Warwick CastleReviews 

138
TrustScore 3 uit 5

3,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We had an amazing time our family aged from 14 to 57 years old. We attended a blue light event which had a few nice touches free parking, discount in Gift shops free games/face painting for children... Toon meer

Beoordeeld met 5 van de 5 sterren

The falconry was fantastic never seen one as skilled as that. The jousting was another brilliant show with the finale of the display riders was something else. Down side of visit was told to use app o... Toon meer

Beoordeeld met 1 van de 5 sterren

Paid 114 for 3 adult tickets for 1st November Haloween. Very disappointed. A couple of people on stilts and nothing else. Dungeon nothing more than daytime booking. 3 portions of nuggets and chips and... Toon meer

Beoordeeld met 2 van de 5 sterren

Whilst the Castle and history is attractive the type of language used by attraction staff is not acceptable especially in the dungeon experience in front of children. The cafe beneath the castle was u... Toon meer

Bedrijfsgegevens

  1. Amusementscentrum
  2. Impresario
  3. Evenementenmanagementbedrijf
  4. Evenementenbureau

Informatie afkomstig van verschillende externe bronnen

Experience one thousand years of jaw-dropping history; great battles, ancient myths, spellbinding tales, pampered princesses, heroic knights and the dark Castle Dungeon.


Contactgegevens

3,0

Gemiddeld

TrustScore 3 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,0

Alle reviews

(138)

19 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Needs more information on times ofshows

The falconry was fantastic never seen one as skilled as that. The jousting was another brilliant show with the finale of the display riders was something else. Down side of visit was told to use app on phone for information about shows but no Wi-Fi on site. No times being published anywhere of times of shows once you are inside the grounds, the leaflet given at entrance tells what’s on but no times. Intresting visit but need more information to help enjoy all that is offered.

18 juli 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

All this place needs now is a…

All this place needs now is a rollercoaster. Warwick castle is a major part of English history, the king maker experience wasn't good enough or big enough . Having paid over £60 entrance for two adults and £6 parking then was going to be charged £10 each to go look round the dungeons, total rip off, it's ok for kids but if you're interested in English history it's the Merlin entertainment version

17 juli 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Welcome to rip-off Castle

The Castle entrance fees used to be structured, with child and concessions tickets cheaper. Now all over 3 are charged each over £30. Taking my wife and my son's family cost around £200 AND they charged another £12 for parking 2 cars, and mote to enter the dungeons and the Priness's tower. The bird display was great and food not too expensive, but no trebuchet and no jousting. And it shut at 4.00 pm, so we didn't get to see everything that was open. It has become a rip-off moneymaking machine and not worth it. Poor value for money.

25 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Admission for 2 adults 78 Pounds + 6…

Admission for 2 adults 78 Pounds + 6 pounds parking.
Not worth it at all as it is just castle. A very money making business.
Was here from the Netherlands to visit but worse ever seen in the UK for that money

18 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent fun filled day great for…

Excellent fun filled day great for children of all ages. plenty of food choices, friendly and helpful staff, some things maybe a bit pricey, although overall lots to see and do. Definitely a great day oit

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Experience

The castle was an amazing experience, so interactive for the children. It is really well laid out and so much to see and do we struggled it do it in one day.
All the staff were really friendly, helpful and engaged brilliantly with all of the family. A real credit to the company and obviously enjoy their jobs.

13 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A Rip Off!

We arrived at the Castle car park shortly after 2.30pm. By the time we had parked, walked along a lengthy path, paid for our expensive £6 car parking ticket at a payment booth and then finally reached the ticket office, where we queued for tickets, it was gone 3pm. Unfortunately, we were told that the Castle closed at 4pm and the cost of the tickets would be £48 (£24 each). We weren’t prepared to pay such an extortionate amount for under one hour’s time in the Castle. We were told we could not get a refund of our car park fee of £6. We are not happy at all! A warning to others - don’t pay for parking until you leave. The cost of a day ticket would have been £26 each, an extortionate £52 for both of us, plus £6 to park. We are retired and on fixed incomes, and the cost of tickets and car parking is, in our view, excessive. We are very upset that we could not get our car park fee refunded and we will not be visiting Warwick Castle ever again.

22 februari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not “ a great day out for all” but a bad day out for evryonr

