Fantastic Service at Vodafone Bray I had a fantastic experience at the Vodafone shop in Bray, thanks to Alex. He was absolutely amazing — so professional, friendly and genuinely helpful. He went... Toon meer
Bedrijf heeft geantwoord
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I just wanted to say a big thank you to Cioran Ennis Vodafone store for all his help. He really knows what he’s doing, is very friendly, and provides excellent customer service. I really appreciate h... Toon meer
Bedrijf heeft geantwoord
Whoever made their website and phone app should be shot. Easily the worst experience. Nothing online works, everything is broken and unintuitive, whoever they hired must have had 0 experience pro... Toon meer
Bedrijf heeft geantwoord
I have never been treated with such an amazing young man. His technical skills were acknowledged by my husband. As our account is under my name I met Tori. His skill, his respect for my lack of techni... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Discover Great Deals on Mobile Phones, Home Phones & Broadband, pay as you go and pay monthly mobile broadband From Ireland's Leading Phone Services & Broadband Provider Vodafone Ireland
Contactgegevens
Ierland
- www.vodafone.ie
4,4
Uitstekend
4K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Lloyd was great today
Lloyd was great today, he got us out of a tricky situation wrt data backup and new phone purchase, so we are grateful for the support.
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Shane,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
I am so satisfied with the customer service from Chanel
I am so satisfied with the customer service at the shop in Kilkenny with Chanel and she took care of all my issues I will be back.
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Kirsten,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Conor is the best sales person ever!!
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Today I came in with my Autistic client…
Today I came in with my Autistic client to the Tralee branch, Loyd attended to us and was very understanding and helpful.
Shauna also was very helpful is sorting out payments without stressing my client.
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Sarah,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
The sales representative was very…
The sales representative was very patient and answered all questions. Very happy with the service provided
27 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Nida,
Thanks for your lovely feedback! We’re so pleased to hear our customer care team was able to support you. At Vodafone Ireland, delivering great service is something we truly value, and your experience is exactly what we aim for.
We will ensure to pass on your feedback on to the relevant team.
Thanks,
The Vodafone team
Switching back to Vodafone
I was switching back to Vodafone. My Customer Adviser was Raissa. She was very friendly, very informative and patient. We managed to complete the process quickly and efficiently. I recommend her and the Blanch team. Thanks!
26 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Teresa,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Very easy to deal with Rian
Very easy to deal with Rian, best experience yet at Vodafone shop
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi William,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Total disaster
Total disaster. I have tried to move my personal account ro a bussniess accont now for 2 weeks. I have spoken to 5-6 people with each conversation either being hung up or passed around.
Honestly a total disaster, so much for the we see this through to the end crap.
Since the above message i have tried again to contact vodafone and again zero feedback or return message.
I appriciate vodafone have returned my call but as they say paper never refuses ink.
25 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Mobile not letting me reply to or send a text...
I've had an issue for about four months where I couldn't send a text (only receive them). The message said "Network is not ready. Try again." I did the usual things including turning the phone off and back on again. I then rang Vodafone and they weren't able to sort it. After that, I went into the Grafton Street branch and a lovely guy called Donough? did his best to resolve it including checking with colleagues but to no avail. He advised me to come back on a Friday morning when there is a designated person available. I did so this morning and was referred to Ahmed. He also could not have been more helpful despite also having some initial difficulty in resolving the issue. He then decided to download a newer version of the message app and hey presto the issue resolved! To say I'm really grateful is an understatement. Thanks again Ahmed for coming up with what was in the end was a simple but brilliant solution. A very happy Vodafone customer...
24 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Marian,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Premium customer service in Vodafone Grafton Street
Observed the patience that the whole team had with customers in particular Yash and Bren. Premium customer service delivered.
24 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Joan,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
keep away
Really bad stuff from Vodafone i cant wait to get away from them , their customer service has to be the worst in the world, never never never again
24 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Dermot,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
I booked a insurance for my phone with…
I booked a insurance for my phone with them. It brook, i send it in. They repaired it, but it happend that i got a new phone in between. So after some time now i wanted to use this phone i got back from them and it turns out it is blocked as it apears to be a refurbished phone. I don´t mind it is refurbished but they told me its my problem and they don´t care. So i got the phone repaird but blocked so it is essentially useless. I will never buy with them again.
24 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Patrick,
Thank you for sharing your feedback. We're sorry to hear that your experience didn’t meet expectations. We take all comments seriously and use them to help improve the overall experience for all our customers.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Unbelievably bad service
Unbelievably bad service. Asked for reciepts for bill payments. Sent me unopenable files. Impossible to get on the phone. Infuriating to deal with. Please stay away from this sham company.
20 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hello,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Really poor customer service
Really poor customer service. Trying to put a new employee on their ring phones has proven to be hugly frustration.
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Niall,
Thank you for sharing your feedback. We’re sorry your experience hasn’t been positive. Our care teams are continuously working to improve customer experience to ensure we support our customers needs!
At Vodafone Ireland, we take all customer feedback on board as this allows us to continuously make improvements to our products, services and network.
If you’re happy to do so, you can share any additional details with us using the link below. This will help ensure your feedback is reviewed by the relevant teams:
https://www.vodafone.ie/forms/trustpilot_feedback_form
While we may not always be able to respond individually or take further action in every case, all feedback submitted is carefully reviewed.
Thanks,
The Vodafone team
Irshan was very accommodating and easy…
Irshan was very accommodating and easy to talk to. Highly recommended. 👍🏻
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hello,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Went out his way to assist
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Cahir,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Happy with my service from Derek and…
Happy with my service from Derek and Chris
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Edith,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Themba was very helpful and got me set…
Themba was very helpful and got me set up very quickly. Thanks a mill
23 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Tom,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Had a difficult problem but all was…
Had a difficult problem but all was resolved by Ben (Killarney) who is an absolute diamond! Very friendly and helpful, no stress :-)
9 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Rachel,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
Irshan is a very nice guy.
22 juli 2026
Review zonder uitnodiging
Antwoord van Vodafone Ireland
Hi Maksym,
Thanks so much for your kind words about your in-store experience! We're delighted to hear our team made a positive impression — we’ll be sure to pass this on.
Our retail teams are continuously working to ensure our customers have a positive experience in our stores.
Thanks,
The Vodafone team
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