So so great thank you! The products are obviously amazing but this is the first time I needed help with an order and the customer service was top class!! Very appreciative of the team and their fast r... Toon meer
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My first order with these guys was great, but that last order I placed was almost 6 weeks ago and it has yet to even be dispatched let alone shipped. I received no information about issues with my ord... Toon meer
Bedrijf heeft geantwoord
VPA’s WPI is a clean, fast-absorbing whey protein isolate with great mixability and minimal ingredients. It’s low in carbs and fat, making it ideal for lean muscle building or post-workout recovery.... Toon meer
Bedrijf heeft geantwoord
Hey 😊, so I suffer from a few stomach conditions, between weight loss and medication, my day can be uncomfortable. I have tried other multiple brands but have not found anything that my body could... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
VPA Australia is Australia's leading health and fitness brand. With over 20,000 reviews and 200,000 customers across Australia. We are 100% Australian owned and operated
Contactgegevens
PO Box 7305, 4500, Brendale, Australië
- 1300 669 264
- sales@vpa.com.au
- www.vpa.com.au
4,2
Goed
608 reviews
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The service I received was excellent
The service I received was excellent. One of the bags I ordered was cut at the top with the powder leaking into the bag and into my floor. I emailed and received a response quickly and the replacement was delivered two days later!
2 september 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Appreciate your kind words, Ally! We’re glad our team could sort that out quickly for you. Thanks for your patience and for sticking with us!
— VPA Australia Customer Service
Such an efficient service!
Such an efficient service!
Received the product 2 days after my order!
14 augustus 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks, Colleen! We’re so happy your order arrived fast — our team works hard to keep things quick and smooth. 💚
— VPA Australia Customer Service
Disappointed with returns process
When I wanted to return unopened products for a refund I couldn’t. And when returning items through post it was quite expensive ($30) due to weight so I am out of pocket by a lot. Shame because I have ordered from VPA for years and like the products but this has turned me off.
16 augustus 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Hi Em,
We’re really sorry to hear about your experience with our returns process and understand your frustration. This isn’t the experience
we want for our long-time customers.
We’ve requested your details through Trustpilot so we can look into this further for you. Once we have your order information, we’ll be able to review and assist.
Thank you for your feedback, it helps us improve.
Kind regards,
VPA Customer Service
Your products are always on point and…
Your products are always on point and delivery comes within 2-3 business days which is amazing.
25 juli 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks, Vanna! That’s what we love to hear — quality products and fast delivery are what we strive for every time. 🙌
— VPA Australia Customer Service
Great taste
Very smooth and mixes easily, even with just water and the flavors are awesome!
29 juli 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks for the awesome feedback, Mon! Great to know you’re enjoying the taste and texture — that’s what makes it all worth it. 💪
— VPA Australia Customer Service
Super fast delivery
Super fast delivery. Got it the next day! Great flavours, too. Makes it so much easier for my wife and I to get our protein intake levels up every day.
15 juli 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Cheers, Cameron! Love hearing that both you and your wife are enjoying our protein. Thanks for the great support!
— VPA Australia Customer Service
Amazing flavour quality products as…
Amazing flavour quality products as always
19 juli 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks, Troy! We really appreciate the ongoing support — glad to hear the flavours are still hitting the spot! 🙌
— VPA Australia Customer Service
Fab Flavours
Fab Flavours. Easy ordering and fast delivery. Love the vanilla whey protein
24 juni 2025
Antwoord van VPA Australia
Thanks so much, Leesa! Vanilla’s a classic favourite — we’re thrilled you love it. 💚
— VPA Australia Customer Service
Antwoord van VPA Australia
Thanks, Tracey! We appreciate the great feedback — glad you’re enjoying your VPA experience.
— VPA Australia Customer Service
Good selection of flavours
Good selection of flavours and easy to select multiple flavours for the one order and still get the bulk buy discount.
