Wards Solicitors Reviews 

Wards dealt with a straightforward property sale for my deceased father. I was contacted when appropriate and the staff were friendly and helpful. Completion day was somewhat fraught but the solicitor contacted me as soon as funds had been recieved.

Excellent.
Worked with Theo and Roze mainly. They were efficient, friendly and effective. We appreciated Theo's straight talking and advice. We would highly recommend to others. Our experience with Wards was great from start to finish.
Thankyou
Lorna and Chris

They were really helpful and approachable and also very quick to reply to queries. I would highly recommend.

Matthew and his team were amazing, we hired them to complete the sale of our house and the purchase of a new one. All completed within 3ish months.
Would highly recommend

Excellent service dealing with both Wills and LPOA

I am incredibly grateful for Ward's support throughout what was a lengthy litigation with an extremely difficult and obstructive defence. Despite ongoing attempts to bring the dispute to a close amicably, the defendant was persistent in wanting to take the matter to the final hearing. Thankfully, we succeeded.

I want to express particular thanks to Richard Darbinian, who fought exceptionally hard for me against a team of several defence lawyers, and to Jay Jagasia, an exceptionally talented barrister. Both of whom always had my best interests at heart, with an immense determination to bring me justice.

Richard firmly protected my position throughout, and was always considerate of my costs and circumstances. Wards were recommended to me to begin with, and I would wholeheartedly recommend Wards to assist with your legal matters.

Efficient service and professional, friendly staff

WE WERE KEPT INFORMED OF EVERYTHING VERY PROMPTLY

Brilliant company we use them for everything. Thanks

Responded to every query promptly with an explanation keeping us informed and engaged in the process. Also professional and very thorough, so thank you… great service!

Very professional and helpful personnel .
Excellent advice and prompt actions.

Prompt and informed replies and comments from Lauren, our conveyancing assistant in our recent flat sale operation.

Appreciated initial face-to-face meeting. Everything explained very clearly. Had started with another firm and after having been passed around to 3 different people and being told it would be an initial Teams chat, decided not to go with them! Would definitely come back to you if we needed future advice.

Wards Solicitors Conveyancing Team were extremely helpful, informative and efficient - and friendly. Our chain proved to be rather problematic at times but the Wards team kept me updated and assured me at every step of the way through to the successful conclusion. I would highly recommend.

We recently used Wards for my late father’s grant of probate.
I can’t recommend them highly enough.
They were very professional and very quick to respond.
They made the whole process seamless.
Many thanks

Timely, professional & empathetic

I rarely leave negative reviews, but unfortunately my experience with Wards’ Wills & Probate department was extremely disappointing.

What should have been a straightforward Will drafting process became unnecessarily long and frustrating. Throughout the matter I repeatedly had to chase for responses, waited far longer than was reasonable for replies to emails, and on several occasions my questions and instructions were either overlooked or not properly addressed, requiring me to repeat myself.

The most serious issue occurred when I was mistakenly sent another client’s confidential Will. While the firm apologised and confirmed that its internal data breach procedures had been followed, this understandably caused me to lose confidence in the way my own matter was being handled.

Following my formal complaint, Wards accepted that there had been unacceptable delays, acknowledged that some of my instructions had been overlooked, and offered £100 as a gesture of goodwill. In my view, this did not adequately reflect the overall level of inconvenience, the amount of time I spent chasing progress, or the cumulative failings throughout the handling of my matter.

It is worth noting that the firm’s responses focused heavily on explaining that the legal advice provided was correct. However, that was never the substance of my complaint. I would naturally expect a firm of solicitors to provide competent legal advice. My complaint related to the overall quality of the client service, communication, delays and handling of my instructions.

I had expected far better from a well-established firm. Unfortunately, my confidence in Wards was lost, and I decided not to proceed with my Will through them.

This review reflects my personal experience.

Wards responded to my review asking me to contact them if I wanted to discuss the matter further to the email provided. I did exactly that, giving them another opportunity to reconsider their position and asking them to let me know whether they were willing to do so. Unfortunately, my email keeps bouncing back as “undelivered”, so I cannot even reach them through the address they provided. Very disappointing once again.

I engaged Wards Solicitors, Bristol, in July 2023 to handle my no-fault divorce.

Throughout the process my ex-spouse and I remained on amicable terms and were able to reach agreement on all matters. On the advice of Wards Solicitors, we used a mediator who prepared a Memorandum of Understanding and Financial Statement at a cost of £600 (paid to the mediator).

At the outset I was advised that the divorce should take around six months and would cost a fixed fee of £600.

The Final Order was eventually obtained in May 2026, two years and ten months after I instructed Wards Solicitors. During that period I paid Wards Solicitors a total of £4,817.

I was disappointed by the difference between the original estimate and the eventual time taken and cost incurred. It is true that my ex's first solicitor was hopeless. It is also true that my ex was slow to respond but neither of these factors can account for the two years and ten months that it eventually took.

Excellent service from Wards as always. Very professional company who provided expert advice.