I wanted an extension to the warranty on my new car as it's 3 years old now, it was quick and easy to do this with Warranty Direct and a lot cheaper that the the place I bought the car from. The polic... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Brilliant service. I’ve had a WD warranty policy for seven years and, to be honest, I was always slightly sceptical about whether it would ever prove useful. I was wrong. WD has just pai... Toon meer
Bedrijf heeft geantwoord
Very reasonably priced policy I've had for three years. Had to use twice, both times everything was handled professionally - communication perhaps slightly slow but not on the Warranty Direct side, ra... Toon meer
Bedrijf heeft geantwoord
Over the years I have had Warranty Direct policies on various Fords. By using their website, I was able to obtain a quote which was £170 cheaper than Ford's own extended warranty quoted, this is great... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Warranty Direct specialise in mechanical breakdown insurance for vehicles coming out of the manufacturer's standard 3-Year warranty, we can offer extended warranties for most cars up to 12 years of age and 120,000 miles. We offer comprehensive cover which includes Multimedia, 24/7 AA Roadside Assistance and MOT Test Insurance as standard.
Contactgegevens
Unit 5 Clements Court, Clements Lane, IG12QY, Ilford, Verenigd Koninkrijk
- 02035106656
- marketing@warrantydirect.co.uk
- www.warrantydirect.co.uk
4,8
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to book and talk to but not yet…
Easy to book and talk to but not yet tried to claim
26 juni 2026
Antwoord van Warranty Direct
Thank you for your positive review. We always aim to ensure that our customers claims process is easy and hassle-free with all claims being handled fairly and efficiently.
Fantastic customer service plan very…
Fantastic customer service plan very good value and peice of mind
6 juli 2026
Antwoord van Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Antwoord van Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you were able to purchase a policy at a price you were satisfied with.
Antwoord van Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward and were able to purchase a policy at a price you were happy with. We take pride in the 5-star reviews that we receive from our customers.
This is the second time I have used…
This is the second time I have used this method to provide a warranty on a vehicle. Very competitive pricing and definitely worth it, especially with the rising costs of everything, peace of mind for me. I am a sole trader not a big earner so any unexpected cost to repair if anything happens is a big concern for me. Definitely worth it and obviously it goes towards my tax expenses.
27 juni 2026
Antwoord van Warranty Direct
Thank you for staying with Warranty Direct, we are pleased to hear that the experience you had with our services was excellent. Your feedback is highly appreciated here at Warranty Direct!
I can’t really make a review on just…
I can’t really make a review on just taking a policy out. The time of a review will be in the case of needing to claim, which I hope I never have to do, but would hope at that point you would pay out and not find any of a thousand excuses not to honour the claim.
10 juni 2026
Antwoord van Warranty Direct
Thank you for your positive review. We always aim to ensure that our customers claims process is easy and hassle-free with all claims being handled fairly and efficiently.
It was good to be able to actually…
It was good to be able to actually speak to some body who guided us through the different types of cover.
The only issue that we had was that it took us a few e mails to finally obtain a phone number to speak to an agent, who answered all our questions.
23 juni 2026
Antwoord van Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Quick and easy and reasonable price.
10 juni 2026
Antwoord van Warranty Direct
Thank you for your review. It's amazing to hear that the online process went smoothly. We appreciate your feedback!
Antwoord van Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Antwoord van Warranty Direct
Thank you for your positive review.
Very Good at Taking Your Money -Not Good At Paying Out
You will find this company very slick and professional when setting up your policy and taking your money. But when I tried to claim I found incomprehensible bureaucracy and deliberate trip wires to stop you making a valid claim. Remember most of the reviews on this site are about how easy it is to set up a policy, not about getting paid. After 4 years with them and no claims to date, I found a well oiled machine set up to frustrate and block any claims. I just cancelled the policy.
WDGO.63827681.01.01
3 juni 2026
Review zonder uitnodiging
Antwoord van Warranty Direct
04/06/2026 - Thank you for your review, we are sorry to hear that you are not satisfied with the outcome of your claim. Please can you supply us with your policy details in order for to investigate into this further for you.
05/06/2026 - Thank you for supplying your policy details, I have looked into this for you and I can see a complaint has been logged with our claims complaint team , someone will be in contact with you in due course regarding this.
Antwoord van Warranty Direct
Thank you for your positive review, we are pleased to hear that your experience with our services were to the level we aim for with all our customers. Your feedback is highly appreciated by our team!
Benefits are great at a good price.
Benefits are great at a good price.
Had to enter home address twice, same but would not accept at first.
Would not accept Amex
29 mei 2026
Antwoord van Warranty Direct
Thank you for your positive review. We are working hard to make the website journey for our customers as easy to use as possible.
Super straight forward
Super straight forward!
Really please with everything as its my first time buying an extended warranty
22 mei 2026
Antwoord van Warranty Direct
Thank you for your review. It's amazing to hear that the online process went smoothly. We appreciate your feedback!
Antwoord van Warranty Direct
We are working hard to make the website journey for our customers as easy to use as possible. We are delighted that you are staying with Warranty Direct. Thank you for taking the time and effort to give a review.
Easy to use with good value!
19 mei 2026
Antwoord van Warranty Direct
We work hard to ensure that the claims process is an easy and hassle-free process, your experience is exactly what we aim to achieve for all our customers! Thanks again.
Over the years I have had Warranty…
Over the years I have had Warranty Direct policies on various Fords. By using their website, I was able to obtain a quote which was £170 cheaper than Ford's own extended warranty quoted, this is great as Ford actually uses the same Warranty Direct underwriters. The quote seems to be based on the car's mileage at time of taking the policy out. So a low mileage is less risk, and a lower premium.
25 april 2026
Antwoord van Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you were able to purchase a policy at a price you were satisfied with. We are delighted that you are staying with Warranty Direct.
Antwoord van Warranty Direct
Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy set up process straight forward. We take pride in the 5-star reviews that we receive from our customers.
Excellent response from a real person…
Excellent response from a real person who explained the policy and made the whole process transparent and striaght forward
1 mei 2026
Antwoord van Warranty Direct
Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!
Antwoord van Warranty Direct
Thank you for your positive review, we are pleased to hear that your experience with our services was to the level we aim for with all our customers.
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