Vodafone UK - Worthing Reviews 

224
TrustScore 5 uit 5

4,8

14 Montague Street, BN11 3HA Worthing, GB


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Beoordeeld met 5 van de 5 sterren

I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens


Contactgegevens

  • 14 Montague Street, BN11 3HA, Worthing, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

224 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(224)

39.680 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Niall was absolutely brilliant sorting…

Niall was absolutely brilliant sorting out my upgrade. He answered all my questions and was very knowledgeable about the products and services available and patient with me while I made my decisions. Huge thank you - can’t wait to start using my new phone!

16 februari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi. Thank you for your review for Niall. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was really helpful in finding…

Megan was really helpful in finding phones for me and my son.

10 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

It's great to see Megan made upgrading such a pleasure Michael. Hope you're loving your new phones.
Thanks, The Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Very quick

Very quick, very cheerful and all the guys and girls in there are always happy to help find the best deals for anyone who walks in there

1 februari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Thanks for your fab feedback Cameron! It's great to hear we were able to find you a great deal.
All the best, The Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Very helpful staff - especially Megan.

18 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Boyd,

Thanks for sharing your fabulous feedback for Megan If you need any help in the future, please message us via

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic experience this morning

Fantastic experience this morning. Lee was approachable, informative and excellent at his job. I have been due an upgrade for a few months now and been putting it off. Thanks for making a job I've been dreading into an enjoyable and relatively quick and painless one.

13 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Katie,

Thank you for your feedback. We're really glad you had a great experience with Lee and were able to get your upgrade sorted.

If you need any help in the future, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Megan was great today helped me with an…

Megan was great today helped me with an upgrade

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Amy,

Thank you for your feedback. We're glad Megan was able to help with your upgrade!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I felt compelled to write this review.

I felt compelled to write this review.
Just visited Worthing branch in Montague Street and wss served by Megan. I am so pleased and grateful for her kind attention and help as I was having difficulty operating my new Tablet
Logging in on different apps etc. And she sorted everything as well as offering other services.
Thank you.

12 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Jeanette,

Thanks for letting us know what an amazing job Megan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Lucky to have got Lana

Lana was fantastic friendly and efficient sorted my new Broadband out professionally would never do it on line again. I will come into the branch in future. Thank you

11 januari 2024
Review zonder uitnodiging
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Antwoord van Vodafone UK - Worthing

Hey there,

Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Came in for a phone upgrade and Lana…

Came in for a phone upgrade and Lana was absolutely brilliant. She explained everything thoroughly and was patient in spite of my stupid questions. Can highly recommend!

6 januari 2024
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Sonya. Thank you for your review for Lana. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, friendly staff and good deals

22 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Served by Ben in Worthing store on…

Served by Ben in Worthing store on Monday very happy with service

11 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Mary,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Fantastic service by Ben

Fantastic service by Ben
Resolved our issues in minutes

13 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey,

Thanks for the feedback and support for Ben!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

If I could rate 0 I would

If I could rate 0 I would!
Miss sold a phone. Ordered on the basis of click and collect next day, only after you complete the contract do you get an email to say it could take up to two weeks. Rang store to see if it was in stock prior to driving 40 mins to the store, to be told yes it is ready for collection. Arrive at store to be told it’s out of stock they sold it this morning. I had to cancel the contract, as I can not wait for 2 weeks. And I am now without a phone as vodaphone can not set up a new contract for up to 48hrs.

5 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Mia,

I can understand how frustrating it must have been, for your phone not to be there after making the journey to store.

My team can check the original order status for you, so you can then go through a new one. Please get in touch with my team on Social Media. You can do this through Facebook using vodafone.uk/3K1e4GB - on X (formerly Twitter): vodafone.uk/3nfdPyY or through Instagram using VodafoneUK

Thanks,
Vodafone Social Media team

Beoordeeld met 5 van de 5 sterren

Simply excellent service by Ben and all…

Simply excellent service by Ben and all the team.

1 december 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone Worthing - super helpful

Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Beth. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Super helpful.

Vodafone Worthing are always super helpful, much better than trying to sort things out online/through the site!

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Beth,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nial was very helpful nothing was to…

Nial was very helpful nothing was to much trouble, highly recommend and he is credit to company

27 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Michael,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great experience with a friendly team

I went in because the My Vodafone app reported a fault with my battery. Lana advised me to try the tool again as sometimes it gets it wrong and the battery replacement would involve sending the phone away so they wanted to avoid doing this unless necessary. The tool reported no issues this time so I had a wasted trip. However, she took a look at my account and was able to reduce my bill by £10 a month so was a worthwhile trip

18 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Russell,

Thanks for letting us know what an amazing job Lana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great stuff.

Great stuff.. very knowledgeable and sorted the issue

17 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hey Jonathon,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke is the GOAT

Luke served us today. He seemed very interested in making sure we have the maximum we could get which we found impressive. It’s always good to leave a store happy! Our IPhone 14 is super cool- just need to work out how to stop my daughter stealing it! Luke suggested getting her one but she’s only 5 hahaha

4 november 2023
Review zonder uitnodiging
Logo Vodafone UK - Worthing

Antwoord van Vodafone UK - Worthing

Hi Kelly,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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