Watchguy Reviews 

I sent my Poljot Sturmanskie 31659 to Christian for a service as no other watchmaker in the UK(that I could find) would touch it. Christian did not sell me a complete service even tough I was willing to pay it, he just adjusted and lubricated some of the watch as that is what was needed. Excellent watchmaker, great communication, the job tracker on his website is an awesome feature. I hope to deal with him again! He is booked ahead for weeks, that on its own has to say something.

I have had a number of watches serviced by Christian all at a very reasonable price and with first class service.
I thoroughly recommend him.

Watchguy probably doesn't need my review as the only downside I found is that he receives so many requests it's hard to get your watch to the top of his list. As his website says, if you log your watch on the waiting list and they haven't been able to accept it within 4 weeks, you get an email saying this and need to rebook the watch. I had to do this a couple of times, but when the watch was accepted and I sent it in, they turned it round very quickly and so far, a month later, it works perfectly. I emailed Watchguy before logging my watch, to check they could handle it, and at a few stages during the process and post the service and always, without fail, had a speedy, courteous and helpful response from either Christian or his colleague Johannes. My watch is nothing special itself (not a Rolex or anything like that) but rather old, >40 years and with high sentimental value. It was hard to find anyone who would service it properly but Watchguy did a great job and I would recommend them without hesitation

I had a very rude response from Christian when inquiring about a service. If they take the same lack of care servicing watches as they do dealing with customers, I had a lucky escape.