Wescot Credit Services Ltd Reviews 

I spoke with Lewis yesterday and he was so helpful. Great customer service. I have exactly what I need in terms of managing my finances going forward. Wescot could do what StepChange couldn’t! Brilliant experience. Thank you.

I've just spoken to a gentleman called Callum from customer services, I have to say he's a great asset to this business. I really struggled making the phone call, my anxiety has very tight limitations. I was half expecting to be traumatised by the end. I can honestly say the call went nothing like I expected. I was listened to and all my health issues were taken seriously and handled with such empathy.
If anyone else out there is really struggling to pick up your phone to make the call, I hope this will put you at ease that they aren't monsters trying to make you feel worse.

Am in agreement with all the 1 star reviews.
I HAVE NO DEBT to be collected and yet I am harassed with texts and phonecalls (I don’t pick up, so I have voicemails from
a robot asking me to call them back).
The texts keep referring to a letter I’ve been sent but THERE HAS BEEN NO LETTER.!
I then started to worry that someone has cloned or hacked an account and taken a loan out in my name but I have checked my credit records and there is nothing saying I’ve defaulted on any payments on anything.

I feel reassured by the other reviews on here that I am not alone with this experience and will continue to ignore them.
I’d advise anyone wishing to use their service for debt collection to avoid them like the plague.

Completely shocking been told by PayPal that they have sold on my debt when they have no record of it!! Spent 5hours on Wednesday and the previous Friday dealing with them!! As they are a bunch of crooks I would contact step change to deal with them!!

I have to say,my own experience has been very positive. Got myself into bother defaultung on a credit card debt. Was fretting constantly. As soon as Westcott got involved, the stress fell away, I was honest and upfront with them, blaming nobody but myself. They were professional and polite from the off and continue to be so. If I ran a business and was owed, I'd choose Westcott to assist me. Just my 2 cents worth...

I'm getting calls for someone Simpson daily from these muppets . I've told them time and time again but don't listen

Corrupt scum bags all on commission .they buy debts from banks that have been cleared definitely selfish hartless thieves

All these debt companies buy your debt purely for profit they pay 10% for the debt but charge you 100% and send threatening letters with frightening words that say they are coming for your TV.
They should be helping poorer and with health problems and not hounding them.
Why can't they just ask you to pay what they paid 10%, if they can buy your debt why can't we by our own debt for 10%.
Answer the letters sooner please and accept those offers

This was from the email I just wrote to Wescot.....
Dear Wescot,

I just wanted to say how very thankful and grateful I am for how this debt was dealt with by your excellent team and now that it is finally cleared and the account closed I will never ever have a credit card again in my life. Simply because I cannot be trusted with a credit card!!

So thank you very much for your superior service and for helping me to finally clear this debt off my list of debts.

I'm being generous with a 2..

Received a threatening letter about debt recovery action. Called them up to find out what was going on and it turns out they were chasing the wrong person. Brilliant.

Said it "shouldn't" show up on my credit report.

Fools.

Gave them the generous 2 as they sorted it out quickly.

wescot credit services should be closed down for fraud, i was doing a investigation on my account and i found out that wescot was pretending to work on behalf of halifax bank where in fact they should have been acting on behalf of cabot financial. looks like these debt purchasing companies wants you to believe that your debt has not been sold to them and wants you to believe the account still belongs to the original creditor, this is the only way they can get you to hand over your hard earned cash and get you to pay. you would honestly think the money was going to the original creditor and not the debt purchaser. i had loads of threatening and red letters from them. i hope the owners of wescot go to jail and rot till they die.

Worst way of collecting money ever. Started getting recorded messages to my Voicemail everyday for a week from Wescot. Just comes across as a scam then today received a letter for full payment or else!!
This debt has arisen because someone hacked my PayPal account to buy computer games, luckily I stopped the payment going out of my bank account and canceled my direct debit to PayPal. Next a refund from PayPal turns up in my bank account!!!
I have no problem with returning this money (its not mine!) but straight away PayPal have I assume sold this to Wescot who are now bombarding me with phone calls and prosecution letters.
I will try to sort this out with PayPal as Wescot just come across as a scam and if you check on the internet they are not held in high esteem.

Really helpful team, always nice on the phone and never had an issue.

Thank you Chelsea for helping me out, hope management see this!

Definitely a scam. Two letters were delivered to my property, addressed to a person who I have never heard of and definitely hasn't lived here for at least 20 years - because only I have! The letters claim this person has an unsettled PayPal debt. In case of fraud, I just checked my own PayPal and eBay accounts and there is nothing wrong, and I have had no messages from either company. I will now look for appropriate bodies to report Wescot to - the police / Action Fraud, or the ombudsman, etc.

This is a scam company and should know better. They are chasing me for money I don't even owe.

Another company chasing statued barred debts. Any debts after 6 years is classed as statued barred so don't pay anything. As long as you haven't made any payments within the 6 year period they can't do anything and make u pay. End of seek legal advise. This company is shocking and should be shut down as there unlawful.

THEY KEEP SPAM CALLING IM ONLY 13 LIKE WT THE F I DONT OWE anything I JUST ABOUT KNOW HOW TO WIPE MY ASS dumb COMPANY TF they scared me out at first but reafing these review makes me comfortable

Hounded me for a debit i did not even owe. I even had proof and the still hounded me.

They are evil and not be strike off from a company and I had to threaten them with police action under a harassment charge,

We were contacted by this company claiming that we owed money for an energy bill that had been run up in August 2020 on a property we hadn't lived in since 2010. In fact there had been two other residents at the property after we sold it. This was explained to them and they duly made enquiries (that took weeks to complete) and the person actually responsible for the debt was identified.

I have two problems with the way the situation was dealt with. The first is that they obviously had not done their homework and were making false accusations. The second problem is that they did not have the decency to apologise even when they knew they had made a mistake. The operative from Wescot actually said that as they had *identified" the person who owed the money WE were "no longer liable" for the debt. Not for one second was it acknowledged that we were NEVER liable for this debt EVER.

Eon, the energy company involved, should never have passed false information to this company either. It is a disgraceful way to run a business.

They are useless and don't listen to complaints or anything you have to say and the staff need to go on a training course