1 juli 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks for the awesome feedback! We love giving our customers flexibility with multi-flavour bulk buys — enjoy your next shake! 💪
— VPA Australia Customer Service
Great quality
We have used VPA for many years. Website easy to use and shipping is fast.
The supplements are high quality. Protein powders have a good variety flavours.and best tasting by far.
24 juni 2025
Antwoord van VPA Australia
Hi Kerry,
Thank you for your continued support over the years! We're so pleased to hear you're enjoying the quality of our supplements and the variety of flavours. It’s great to know the website and shipping experience have been smooth too. We truly appreciate your loyalty!
– VPA Australia Customer Service
Excellent to deal with
Excellent to deal with. Had an unfortunate issue with a package and they replaced item directly. Great price and prompt service. Will definitely use them again.
10 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Hi Luke,
Thanks so much for your kind words! We're sorry to hear there was an issue with your package, but glad we could make it right quickly. We appreciate your understanding and support — we look forward to serving you again!
– VPA Australia Customer Service
Customer service is amazing
Customer service is amazing! My orders always comes quickly and its the only protein that I like!
11 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Hi Jenna,
Thank you for the lovely feedback! We’re so happy to hear our customer service and fast delivery have stood out, and even more so that you’ve found a protein you genuinely enjoy. We really appreciate your support!
– VPA Australia Customer Service
New tasty flavours that mix well
23 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Hi Mark
Appreciate the awesome feedback! We're glad you're loving the new flavours and that they're mixing well for you — taste and texture are everything. Thanks for being part of the VPA crew!
Catch you on your next order.
– VPA Australia Customer Service
I really enjoy VPA protein
I really enjoy VPA protein, after all the years of taking protein powder finding the one that make you feel great, not bloated, great tastes and overall knowing the quality is great.
Would like to give some feedback on the packaging the closing zip isn’t as good anymore 9/10 packet of protein I have to bulldog clip it, not sure if there has been a quality issue.
23 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Hi Laura,
Thanks heaps for the kind words and for sticking with VPA over the years! We're so glad to hear our protein is ticking all the boxes, tastes great, no bloating, and top quality. That’s exactly what we aim for.
Really appreciate the heads-up about the zip seal. Please send us an email at sales@vpa.com.au with a photo of the faulty seal along with the batch code so we can investigate further.
Thanks again for being part of the VPA fam 💚
– VPA Australia Customer Service
easy to order
11 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Hi Russ ,
Love to hear it! We’re all about keeping things simple and smooth. Thanks for your support and for choosing VPA!
– VPA Australia Customer Service
I’ve recently changed protein brands…
I’ve recently changed protein brands and liking the VPA particularly the dark chocolate flavour. Can’t fault the product seems good to me.
16 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks for giving us a go, Rodney! Dark choc is a fan fave and we’re stoked it’s working for you. Appreciate the support 💪
– VPA Australia Customer Service
I have been using VPA plant based…
I have been using VPA plant based protein powder for over 1 year now a and couldn’t be happier with the flavour and consistency of the product. Lately i had a problem with a certain product packaging so i contacted their customer service team to inform them of the faulty packaging. They responded promptly and professionally to deal with my issue which made me realise they really care about the customer and your not just a number. Congratulations VPA on a excellent customer service by Shai Great job and Great product.
Regards
Jake
6 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
So glad we could sort things out for you, Jake – and big cheers for the shoutout to Shai! We’re lucky to have awesome customers like you 💛
– VPA Australia Customer Service
I love the VPA Products.
I love the VPA Products.
I find the ordering communication and delivery is excellent.
4 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
Thanks heaps, Rae! We’re so happy you’re loving the VPA experience from start to finish 🙌
– VPA Australia Customer Service
The best tasting protein I’ve ever tried
The best tasting protein I’ve ever tried
4 juni 2025
Review zonder uitnodiging
Antwoord van VPA Australia
That means a lot, Am! We love hearing that our protein is hitting the mark 🫶
– VPA Australia Customer Service
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