WebCartridge Reviews 

I am really beginning to wonder about this lot: are they actually crooks? I ordered an HP black ink cartridge from them back on 27 January. Still waiting. The excuses I have been given so far are (a) the delay is due to Brexit difficulties; (b) they have had trouble with the labelling… How come other suppliers manage to get my orders to me despite having the same challenges? The "customer support" emails I have received are addressed to "Dear customer", not to me personally, which suggests that they are just an automatic response they trot out with the latest excuse. The emails apparently come from someone called "Macarena" – does this person actually exist? My printer was out of use without cartridges so I couldn't wait any longer and ordered the cartridges I needed from another supplier; they arrived within a week. People, if you want to preserve your peace of mind, DON'T USE WEBCARTRIDGE! I am wondering whether I can report them to Trading Standards.

I ordered an ink cartridge on the 27th January and still not received it, I only got a response once I had contacted Paypal, they said it is coming from Spain and mine was miss labled, so not arrived as yet.
Will NEVER use this company again. Shocking customer service

Ordered 10 days ago and still no goods. Tried phoning and number not available at moment. Conformation email said they will send another email when dispatched, still not got one...NEEDLESS TO SAY I WILL NOT BE USING THEM AGAIN!

Do not use this company if you are in the UK. Even though the website suggests that they hold stock in the UK, they do not. Their stock is held in Europe and they are having problems importing into the UK. It is now 10 days since I ordered a next day delivery cartridge, which they are still advertising as next day delivery on their web site !! There is no sign of the delivery and no track and trace information has been provide

I don't know why this company has such bad reviews, I will admit I was worried because I got a confirmation email saying I'll get my order "in (blank) days" a blank where the number should be, and the tracking site they put me through to wouldn't even let me enter the number they gave me. But after a few days I rang them up, spoke to a nice lady, she gave me a Hermes tracking number and everything was on track, it was already in Scotland by that point, one day later it's delivered to me, exactly what I wanted (black HP 106A laser toner) and it took a week to arrive from their warehouse in Spain. My only complaint is that by reading the reviews on here I was sure I'd been conned (people must be really impatient then get their order and forget to change the review) so I ordered toner from Argos after, so now I have 2 lots of toner. Ironically I was duped by trust pilot lol.

DO NOT USE THIS COMPANY. It is an unrelible company. I made a purchase which said next day delivery. After 10 days, I am still waiting. There is no communication, they don't answer the phone or reply to emails. Terrible experience.

Despite deliver being promised that week my cartridges arrived 3 months late.

No communication despite my repressed emails.

May be the delivery drivers fault but my parcel looks like it was kicked here.

Boxes smashed to bits luckily cartridges seem to be okay.

All in all pretty rubbish!

DO NOT USE THIS COMPANY. I paid £13 for next day delivery, this was 5 days ago and I still haven't received the items. You can't speak to anyone by phone as you get cutoff and they do not respond to emails.

AVOID!!!!

Why is a company based in Spain using a .co.uk web address, just another company conning people with cheap prices, but crap goods.
Should have known better at my age.

Update: After several emails where they said they would investigate they have stoppped replying to my queries. Customer service is non-existent DO NOT USE!!

Ordered original HP cartridges which arrived but the cyan was faulty. After several weeks I am still waiting for either a replacement or a refund and espite numerous emails I cannot get a fast response from Webcartridge. I will never use this company again.

Is this company real? Or Fake.
I have placed order and today is the 9th day and still waiting. Their reply seems to be automated. Please everyone DO Not be Con. I have wasted my time, money and not mentioning very frustrated. Never use them.

Photo conductor unit leaves marks on the page. Answered once asking for more information, and I sent it within 5 minutes. Now no response after 3 emails chasing them. Terrible company...

Missing delivery, no response from them. Parcel is apparently shipping from SPAIN?!?! Wont be using them in future.

Cartridge did not work in the printer. Spoke to a very rude customer service agent by the name of Kseniia who would not issue a refund and instead suggested I buy more from them so they were all the same. Have reported them for false advertisement as the product received was nothing at all like the product in the picture online. When asked why this was, they simply said they picture is there as reference’ however nowhere in the description does it state this.

If I could this company would not even get one star.
Poor sub standard products that are not recognised by my printer.
Poor customer service who will not give a straight answer, any response they give is to deflect to their policies that are not evident at time of purchase.
Refusal to refund despite contacting them to complain of product within their own specified timescale.
Avoid this company at all costs

I purchased ink that would not work in my printer. They refuse to refund and their customer services is nothing short of shocking. Poor products and even worse customer services. Still arguing for a refund over a month later. I will not give in. Avoid this company. You get what you pay for, buy the proper ink.

My ink cartridge came but it wont be accepted by my photosmart. I have emailed the company lets see what they say.

Fake items being sold as genuine HP products!!
STAY AWAY!!
AVOID!!!