Your claim to be ‘great day out for all the family” is a complete joke and totally untrue. My 3 adult children, husband and 4 year old granddaughter all paid full price for a day’s admission ticket . I have walking difficulties and normally I am able to get a carer’s ticket for at a discount or for free as I walk with a stick and need support especially with stairs and steps. Having booked in advance as advised on your website, I read the accessibility guide which stated I would have to prove I claimed disability benefit ( which I don’t) and go through a very laborious process to obtain any discount whatsoever. I now find out I could have got some discount by buying a ticket on the day just by presenting a blue badge but could not do this online. Very many people do jot claim DDA but do have a blue badge so your online booking form must explain this. Your policy is discriminatory and shows your attitude of not trusting your disabled customers as they have to be seen in person to prove they have a mobility issue. There was supposed to be a lift allowing access to the Great Hall but it was out of order (and there was no prior warning of this at the entrance and I did expect to have at least have access to that room without having to negotiate steps . I realise other areas would be inaccessible but I was aware of this heforehand. After enduring a tour of the inside of the castle and a trip up a tower and on the ramparts my Grandaughtrr who had paid the full price and. 2 year old grandson were looking forward to playing on the Zog playground and were very disappointed for it to be closed due to ice. When I can understand you had no control over this it ought to have been advised on the website at least told to usas we were entering the castle. Three of our party traveled from London and one is a teacher and all of us wished we had gone to Windsor. Castle or even better the English Heritage venue of Kenilworth Castle both of which have better access arrangements and attractions for children. I think Warwick Castle has become a theme park and it has not been an improvement. Before this happened I have visited the castle a few times before but several years ago but at a total cost of £168 for my family on this occasion, I will certainly advise my many friends with grandchildren not to visit you and my daughter who works as a primary school teacher in the Midlands will certainly inform her colleagues of her poor experience . I run a support group for disabled people and will do the same.You must be.aware that ‘castles’ are a theme on the primary curriculum and you need to do so much better if you wish to attract school visits, visits by families with children or disabled visitors. Your communication methods with customers are appalling and unworthy of an industry such as yours.How disappointing and what a waste of money and my family”s time,

22 januari 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgustingly over priced

Disgustingly over priced! You will have to remortgage your house for a day trip here! £37 per person entry fee, £10 parking fee and then once your inside you have to pay extra for everything else - for £37 entrance fee and £10 parking everything else inside the castle should be included but nope! You have to pay extra for the 5 minute archery attraction where you get to shoot one arrow, you have to pay extra to go in the dungeon then it’s £20 for 3 photos they take of you before entering the dungeon, you have to pay extra to go in the witches tower, a slice of pizza is £8.. the list goes on. surprised they don’t charge you to use the toilets!! Which by the way are DISGUSTING! it’s honestly just the biggest rip off ever. I understand they need money to maintain the castle but that’s just taking advantage of people with their obscene prices.

16 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Castle After Dark Halloween Event

Disappointing from start to finish, expensive and queues were so big we didn’t even bother to do the last experience as the first 2 we’re so boring and we had queued for so long.

There are basically 3 experiences The Hunted which we queued for and took 40 mins, didn’t jump or scream once utterly boring, the Haunted Hallows which was equally as disappointing, and The Crest for which the queue was so long we didn’t even bother. I had also paid extra to do the Dungeons and these were the only good part of the evening. I would avoid this event at all cost as totally boring and you spend 80% of your night queuing for experiences that are completely rubbish. The only scary part to this event for me was the price I paid and the money I lost.

22 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Would be zero stars but it wont let me

Would be zero stars but it wont let me! We stayed the night in one of their freezing cold tents, they put us next to a foot path so had loads of noise! The food was pretty poor, there are no places for smokers and the staff are quite rude! I feel ripped off and wont go there again!

26 augustus 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Dragon Slayer event good but…

Dragon Slayer event should have been fantastic and 2nd half definitely was. BUT seating is flat and stage not high enough, only on 22nd row but couldn’t see anything on the stage. Spent first half looking at back of man’s head and a mob that a women held in air filming whole thing. For 2nd half sat on a bench at the side and could see everything. Should just have bought cheapest tickets rather than £32 tickets.

22 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dirty & Bad customer service

We rented a room at Knight’s village. It was dusty and had many spiderwebs all over the place.
The problem was that I found about 5 spiders when we arrived, two of them quite big. I went to the reception I asked for a hoover or spray (any kind of help) they didn’t have anything to help me. They said someone will come and have a look but no one came. I was with my little girl so I decided to leave but my money was not refunded, not even an apology for the inconvenience…

10 augustus 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

we attened warwick castle we have been…

we attened warwick castle we have been numerous times. we enjoy the knights and the falcons immensley and we decided to go to the consevertory for some food. i am disabled so stairs pose a problem. we wer given a table and menus. we were disapointed by the limed choice of food available to us neither the choice of sandwichs or mains spoilt our trip and we had to find a vender outside who served a good choice of food but we found it diffucult to find some where to sit to eat it .and we were disappointed by this situation. normanly we would take a packed lunch and i think this will be the choice in future

29 juli 2022
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

No CASH

Nice place , friendly staff , good shows but expensive for gifts and when you have young children they always want something , and you cannot use cash. So grandparents give kids money for treats but they cannot use the cash and not all families have money in their banks to pay on their cards . Some families save a long time for treats for their kids but the castle want more and take as much as they can , shame ☹️

25 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This was going to be a great night…

This was going to be a great night after waiting so long plus a year of personal things. They sent tickets eventually in the wrong names! I can't stand for 2 hrs so why not do a picnic style .we did not go but fighting to get money back we lied to. I have say I'm glad looking at reviews. I'm ill no way would I have coped and I can't believe they took food off you . I hope mr buble gets to know from his management team and 1 hour for 200 no !!!

20 juli 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Went to a music event here

Went to a music event here, Michael Bublé and it was horrendous. Terrible organisation, sound quality a joke, lack of food and drink stations so people were having to queue into the crowd. When a written complaint was made the response was basically it was the fault of those who attended who were standing in the 'wrong place' apparently......sorry didn't realise standing in with the other thousands of people surrounding me on the area obviously meant for the concert was the 'wrong place' I'll go take a seat in the castle next time!!! Shambles

17 juli 2022
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer