They list an item. You pay for it. You wait for it. Then they don't reply to emails requesting despatch date. Then when its time for delivery they finally, finally reply that the item is out of stock.... Toon meer
Walkonbeach
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Lees wat reviewers zeggen
I had two swimsuits last year, no problem. This year I’ve ordered swimsuits which haven’t arrived and have no response to three contacts to customer services. I don’t know what’s going on, but my advi... Toon meer
I placed an order for 2 swimsuits at over £50 plus postage. Don't think they are UK based. Delivery time was long and had passed and after reading reviews I doubted that I would receive my order or... Toon meer
Never even recieved what I order, so I contacted them, was then ask to pick an alternative after I chased them but received no conformation or reply. Not sure what's happening but they have my m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WalkOnBeach is a professional swimsuit company, exclusively dedicated to swimwear, beachwear and beach accessories all year round. The company mainly focuses on women's swimsuit, but it also offers women's swimdress, accessories, shoes, bags and other beach clothing items.
Contactgegevens
Verenigd Koninkrijk
- service@walkonbeach.co.uk
- www.walkonbeach.co.uk
WALKONBEACH is a HORRIBLE Company.
Like many of the other reviews, this company is a major scammer. Do not......I repeat.....do NOT buy from this company. They have been giving me the runaround for days. Long story, but just know you will be scammed like everyone else.
WARNING. SHOP ELSEWHERE
I would rate this company a zero is possible. I have been waiting for over a month for my refund. Very shady business practices. No phone number to contact. Cheap product and cheaper business ethics.
Stay clear
If I could rate lower I would. The product was very misleading and getting a refund is incredibly difficult. It’s like they make it so hard so you will give up. Never again just don’t do it.
Do not order from this company!VERY…
Do not order from this company!VERY misleading,poor quality,product and photos online not accurate.Return policy not as stated..they try to make it as difficult as possible to return and offer discount to keep products.No contact phone #
Scam company
Scam company. I ordered a XL and I doubt it would fit someone that is XS. Took forever ti get here and one of the suits I ordered and paid for didn't even come in even though it was on my email that it shipped. Now trying to return. Wish I had read these reviews first!!!!
I buy a lot of things online and have…
I buy a lot of things online and have never experienced anything like this. I normally research places I have not dealt with before but as this was a *seemingly* Australian website I trusted that it would be okay. It is nothing but a scam! After nearly 4 weeks I had not received my items. When I requested an order cancellation… within in hours it had magically (supposedly) been shipped and a tracking number was given. Clicking on the link… surprise surprise… the tracking number could not be found.
Definitely do not trust this place.
Not worth a signal star
Even a signal star is not worth for these scammers! They are unpredictable, unprofessional! I have still awaiting refund from my purchase on 9th Feb. They not responding to emails !
DO NOT USE THEM
Normally I do more research before…
Normally I do more research before buying and will never skip that step again! I ordered a swimsuit for my 12 year old and the bottoms were see through! Despite me sending in the several pictures they requested to prove it was see through, they kept telling me it wasn’t and that my only option was to ship it back at my own expense. What an annoying, time consuming scam. Stay away!
Scammers
This retailer is a scam. I ordered 2 items. 1 item arrived after 3 weeks. It looked nothing like the image, it's huge and just looks like a rag. I am still waiting for second item. It's been a month now. On top of that I have to pay to return the rubbish to them, won't entertain a refund. Seriously should have just taken my money and thrown it in the bin because that's where this rag belongs. DO NOT USE THIS COMPANY.
Took ages to arrive and had to chase
Took ages to arrive and had to chase
Cheap costumes badly sewn - don't waste your money.
Customer "service" would be laughable if it weren't for the fact that they've got your money and intend to hang on to it.
Avoid this shop!
OMG! I wish I have found these reviews. I ordered swimwears with them and they advised that shipping will be around 12-18 business days. So on the 15th business days I contacted them to ask the progress of my order and they told me that some of my order is out of stock and gave me an option to cancel those or choose a different ones and they gave an option that's out of my style, they could have given me more options! And they are not sure when those items I ordered will be available! So I have to ask for full refund and to just cancel my order because I need it for my holiday like ASAP! then I receive an email saying that I have to wait for 3-15 days to maybe a month for a refund!!! What a joke! Please avoid this shop if you don't want to experience this 😭
Everything went wrong
Everything went wrong! The never sent anything! When I went on the website to find out where my order was they said I never placed an order AND said they didn’t recognize my email!! Stay away from these people they are scammers!!
I ordered a swimsuit 7 weeks ago and…
I ordered a swimsuit 7 weeks ago and finally received an email asking me to review the product- trouble is, I never received the order. When I told them this, no response. Still waiting for a product or a refund. Steer clear.
Not true to size
Not true to size. Asked to return it they said it was going back to the USA, rven though the package has a return sddress to a PO box in Reading if not deluvered.so offered me 30%. Won't be ordering again and don't recommend it.
Rubbish returns policy
After a long wait, I relieved my items and decided to do a partial return. Firstly, for returning items, you have to email customer support (there is no return online on their website). Customer support replied after 4 days and they have didn't still provide me with the returns label. They wrote a long asking me to provide them with the photos of the items to be returned (THEY DO NOT TRUST THEIR CUSTOMERS!). And even more they said customer has to ship to USA (mind you this information of it being returned to US is no where mentioned on their website). The only thing mentioned is their returns will be arranged by customers own expense. And another option they offer is to keep the UNWANTED items and they will refund me ONLY 30% of the cost .. I've never heard of any company being like this !! ABSOLUTELY RUBBISH
Horrendous site
I really wish i had come to this page before i purchased, i bought a costume , it is meant to be a size 12 which it definitely isn’t, i ordered thinking it was from the uk as the site is a .co.uk site. Well i was wrong it is usa. I emailed them to return they said keep it with 30 percent off, i said no its no good to be told keep it for 50 percent off again no, to be told well you have to pay for returns and we are in the usa and it needs to be tracked which is £15 to send, this is the worst practice ever, i urge you to never buy from this site. At the minute i am still trying to get my money back
I wanted to buy 3 beach coverups
I wanted to buy 3 beach coverups for my relatives. I actually went to 7 sites, online, where cute merchandise was displayed and the reviews on Trustpilot showed total dislike for all 7 Chinese companies. Poor merchandise, poor sizing. Terrible shipping. Horrible returns.. As Trustpilot can't you notify SOME entity and have these scams sites removed? Your company has the proof. People are losing thousands. Very sad.
Little slow arriving but 2 tankinis and…
Little slow arriving but 2 tankinis and cover-up look real nice quality. Would defo buy from them again.
Items arrived yesterday
Items arrived yesterday. They are all awful. The clothes look nothing like the pictures on the website.
A yellow sundress I bought just looks like a giant yellow bin bag. cheap, horrible material.
Not sure reading these reviews whether I'll even attempt to return them ...
Scam refund policy
My last review was mysteriously taken off - not sure why? Just to agree with the other reviewers on here that this company has a scam refund policy. It was so hard to return (and cost so much) that I eventually had to settle for 70% value of the things I wanted to return. Still waiting for them to sell on Ebay so I can actually get my full money back...
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