Warwick CastleReviews 

We booked to stay overnight in the peacock suite, with 2 days at the castle. The room was beautiful with four poster bed and lovely authentic decorations. All the staff were wonderful, helpful, informative and pleasant. Special thanks would go to elli, for her professional, informative and pleasant nature. To Sebastian for his castle tour and the lovely guy, who just happened to be walking near us and jumped in on a joke about zogg and then went out of his way to be friendly and informative. The dungeons were a marvellous experience with the actors and actresses really bringing it to life, with excellent performances. Breakfast was nice and afternoon tea had plenty of cakes, with only the sandwiches letting it down.
Altogether a fantastic couple of days and we look forward to going back next year.

We decided to book an overnight stay in the tower suites we were in the Peacock Tower. Beautifully decorated a nice firm mattress beautiful views, stunning bathrooms and a beautiful four poster bed. From the moment we booked to the moment we left we had a perfect staycation. Our concierge Ellie was amazing. She was informative non-invasive and a true professional who made our stay a pleasure. We had the afternoon tea which was very pleasant. The only letdown was the sandwiches and a few too many cakes but I won’t mark them down on that because again the cakes were delicious. When it came to the time for the tour tour guide was a wonderful young man called Sebastian. His knowledge was astounding and his passion for his job made you feel enthusiastic a real treasure. Our breakfast in the state room was continental and a lovely assortment. The only letdown is there was no honey or jam for the croissants but again I can’t mark them down for that because the food was great. Now for the dungeons what can I say? The actors and actresses who bring to life? The dungeons were amazing and hats off to the naughty menacing Jester? Thank you to all of you for making our day so special.

Warwick castle is a lovely place to visit.. however there are s couple of things that didn't sit too well! The first and most importantly was the terrible rude girls working on the pizza hotdog stand. We'd taken our ten year old granddaughter there today as a treat before she returned to school tomorrow. It was around 3.00pm when she said she was hungry, we headed down to get a pizza for her, when my husband asked if they were still serving he was ignored by both girls working on the stand, he repeated the question and was rudely told by a girl with a long blonde ponytail "IM COUNTING" how very rude to speak to a customer like that !!! If she doesn't want the job, give it up to someone with hospitality skills and a personality to match. She's so lucky I wasn't there at the time, I'm not so tolerant as my husband. She needs training in manners, I'd personally sack her immediately!!! To add insult to injury, the prices are astronomical. We wont be returning. This needs addressing!!!

Absolutely disgusting not allowing water for a baby who needs special medicated milk.
Unable to give it out but people can walk around with water in a hot drink..
Baffling...

Paid 400 for one night, we stayed in room 350 whilst it was a clean room room it was nothing short of a premier inn with a shield on the wall. The food was absolutely terrible in the cafe / restaurant it’s £25.00 for an adult and the only food on offer was a poor carvery with only gammon and chicken legs on offer along with soggy stuffing and potatoes , leading in to sausage, beans and chips. We had a broken high chair, and we waited 15 minutes for someone to get us a cup for the refillable station. No ketchup for the kids had to ask someone to put it out. The breakfast was even worse, very poor quality food and no fresh juices (they did have hydration juice?! Is this a cheaper version to freshly squeezed orange / apple juice because it taste awful). We were then starving and found a hot dog stall by the glamping tents, after standing there for 15minutes with no acknowledgment from the one guy there who was clearly behind on some orders I walked off, very rude. Zog land is not fit for purpose this should be an under 5 park at most with a capacity of no more than 50 children. There needs to be a separate park for older children that can hold more. We also waited 20 minutes at the zog park to buy an ice cream. I seen a number of people struggle with accessibility on site. The only good part of the stay was watching the dragon slayer show, this was 10/10. Overall our trip cost around 600 for two adults and 1 under 2 and a 5 year old

Had the best day out at Warwick Castle.
Parking easy and nice walk or short bus ride up to castle.
All staff were helpful and cheerful.
The castle itself is amazing with all the different rooms showing it’s life through different eras - really well done.
Views from the top are stunning, as are the grounds.
Dungeon experience was fun and scary.
The best things I thought were the jousting and falconry/birds of prey. Absolutely brilliant. What struck me was how all the horses and birds were so happy and healthy and looked magnificent.
Would thoroughly recommend a visit.

Money making scheme at it's best! On top of the entrance fee it's £7 to park, £6 for 'jousting' which involves hitting a sword at a piece of metal post & £6 for archery. All these should be free! I wouldn't bother and go somewhere else!

We visited this weekend with hotel and stay cost £169.00 for two people hotel not on castle site but one from their website. Hotel was lovley. I was very suprised that you have to pay £7.00 to park your car and felt i was being ripped off. Also additional £8.00 to go in the dungeon. £4.00 for an ice cream. Not saying we haven't had a good trip but do feel they need to scrap the parking charges at least. The castle is impressive the bird show was amazing the jousting was good but overcrowded. Standing the whole show and having to get there well before show start to get a place where you can see is very exhausting.

Avoid hot dog stall at all costs 7.5 for stale bun horrible dried onions totally spoilt day yuk feel really sick

An exercise in price gouging aimed particularly at those with little kids, this is what happens when you allow one of our most prestigious historical sites be suborned to commercial greed. I get that these places have massive overheads, but you can turn a coin without ruining the experience. English Heritage and the NT - the two organisations that should be in charge of this - manage it well enough. That it fails utterly as a historical site needs no further mention, but even as a commercial exercise it beggars belief. Tired exhibits, tatty costumes and third-rate interactive experiences leave you feeling ripped off. I'm sure the add-on experiences - falconry, jousting etc - are
fine, but be prepared to dig deep. We came for the day and exhausted the whole thing in less than two hours. For a standard day visit for a family of four you will be knocking the biggest hole in £200. One additional point: scanning these reviews there are a number of complaints about the £6 car parking fee. Merlin have taken note. It's now £7. My advice? Take the family to a local NT/EH-run monument, then buy fish and chips and as much ice cream as you can eat on the way home. Way more fun.

Event on 19th July bands great
But paying an extra 140 pounds vip so my son would have a better view just so all general admission pile in very disappointing. He could hardly see with people pushing and shoving not controlled well . I emailed the day after and had an auto response to say within 3 days they will get back to me that was over two weeks ago. Very disappointed and surprised at warwick castle just to ignore these complaints and mine is not the only one

We booked a night in the ceasars tower and slept in the peacock suit. The service we received before arrival until we left was impeccable. The room was just amazing, very well decorated and clean. we are huge medieval fans, therefore a night in the castle was just perfect. We had special access to the castle in the evening, had a very good concierge service throughout, excellent breakfast in the library and a private tour around the castle, excellent afternoon tea in the conservatory. So the booking comes with a lot activities and the whole staff makes you feel very special. Everyone we spoke to was extremely friendly, which was definitely a honest friendliness. The 3 concierge girls were absolute stars and Andrew the history tour guide was so passionate about the castles history, which made the tour exciting and fun. The shows are great, the grounds offer amazing views. For everyone that thinks the prices are high, remember the money is going to all the incredible staff and the upkeep of this historic place. It's a perfect mix of entertainment and history. We would always come back again.

Visited for a concert the weekend of 21st July. Didn't post any timings for the day, we just had to guess on what had been happening on previous days. Contacted them via email and via X and didn't get any response. People were packed into the field with a shoehorn, no way i could have left my Autistic son to go and get some food or i'd never have found him again! Also tried to contact them since coming home about something and the autoreply says they'll be in touch within 3 days, 8 days later nothing. no thanks, not for me.

We bought an annual pass but then decided to change our minds. Warwick Castle denied that this is possible and claimed that the statutory right to cancel within 14 days is over ridden by it's terms and conditions (obviously it isn't). One has to assume that they are deliberately breaking the law as there is zero chance they aren't aware of this at a corporate level. Customer service has bad attitude and continually denies existence of 14 day cooling off period law.

Predjudice against those people who dont have 'smart' technology or pay only with cash. Shame on you.

Attended JLS concert on Friday here, very disappointed you couldn't bring your own food or soft drinks in, had to pay food van and bar prices which were way overpriced, shoud have been more reasonable providing how many people there were, wasn't happy to be honest, very unlikely I will be visiting again

Poor disabled parking and access, had to push wheelchair/rollator form Knights Lodge are to castle entrance (20 mins) overpriced food in Knights Lodge restaurant and poor quality (Racehorse pub opposite food excellent at half the price)

Staff excellent only too willing to help and very friendly, shows when available were excellent and very enjoyable

Only managed 3 hours due to poor weather and saw only Jousting and Falcons, then back to lodge as no rain cover
Nothing to do after 8pm with no bar or in door facilities, If Raining not worth visiting as no where to give shelter for number of customers

Would not recommend or return - very very expensive

What could be a pleasant experience utterly ruined by extortionate ticket price and food

We had a lovely time at Warwick Castle. They Castle is very impressive. The summer activities such as the jousting and bird display were brilliant and our children really enjoyed them. We didnt get to do archery as the times were the same as the jousting and bird display which was annoying. The one negative is one of guides doing a tour pushed us out of one of the rooms in the castle and was very rude. The playground was lovely. It was disappointing that you have to pay onto for dungeons and archery on top. We stayed in one of the Woodland Lodges on site. The lodge itself was lovely and very clean. We decided not to eat in the restaurant onside as the reviews are awful. It looked like there was wasn't much choice especially for children and was very very expensive.

Felt very commercialised. £7 to park in a field on top of the entry price. Cafes on site very expensive and poor quality food. £4 for a tea in a paper cup. In the house we were bullied into having our photo taken and then they tried to sell us it for £13. Signage and timings almost non-existent - left to figure it out for ourselves. Jousting show was free & the only bit worth visiting for. All shuts at 4pm, so makes a short, expensive day if you’re travelling from a distance. Pretty disappointed.