WebCartridge Reviews 

DON'T BOTHER
I eventually got my ink (ordered 26.01.21 arrived 24.02.21), but its overpriced compared to Tesco. I wish I'd have looked there first. 5-7 working days is what was quoted for delivery, 7 emails later and asked to cancel order, Brexit excuses or ignored. Terrible customer service. My ink arrived 7 days after i asked to cancel and got a reply the day after it arrived.

Further to my previous review I have raised, with my credit card supplier, a dispute regards the payment given I have not received the goods.
They have, as a temporary measure, refunded the money and forwarded the dispute to Web Cartridge who have 45 days to either refund my money or challenge my claim.
We should not just sit back and watch this level of service go unchallenged.

after ordering cartridges on the 1st feb told they would be delivered by the 8th feb tried to contact web cartridge unable to still not arrived on the 23rd feb is this a scam do not buy from this company

After waiting a month for my ink cartridge, and after emailing a few times for an update, I finally received an email to say there had been a mistake at their end and offered a refund. I confirmed I wanted a refund and 3 weeks later I still haven't received it, and had no reply to any of my emails.

Terrible service and still none the wiser what is happening!

I assumed when I ordered from this company that they were in the UK when in fact they are Spanish. I was a bit concerned about delivery times and emailed them about this. I had a prompt reply and actually received the ink the following day. Delivery had taken just under two weeks. All in all I have no problem with this company.

Update on my previous review. The cartridges I ordered for delivery by the 12th have arrived on the 20th. They are exactly what I ordered. So from my experience, don't believe the delivery times if ordering in the UK, but I got exactly what I ordered in the end, just over a week late which is actually not back coming from Spain!

Ordered my cartridge on 8.2.21.
Had an update sent to me to say it had been shipped and today it arrived 20.2.21.
Well packaged.Took a little longer than I thought but overall very good.

I’m so disappointed with this company! I try to get one black and one color cartridge from couple of months. I’m still waiting for my order. First time they make a mistake with the color,but I write to them couple of times and every time I waiting for answer up to week. Safe your time and patience and don’t ordered from them. That is mine advance.

DO NOT! REPEAT! DO NOT PURCHASE FROM THIS COMPANY! I purchased an ink cartridge for my printer on the 27th January, and I have still not received my order 3 and a half weeks later! The website promised next day delivery, but then you get fobbed off saying it's been delivered, it's on the way, it's out for delivery, we're having problem with our warehouse stock! Every excuse under the sun! Still no cartridge! And refusing to give me a refund! Avoid them like covid!

NEVER Purchase from this company. Ordered on Jan 27th and still not received. They never respond to emails and eventually when they do they make multiple different claims as to the delay. Looking at the reviews now I would be very surprised if this company have actually ever delivered any ink. I think the only possibility of the refund will be via credit card company charge back

should of read reviews, i am a fool. cartridges not compatible, awful customer services, impossible instructions to follow, kept asking for more and more pics, please do not buy, and if you are going to buy cheap buy from a uk source on credit card, no refunds as i opened it, but i had too, to see if it worked. robbed

I wish I had seen these reviews before purchasing from them! I've had the same experience, the estimated delivery was within 4 days but 3 weeks on I have not received it. I have emailed the company and was told it had been sent and would be delivered in 3 to 4 days, but nothing received. I've had to report to Paypal. Would not shop with them again.

I ordered cartridges for my daughter. It gave the impression being .co.uk of being from the UK. Eventually after absolutely ages my cartridges have been delivered from Spain via Glasgow I believe! I had to buy from Rymans in the interim which in the end cost me a fraction of what I paid this lot and they were delivered next day. I now don’t need these ones but they have the temerity to ask for photos etc before they’ll accept a return which I won’t do. I’d avoid.

Due to so many bad reviews I would post total opposite.
Since my order I have had several mails and have been able to track my order.This company have acted professionally with me and communication with Macarena and Irene most positive.
I believe brexit and weather have given them issues but at least they honour their commitment.
They were the only company that could supply me with HP cartridge 305 which is in short supply at good price. There are rediculous prices shown on ebay with profiteering.
Well done Web Cartridge.

Ordered on 27th Han on next day delivery. Here I am on Feb 16th and still no ink, no one answers the phone and emails go unanswered. Raised a dispute with my bank to force a refund. Stay well clear. Website is deceptive and it alludes to a UK company. Customer Service is non existent.

If I could give 0 stars I would. Ordered Cartridges from a UK based website, claiming to have UK stock and next day delivery. I paid for next day delivery and here I am 11 days later. The tracking supplied was that of a french courier, however they did not show anything other than an error.

The excuses for the delay include "brexit bureaucracy", "heavy snow in scotland" (despite the roads being cleared, I checked all the live feed traffic cam sites between glasgow and here) and finally now a labelling error, that is the sole cause apparently.

People claim to have now received. Even if i do, my review will remain the same.

I asked for a refund on the next day delivery I paid for..... they refused. said the only refund they offer is if i return the whole item to spain.

I'm contacting my Bank this afternoon to report Fraud.

Do not buy from This website. I ordered ink on 4 feb for next day delivery. It arrived today on 16 feb. When you login to track your order it takes you to an Italian and french site. Terrible customer service.

This is not a UK company and therefore the delivery times are not relevant if you are a UK customer. They are using the .co.uk website address to trick people into thinking that the goods are in the UK (but they are in Spain).

They were very prompt in replying to my e-mail to them asking where my order was, and it sounds like they are looking to establish themselves with a UK warehouse, but right now, don't believe the website.

Ordered two hp cartridges on 4/2 which was confirmed and then despatch confirmed. No delivery received after a week, so sent email asking for confirmation. By return had email from Macarena explaining situation since Brexit etc and that delivery would be shortly. It arrived today very well packaged, so am happy with order. You just need to be patient.

I feel the same as the majority I ordered on the 29th January apparently paid for and dispatched, still nothing. No proper reply to the emails, all stock answers. Rubbish!!!! Any chance of a refund?? Or take it on the chin?? Do Not Use this company