Warranty Direct Reviews 

1.529
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I wanted an extension to the warranty on my new car as it's 3 years old now, it was quick and easy to do this with Warranty Direct and a lot cheaper that the the place I bought the car from. The polic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Brilliant service. I’ve had a WD warranty policy for seven years and, to be honest, I was always slightly sceptical about whether it would ever prove useful. I was wrong. WD has just pai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very reasonably priced policy I've had for three years. Had to use twice, both times everything was handled professionally - communication perhaps slightly slow but not on the Warranty Direct side, ra... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Over the years I have had Warranty Direct policies on various Fords. By using their website, I was able to obtain a quote which was £170 cheaper than Ford's own extended warranty quoted, this is great... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoservice

Geschreven door het bedrijf

Warranty Direct specialise in mechanical breakdown insurance for vehicles coming out of the manufacturer's standard 3-Year warranty, we can offer extended warranties for most cars up to 12 years of age and 120,000 miles. We offer comprehensive cover which includes Multimedia, 24/7 AA Roadside Assistance and MOT Test Insurance as standard.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,8

Alle reviews

(1.529)

69 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Valuable coverage at a reasonable price and easy claims process

Customer service is easy to get a hold of. They are very helpful and make the process very easy. I always go for the gold package and I have had a policy with them since 2020.I’ve had two claims totalling £800 plus, and one claim for the MOT failure that was just under £400. The increase in the premium for the policy has only got up £20 or so from last year. I will continue to renew a policy with them until the car mileage exceeds their coverage. very worthwhile investment.

12 mei 2025
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Antwoord van Warranty Direct

Thank you for staying with Warranty Direct, it's good to hear that you were satisfied with the service you received while making a claim. We work hard to ensure that the claims process is an easy and hassle-free process, your experience is exactly what we aim to achieve for all our customers!

Beoordeeld met 5 van de 5 sterren

Exceptional coverage offered.

Although more expensive than a Mercedes warranty the ease of taking up the quotation and the level of coverage offered when compared with MB was a deciding factor in my purchase.

12 mei 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback. It's great to hear that you were satisfied with our comprehensive cover.

Beoordeeld met 5 van de 5 sterren

Quick and simple

Quick and simple

8 mei 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward. We take pride in the 5-star reviews that we receive from our customers.

Beoordeeld met 5 van de 5 sterren

Spent a long time searching for a…

Spent a long time searching for a warranty for my mini and this was so easy to do and a good price too

3 mei 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found your online process straight forward and were able to purchase a policy at a price you were satisfied with.

Beoordeeld met 5 van de 5 sterren

Good telephone experience

I am an existing customer and happy to stay with Warranty Direct. My telephone call was answered very quickly by a helpful English lady who I could understand perfectly and she helped to sort out all of my queries. Overall a good experience.

30 april 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

Beoordeeld met 5 van de 5 sterren

Easy

Easy to find. Great prices.

26 april 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward and were able to purchase a policy at a price you were happy with.

Beoordeeld met 5 van de 5 sterren

Straight forward and easy to purchase

Straight forward and easy to purchase. Much cheaper than where I bought the car from.

Thank you

9 april 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy process straight forward and were able to purchase a policy at a price you were happy with. We take pride in the 5-star reviews that we receive from our customers.

Beoordeeld met 5 van de 5 sterren

Excellent customer Service

Excellent customer Service

15 april 2025
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Antwoord van Warranty Direct

We are pleased to hear that the experience you had with our services was excellent. Your feedback is highly appreciated here at Warranty Direct!

Beoordeeld met 5 van de 5 sterren

Speed of refund great…

The cost of repairs refunded to me in less than 7days from submitting invoice,highly recommended.

9 april 2025
Review zonder uitnodiging
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Antwoord van Warranty Direct

It's fantastic to hear that you were satisfied with the way our team handled your claim. We always aim to ensure that all of our customers claims are handled fairly and efficiently so it's great that you experienced just that!

Beoordeeld met 5 van de 5 sterren

Friendly and efficient

Friendly and efficient. Great to get able to talk to a real person quickly and be able to ask questions.

7 april 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

Beoordeeld met 5 van de 5 sterren

Renewing my policy very easy

Renewing my policy very easy, price looks good. Not had to make any type of claim over the years, that will be the proof of the pudding.

18 maart 2025
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Antwoord van Warranty Direct

Thank you for your positive review, we are delighted that you are staying with Warranty Direct. Your feedback is highly appreciated by our team!

Beoordeeld met 5 van de 5 sterren

I have just renewed my policy with…

I have just renewed my policy with Warranty Direct for the fifth year. I have had three claims in that period, and my claim has been handled extemely well and efficiently. One claim was for a major item, and it gives great peace of mind to know that a major repair would be covered

17 maart 2025
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Antwoord van Warranty Direct

It's fantastic to hear that you were satisfied with the way our team handled your claim. We always aim to ensure that all of our customers claims are handled fairly and efficiently so it's great that you experienced just that!

Beoordeeld met 4 van de 5 sterren

Easy to use helpful agent

Easy to use helpful

18 maart 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

Beoordeeld met 5 van de 5 sterren

Very pleasent advisor who sorted…

Very pleasent advisor who sorted everything out that I needed, great customer service

14 maart 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

Beoordeeld met 5 van de 5 sterren

Easy to set up and so much cheaper than…

Easy to set up and so much cheaper than others very please with it

13 maart 2025
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Antwoord van Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward and were able to purchase a policy at a price you were satisfied with.

Beoordeeld met 5 van de 5 sterren

Looked after by Warranty Direct when needed

I am usually reluctant to review something that has simply been an online purchase with no experience of usung the product, like renewing an insurance policy without having experienced a claim. However my previous car did suffer a mechanical failure while on holiday around 3 years ago. The Warranty Direct team were very helpful and quickly had the issue resolved. That is why I chose their policy this time.

5 maart 2025
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Antwoord van Warranty Direct

Thank you for your positive review, it's good to hear that you were satisfied with the service you received while making a claim. Your feedback is highly appreciated by our team.

Beoordeeld met 5 van de 5 sterren

Professionalism, Etiquettes, very friendly

Meeting my expectation and satisfaction

28 februari 2025
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Antwoord van Warranty Direct

Thank you for your positive review. We are pleased to hear that your experience with our services was to the standard that you would expect.

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