelina,

Thanks for your review for Sufy, Luke and Ali. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Great service in Windsor store from…

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced package for less. A great reason to keep stores in place so we can speak f-2-f rather than hours on the phone with no resolution.

28 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Thank you for your review sharon. It's always good to read such complimentary feedback for one of our team. I'm glad Luke could find you a suitable deal.
Thanks again, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone branch visit

Gaurav and Ali were very accomodating and gave clear explanation of my current account and best way forward. It was a good costumer experience. They are also polite.

23 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Aurelia,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the great feedback about Gaurav and Ali.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

World-class service from Ali

World-class service from Ali ! And I don’t exaggerate, nor am I on some sort of commission with him ! Totally engaging - positive, resourceful, ‘can-do’ and determined ; lots of emotional intelligence at play and utterly professional. Great support from Luke. Impressive teamwork ! Sorted me out - all with a smile. Vodafone - you have 2 guys with obvious talent ! Nurture them ; promote them !

20 juli 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Jon. Thank you for your glowing review for Ali and Luke. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Service 10/10

Service 10/10
Noreen was very friendly, efficient and solved the issue

16 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi there,

Thank you for reviewing and sharing this feedback for Noreen.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Extremely Helpful windsor staff

Always extremely helpful great service and advice. Both manager Ali and sales advisor Luke. Hard working team. Highly appreciated

14 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Stephen,

Thank you for your review, and for sharing the experience you had in our Windsor store. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Brilliant customer service from the…

Brilliant customer service from the store advisors Ali. Helped me out with my contract renewal for sim and broadband. Great experience.

13 juni 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Fraja!

Thanks for taking the time to share this great feedback with us. We're delighted you got the help you needed!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Competent professional

Luke was knowledgeable, professional, articulate and friendly. Got the job done and a great representative for Vodafone

13 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Maeson,

Thank you for your review, and for sharing the experience you had with Luke. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

It was a very good experience Sanjay…

It was a very good experience Sanjay was very helpful he helped us everything .

9 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Tamas,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Amazing

Very polite young man Luke was so helpful!

8 mei 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Abbey,

Thanks for taking the time to review and sharing this great feedback for Luke.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Bad Customer Service, understatement

Router failed whilst in contact and they refused to replace it. Shockingly bad customer service

19 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi there,

We would like to review to your account to see what exactly has happened and why a replacement has not been supplied. If you could please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to help, or point you in the right direction to get the support you need.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Micheal Manager…

Fantastic service from Micheal Manager in Vodafone Windsor. Thank you

14 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Liam,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I would like to provide my first review…

I would like to provide my first review on Trust Pilot because I received outstanding service from Vodafone Team in Windsor.

13 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Robert,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Good service by sufy

11 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hey Malgorzata,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Michal served me

Michal served me, happy with service I received

9 april 2024
Review zonder uitnodiging
Logo Vodafone UK - Windsor

Antwoord van Vodafone UK - Windsor

Hi Richard,

Thank you for your review and feedback for Michal.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer