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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

So so great thank you! The products are obviously amazing but this is the first time I needed help with an order and the customer service was top class!! Very appreciative of the team and their fast r... Toon meer

Beoordeeld met 2 van de 5 sterren

My first order with these guys was great, but that last order I placed was almost 6 weeks ago and it has yet to even be dispatched let alone shipped. I received no information about issues with my ord... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

VPA’s WPI is a clean, fast-absorbing whey protein isolate with great mixability and minimal ingredients. It’s low in carbs and fat, making it ideal for lean muscle building or post-workout recovery.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hey 😊, so I suffer from a few stomach conditions, between weight loss and medication, my day can be uncomfortable. I have tried other multiple brands but have not found anything that my body could... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vitamine- en supplementenwinkel

Geschreven door het bedrijf

VPA Australia is Australia's leading health and fitness brand. With over 20,000 reviews and 200,000 customers across Australia. We are 100% Australian owned and operated


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

608 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(608)

81 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great protein

VPA’s WPI is a clean, fast-absorbing whey protein isolate with great mixability and minimal ingredients. It’s low in carbs and fat, making it ideal for lean muscle building or post-workout recovery. Flavours are solid (especially Vanilla Ice Cream), though some may find them a bit sweet. Excellent value for money and Aussie-made.

3 juni 2025
Review zonder uitnodiging
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Antwoord van VPA Australia

Awesome breakdown, Jimmy – we appreciate the detailed review! Noted on the sweetness, and we’re so glad the rest is spot on 👌
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Hands down the best supplement company in Australia

Hands down the best supplement company on the Australian market. Customer service is truly exceptional, the prices are the best, the products taste better than anything on the market in my opinion and the loyalty rewards is super. Solid 10/10 from me.

26 mei 2025
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Antwoord van VPA Australia

10/10 review from a 10/10 customer – thanks Luke! We’re so glad you’re loving the products, service, and rewards 😄
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Great products and fast delivery

Great products and fast delivery

26 mei 2025
Logo VPA Australia

Antwoord van VPA Australia

Legend! Thanks for the great feedback, Damien – we’re glad everything arrived quickly and smoothly 🙏
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

fast efficient service and I like the…

fast efficient service and I like the free postage offer

26 mei 2025
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Antwoord van VPA Australia

Appreciate the love, Paul! Glad you’re enjoying the products and free shipping perks 🚚💨
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Great service

Great service, delivery times and products.

26 mei 2025
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Antwoord van VPA Australia

Thanks Brett! Great to hear our service and delivery are hitting the mark 💥
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Fast delivery and some of the best…

Fast delivery and some of the best tasting protein I've had, and no gritty texture

23 mei 2025
Review zonder uitnodiging
Logo VPA Australia

Antwoord van VPA Australia

Smooth and tasty – that’s the goal! Thanks for the awesome feedback 💪
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent

Very quick postage. Excellent flavour, delicious.

30 mei 2025
Review zonder uitnodiging
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Antwoord van VPA Australia

So glad you’re loving the flavour and speedy delivery, Bonnie! Thanks heaps for the support – we appreciate you 🙌
– VPA Australia Customer Service

Beoordeeld met 4 van de 5 sterren

Amazing product for vegan protein

Amazing product for vegan protein
I wish the packaging could be more environmentally responsible though- like changing the scoop to cardboard or use either recycled packaging or packets that can be recycled.

21 mei 2025
Review zonder uitnodiging
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Antwoord van VPA Australia

Thanks for the honest feedback, Kate! We’re stoked you’re loving the protein, and we totally hear you on the packaging. It’s something we’re actively looking into – sustainability is definitely on our radar 🌱
– VPA Australia Customer Service

Beoordeeld met 3 van de 5 sterren

Decent price and delivery

Overall price and delivery is good. I found that the unique flavours (biscuit and birthday cake) had sand like consistency in the packet and a specific smell which is possibly the flavour filler. These took extra water to mix. The vanilla had a traditional consistency of the powder and mixed better, also did not have the distinct flavouring smell. I would personally stick to vanilla if i rebuy.

9 mei 2025
Review zonder uitnodiging
Logo VPA Australia

Antwoord van VPA Australia

Hey Shobit,

Thanks for the honest feedback!

We hear you, taste and texture can definitely be a personal thing, which is why we’ve got our Flavour Guarantee in place if something’s not hitting right.

We’ve sent you an email with return instructions, so check your inbox when you can.

Appreciate you giving the flavours a go!

Regards,
VPA Customer Service

Beoordeeld met 5 van de 5 sterren

IcedCoffee

The recent order Iced coffee having a very good flavour, I had previously ordered some other flavour but so far this one is the best. Your Frozen Banana did not had a strong flavour like the one I use to buy from Rule1. There frozen banana was really good.

13 mei 2025
Review zonder uitnodiging
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Antwoord van VPA Australia

Thanks Nitesh! Awesome to hear the Iced Coffee was a win. We’re always refining our flavours – so thanks for calling out Frozen Banana. Your feedback keeps us sharp! 👌
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Great product at a good price and…

Great product at a good price and delivery was very quick

9 mei 2025
Review zonder uitnodiging
Logo VPA Australia

Antwoord van VPA Australia

Love to hear it, Susan! Thanks for the great vibes – we’ll keep doing our best to deliver top quality, fast 💥
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Amazing Products

I just love your products and have been using them for years now and the prompt delivery is amazing.

24 april 2025
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Antwoord van VPA Australia

You're part of the fam, Dee-Anne! Thanks for being with us through the years – we love having you on board 🧡
– VPA Australia Customer Service

Beoordeeld met 1 van de 5 sterren

I haven’t even received my order yet

I haven’t even received my order yet, I ordered 15 days ago

24 april 2025
Logo VPA Australia

Antwoord van VPA Australia

Hi Sandhya,

We're really sorry to hear that your order hasn’t arrived yet. We understand how frustrating delays can be.

We’ve reached out to you via email to help sort this out right away. Please check your inbox when you can.

While we rely on courier updates, we never want our customers waiting too long or feeling ignored.

Thanks for your patience, we’re here to make it right!

Kind regards,
VPA Customer Service

Beoordeeld met 5 van de 5 sterren

Great products and prompt delivery

I have been purchasing from VPA for wuite some time now and the products are great.
Delivery is always really quick.

24 april 2025
Logo VPA Australia

Antwoord van VPA Australia

Thanks so much for sticking with us, Debbie! We’re glad to hear you’re loving the products and service – we’ll keep doing our best 💪
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Ice coffee is amazing

Ice coffee is amazing. Sweet but hits the spot for a morning pick me up.

1 april 2025
Review zonder uitnodiging
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Antwoord van VPA Australia

Love that it’s giving you that morning boost, Katrina! Iced Coffee is a fave here too ☕💥
– VPA Australia Customer Service

Beoordeeld met 4 van de 5 sterren

Protein powder

Protein powder is great. Fast shipping. One negative is that I had to decant into another container as the re-seal strip detached from one side on opening.

17 april 2025
Review zonder uitnodiging
Logo VPA Australia

Antwoord van VPA Australia

Thanks for the feedback, Colin! Super glad you're enjoying the protein, and sorry about the reseal issue – we’re working on packaging improvements and your comment helps a lot 👷‍♂️
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Great quality product

Great quality product, many flavour choices and well priced. Quick shipping too. Will be buying again!

20 april 2025
Review zonder uitnodiging
Logo VPA Australia

Antwoord van VPA Australia

We’re thrilled to hear that, Daniel! Can’t wait to get more of your favourites out to you next time 🎯
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

We are Very happy with customer service…

We are Very happy with customer service and products. Delivery was overnight which is incredible the only problem I have is I had an allergic reaction to the creatine and coffee protein powder.

25 maart 2025
Logo VPA Australia

Antwoord van VPA Australia

Hi Kylie, thanks for the lovely feedback and we’re so sorry to hear about the reaction. Please feel free to reach out to us directly – we’d love to help find a better fit for you 💬
– VPA Australia Customer Service

Beoordeeld met 5 van de 5 sterren

Excellent product and really good…

Excellent product and really good services. I cannot be happier

25 maart 2025
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Antwoord van VPA Australia

Thanks heaps, Carlos! So glad you’re loving both the products and our service – we’re here for it 🙌
– VPA Australia Customer Service

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