Vodafone UK - York Reviews 

397
TrustScore 4.5 uit 5

4,4

29/30 Parliament Street, YO1 8RS York, GB


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Beoordeeld met 5 van de 5 sterren

I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nicki is brilliant, very patient and lovely. Has helped my parents several times and is so kind and friendly. They now specifically come from Suffolk to see her In York when they visit me because she... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Mobiele netwerkaanbieder
  2. Mobiele telefoon winkel
  3. Internetaanbieder
  4. Telefoon- en internetdienst
  5. Telefoonmaatschappij

Over Vodafone UK - York

Geschreven door het bedrijf

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contactgegevens

  • 29/30 Parliament Street, YO1 8RS, York, Verenigd Koninkrijk

4,4

Uitstekend

TrustScore 4.5 uit 5

397 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(397)

42.801 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Hannah was so helpful with the process…

Hannah was so helpful with the process of upgrading and switching phones. Nothing was a problem. Highly recommended service from Hannah in the York branch

30 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Elaine,

Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

I’d like to commend Hannah in the York…

I’d like to commend Hannah in the York store for her professionalism and customer service and care this morning. She listened, investigated, took time to explain the various options and steps, was courteous, personable and good humoured. I came away with what I was looking for and more - a much better deal all round . Thank you, Hannah (and Vodafone)!

28 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York


Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Visited the York branch on 23/07/2026

Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Visited the York branch on 23/07/2026. Caitlin was great in showing us various phone upgrades with detailed specifications and upcoming handsets etc. Extremely helpful and a joy to talk to. Thank you.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Paul,

Thanks for the lovely review and fantastic support for Caitlin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Ellie at Vodafone York really helped…

Ellie at Vodafone York really helped and assisted me when my old phone had totally died while on holiday in York. She was so calm and reassuring, without being overly optimistic, and I walked out the shop later feeling so relieved - and I had a new phone and a great new deal. I am so so grateful to Ellie.

18 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Sally,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Nicki is brilliant

Nicki is brilliant, very patient and lovely. Has helped my parents several times and is so kind and friendly. They now specifically come from Suffolk to see her In York when they visit me because she is incredibly understanding and good with them. Truly a gem.

23 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Hopley,

Thanks for the lovely review and fantastic support for Nicki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Knowledgeable, friendly staff

Caitlin was reassuringly competent and very patient with my old, slow phone. I would definitely recommend York Vodafone

19 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Lukas,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hannah @ Vodafone York

We were served by Hannah today. - she was excellent, professional, knowledgeable and personable. Gold star service. Thank you Hannah :)

18 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Glynis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Hannah was very knowledgeable, friendly and helpful.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Richard,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 1 van de 5 sterren

Please do not pick this Wi-Fi this The worst Wi-Fi broadband is…

Please do not pick this Wi-Fi this is because it starts lagging after a while and sometimes the Wi-Fi turns off completely for no reason
This Wi-Fi broadband is the worst and please don’t try and waste your money on it

17 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Joshua,

We're sorry to hear that you've had a disappointing experience with our broadband service. We understand how frustrating it can be when your connection becomes slow or drops out unexpectedly, especially when you rely on it for everyday use. This is certainly not the experience we want our customers to have. We appreciate you taking the time to share your feedback.

If there's anything at all you still need help with, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Vodafone York

We were helped by a very nice young man called Jay on our recent visit to Vodafone in York.

16 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Top notch service in Vodafone York…

What a great experience in Vodafone York today.
Ellie and Faith were terrific, displaying both expertise and good humour.
Although Faith was training, we did not feel as though we were delayed at all.
They are both a credit to your company!!

15 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Jacqui,

Thanks for the lovely review and fantastic support for Ellie and Faith. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

A big thank you to Nikki and Faith (on…

A big thank you to Nikki and Faith (on her 2nd day) for helping me with an upgrade plan . Very helpful and very clear.

7 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Richard,
Thanks for the lovely review and fantastic support for Nikki and Faith.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Jay was extremely helpful with getting…

Jay was extremely helpful with getting me my upgrade and managed to help me make changes I’ve wanted doing for years! Fantastic service

11 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Lewis,

Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Sally (Friday 10/07/26)

Sally (Friday 10/07/26): Calm, friendly, knowledgable, knew when to ask for help from her manager, very patient, found solutions and fixed things - superb service

Mr Stanton

10 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Jamie,

Thanks for the lovely review and fantastic support for Sally.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Hannah was terrific

Hannah was terrific. Very bright but also kind and empathetic too. She helped me with several mobile and broadband queries, giving clear pragmatic advice. Thanks Hannah

5 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Lizzy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Luke at the York Store was very helpful…

Luke at the York Store was very helpful and would highly recommend. Thank you Luke.

5 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hi Amy, thank you so much for your wonderful review and the amazing support you’ve shown for Mark, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Beoordeeld met 5 van de 5 sterren

Jay is fantastic great service

3 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Curtis,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Thandra Faith wonderful 😊💯💯

Thandra Faith wonderful 😊💯💯
Worked hard to rectify my issue at Vodafone Voxi. Very happy to recommend 😁😊

3 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Renu,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Caitlin is very helpful

Caitlin is very helpful, enthusiastic, friendly and found us the right plan. As a customer I am fully satisfied and wish to come back and see her again, amazing! Give her a pay rise

3 juli 2026
Review zonder uitnodiging
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Antwoord van Vodafone UK - York

Hey Johnathan,

Thanks for the lovely review and fantastic support for Caitlin. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Beoordeeld met 5 van de 5 sterren

Great service

Great, friendly and informative service from Jay

3 juli 2026
Review zonder uitnodiging
Logo Vodafone UK - York

Antwoord van Vodafone UK - York

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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