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Beoordeeld met 1 van de 5 sterren

Do not use this company, additional charges taken from bank after goods ordered- should have read other reviews first before ordering!!! Would be ‘0’ star review if possible!!

Beoordeeld met 1 van de 5 sterren

I should have read these reviews before ordering from this company. Very poor customer service. I placed an order nearly 4 weeks ago and have not received my items (after stating delivery would be... Toon meer

Beoordeeld met 1 van de 5 sterren

If I could post zero I would, placed an order for 2 hoses, before reading reviews, my first mistake !!.Call advisor Indian , he kept asking me for a code, no code shown on advert in Daily Mail, three... Toon meer

Beoordeeld met 4 van de 5 sterren

Unlike several other customers, I am satisfied with the supply of three column fruit trees by this company. They looked a bit sad on arrival, but having potted them in good compost in large pots they... Toon meer

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TrustScore 1.5 uit 5

189 reviews

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(189)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Absolutely rubbish

Absolutely rubbish, the pictures on their website showing patio fruit trees laden with fruit, this is false advertising, no way on earth would you get fruit like this from these trees, your lucky if you get any at all, needs reporting to asa.

22 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

No complaints from me

If I had read the reviews I wouldn't have ordered from this company, however I did order 3 fruit trees and I have to say the service and the goods were very good.

11 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wellform direct

I ordered the biomedical bracelet from wellform direct on the 4th of March I haven't received it I phoned customer services and they had the audacity to say they could not find my order even with my postcode they took the money out of my account for (£29-98) and no order all I want is my money back so shoppers beware avoid the company at all costs

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ignoring The Sale of Goods Act…

Wish I had read these reviews before ordering! Bought some fruit trees from them!! Website has them as growing up to 2m. When they arrived looked at the EU Plant Passport tags and it says that the plants can grow up to 4m. The plants were for a small garden so not suitable! They ignored my reference to consumer protection law and insisted on their return, I would then be responsible for there postal costs and mine for the return, that is more than half the cost of the product, and no with no acceptance of my points of law there would be no guarantee of monies being refunded!

7 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ITEM ORDERED WAS OUT OF STOCK

I ordered from a mailing magazine (paid by credit card).
Once ordered I received a very inadequate invoice that told me how much I had paid and the product ordered. After a few days I emailed to find out a delivery address and was told the product was out of stock and would not be back in for nearly 2 months. I have given 1 star because they did respond immediately and I did get my refund straight away.

8 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Order came after a long time.paid £4.99

Order came after a long time.paid £4.99 delivery Product which was for Arthritis Gloves.The Product was a very poor quality for the price of £14.99 would not last more than a Two Weeks
Have Returned Product for £1.95 First Class so they are Ripping People off with Postage.Bet it will take a longtime getting refund
They Advertise in the Mail regularly
Please avoid this Company
This is the first review I have done but the Product is Rubbish

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Complete Rogues take your money then…

Complete Rogues take your money then pass your bank details on other companies
They took £1:99 out of my account and thought I would not notice but luckily I did others who did not notice have had £89 to £100 taken out following the £1:99
Payment always check your bank withdraws every day use Pay Pall or Amazon and you will be all right
Never put your card details on the internet lesson learned

30 september 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give zero I would!

If I could give zero I would!
Ordered support socks for my 84year old mother.
Said they were despatched.
It's now a month and numerous unanswered emails .
Frustrating scam of a company..avoid avoid........

23 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Industrial scale nuisance direct marketing

Moved to a new address and received mailings unsolicited from this company. All rubbish stuff for the elderly or infirm. I'm guessing they duped the previous occupant now deceased into buying something and then sent out brochures ever since. Have repeatedly told them to stop to no effect. They have a number of different trading names, Easylife, Wellform etc. Some of the directors are listed on a huge number of other direct marketing businesses at this address. It seems to be an industrial scale direct marketing business preying on the elderly and infirm.

16 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

When I saw the address

When I saw the address, I immediately decided not to order. No matter what trading name is used for DRMG House, Cremers Road, Sittingbourne they appear to be useless.

14 augustus 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Atrocious Company

WellForm: Easylife
I am absolutely distraught!
After making a simple telephone order, I have been charged £89:99 subscription charge. As I am a pensioner and on a small budget, I would never knowingly agree to subscribe to this company. The nation is suffering with increasing costs of living, so how can this company heardheartedly, subject £89:99 subscription fee onto a pensioner and have no conscience? Please be WARNED and
ALERT!! I wish I saw the overwhelming star rated “1”
Reports in TRUSTPILOT.

9 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

What a pleasure it was to speak to a customer service agent without having to press button 1 ,2,3,4…

What a pleasure it was to speak to a customer service agent (Rhona) who answered the phone fast was very polite and dealt with my slight problem straight away,
I have been using ProstaPhytol serum for quite sometime which really does work. I was sent out my order in tablet form by mistake. I was told to send the order back and would be replaced with the serum.which in a matter of days it was and my postage several days later. Thankyou Wellform customer service.

13 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I regret ordering from this company

I regret ordering from this company, and would advise others not to.
Having ordered an item Size Medium, I received an order acknowledgment for size Medium but when the product eventually arrived it was Size Large and therefore of no use to me. Raising this simple error with Wellform Customer Services I was told that the order was indeed for Size Large, and that must return the goods and if the error was theirs, they would process either an exchange or a refund, and I may be able to claim the return costs. They refused to forward what I had actually ordered until they received the incorrect item back, when they would investigate my claim.
If it was possible to give zero stars, I would do so.
Unfortunately I do not trust them to give me any satisfaction at all.

10 juni 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Rubbish company

Rubbish company, I ordered insoles which never arrived, company is impossible to contact their customer complaints page just freezes when I try to send. Complete con artists and should be avoided at all costs!

2 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have been conned out of £17.99

I have been conned out of £17.99. I ordered vital socks and twice they said they posted them. Then they said they would send me a claim form, once again I have not received it even though they said they had sent it twice.
DO NOT BUY FROM THEM

15 februari 2023
Review zonder uitnodiging

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