I had a great experience at the Vodafone store in Woolwich thanks to Jazz. She was incredibly helpful, polite, and well-mannered throughout the entire process. She took the time to listen carefully, e... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie27 Powis Street, SE18 6HZ Woolwich London, GB
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Lees wat reviewers zeggen
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfe... Toon meer
Bedrijf heeft geantwoord
I recently lost my iPhone 14 Pro and I went into Vodafone and the newest team member Moin took me and my grandfather in to purchase the new 17 Pro. He was so quick and efficient at delivering the... Toon meer
Bedrijf heeft geantwoord
Ordered upgrade online click and collect I arrived at the store 07:30 the shop opened at 9:30. My Phone wasn’t in store to collect as the order wasn’t put through properly. Store manager was very help... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Mobiele netwerkaanbieder
- Mobiele telefoon winkel
- Internetaanbieder
- Telefoon- en internetdienst
- Telefoonmaatschappij
Over Vodafone UK - Woolwich
Geschreven door het bedrijf
Contactgegevens
27 Powis Street, SE18 6HZ, Woolwich London, Verenigd Koninkrijk
4,8
Uitstekend
152 reviews
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Moin was brilliant
Moin was brilliant. Explained everything and was customer friendly
2 mei 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She had good customer service
She had good customer service. Spent time with the customers to solve the problem, Jasleen
21 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hi 🙂 Thank you for leaving us a fantastic review. We're happy to see you've had some good service from our team and Jasleen. If you need help in the future you know where we are. Liam
I had a very disappointing experience…
I had a very disappointing experience at Vodafone. When I visited the store, the staff didn’t explain the contract details at all. I went back to cancel the contract, and I had an extremely unpleasant interaction with a staff member whose name I believe started with Jasleen She was very rude and spoke to me in a very dismissive manner. I don’t understand why someone with such a poor attitude is kept in this role. I am truly frustrated and will not be using Vodafone again. I hope management takes this seriously and improves their customer service
16 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Doma,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Antwoord van Vodafone UK - Woolwich
Hey Olabode,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor Shahzaib was very friendly
The advisor Shahzaib was very friendly, patient, and professional throughout. He helped us reduce our monthly costs, explained everything clearly, and assisted us in choosing a new phone that perfectly suits our needs.
It’s rare to come across such genuine care and attention to detail.
We’re truly grateful and will definitely be coming back again!
Plamena & Tilyo
11 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I visited the Vodafone shop in Woolwich…
I visited the Vodafone shop in Woolwich this evening to make an enquiry, and I was quite disappointed with the service I received. The staff member who assisted me, Jasleen, came across as aggressive and spoke very loudly, almost as if she was shouting. I found this uncomfortable, especially as she repeated my postcode and home address out loud, which raised concerns about privacy. Overall, the interaction felt unprofessional and unhelpful. I felt so scared
7 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Matthew,
I apologize for the issues you've experienced with Jasleen. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Service
My experience was great, I came in with anger but I was treated with good explanation from the sales guy Shahz
2 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Moin is friendly behaviour good advisor
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Gurniwaz,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin good costumer service
1 april 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Woolwich
Hey,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Woolwich
Hey Cipa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Woolwich
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Bery good friendly customer service…
Bery good friendly customer service from Moin
29 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Ashok,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Antwoord van Vodafone UK - Woolwich
Hey Manju,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin was very helpful and put me on…
Moin was very helpful and put me on greatest plan
29 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Kaushik,
Thanks for the lovely review and fantastic support for Moin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Julian was very helpful
Julian was very helpful. Best customer service experience ive ever had.
28 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Marshall,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Julian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A person named shahzaib was really good…
A person named shahzaib was really good at customer service. I had a great experience with him
27 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Shankar,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Moin and Shahzaib were wonderful and…
Moin and Shahzaib were wonderful and very helpful. I’m very happy with the service and efficiency
27 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Amman,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you Shahzaıb for setting my sons…
Thank you Shahzaıb for setting my sons phone. You were a great help
27 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey Akay,
Thanks for the lovely review and fantastic support for Shahzaıb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Shahzaib was amazingly helpful as well…
Shahzaib was amazingly helpful as well as other colleagues. He was kind, knowledgeable and very polite. He helped me from A to Z. I had a big smile on my face when l left the shop. Thanks to entire team, thanks to Vodafone. I will come back again for my next contract.
Thanks,
Cem
25 maart 2026
Review zonder uitnodiging
Antwoord van Vodafone UK - Woolwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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