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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Purchased the Weyron grand Opera and it was a superb demonstration by daniel-the chair is out of this world and the technology far surpasses what we have been used to 5 years ago. It is very simple to... Toon meer

Beoordeeld met 5 van de 5 sterren

I attended the showroom today and got shown around by Sarra lovely young lady , I would recommend anyone who want to but any of their product make sure you attend and try out .. Thank you again..

Beoordeeld met 5 van de 5 sterren

We went to Weyron's East London showroom to test Weyron's massage chairs. Sarra took us through their range of chairs and we tested all but their top end model. The whole experience was very impressiv... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic chairs and fantastic service throughout. The 8d ai model we purchased really does everything and is very relaxing, so much so our family and friends are always in it when they visit. It is... Toon meer

Bedrijfsgegevens

  1. Massagebenodigdheden winkel
  2. ook in
  3. Meubelfabrikant
  4. Meubelwinkel
  5. Slaapkamermeubilair winkel

Geschreven door het bedrijf

Regular sessions in a Weyron massage chair can help you regain your self confidence and balance...We promise that our massage chair will make you feel like new in short 15 minutes. Buy massage chairs directly from our online store or in our UK showroom


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

87 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,7

Alle reviews

(87)

35 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I enjoyed my experience testing…

I enjoyed my experience testing different massage chairs. Daniel was professional, friendly and attentive to my needs. I have chosen Grand Royal massage chair because of it medical and therapeutic benefits. I would highly recommend Weyron massage chairs.

11 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lorena gave me excellent service

Lorena gave me excellent service, she let me try all the chairs and helped me narrow down a chair that best suits my needs. I will definitely be back to purchase.

29 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service from start to…

Great customer service from start to finish. We visited the showroom yesterday with my partner, and Sara took the time to show us all the massage chairs in detail. She clearly explained how each one works, the differences between models, and helped us understand which options would suit our needs best.

She was knowledgeable, patient, and never pushy, which we really appreciated. We felt comfortable asking questions and trying everything properly. Overall, a very professional and helpful experience. Highly recommended.

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and chair

First off I'm not Ai.Im really happy with the chair I purchased the Weyron Cocoon massage chair and the quick, efficient shipping. Everything was in great condition on arrival and installation by the Weyron engineers was first class. I was also impressed with communication emails I received making sure everything was to my satisfaction from explaining all the different functions to helping me specify the chair. Im 6 weeks in now using the chair and seeing great improvement's in my mobility, sleep and generally overall feeling fantastic. I would highly recommend the guys and chairs at Weyron.

Thanks again
Lee

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Total scam - returns not accepted

Update: instead of taking responsibility for their poor service, the company is trying to get my review down, claiming it’s coming from a bot. It is not - it is a genuine review which reflects 100% our experience.

This also makes me think that they must have been taking down other unflattering reviews, and only keeping the 5-star ones (which may not be real reviews at all).

—

This company is a total scam. The pictures on the website do not reflect the reality - the colors are edited. They charge £200 for returns, and there is a catch - once you see a model in a shop, regardless of the color, they absolutely refuse returns. How I wish I never had to deal with these people. Please take all necessary precautions.

7 februari 2026
Review zonder uitnodiging
Logo Weyron

Antwoord van Weyron

We do believe that you are a competitor using a fake name. This review is FAKE.

WEYRON always provide 100% refund for all returns, providing the product is in reasonable condition.

We contacted the reviewer via Trustpilot to request order details, but no information was provided, so we are unable to verify this as a genuine customer case.

Our returns policy is clearly published and complies with UK consumer law. We do not refuse valid returns that meet the stated conditions.

We remain available to resolve any genuine concern directly.

We didn't ever have a customer named Felicity

Beoordeeld met 5 van de 5 sterren

Absolutely love this chair

Absolutely love this chair. We recently had to contact customer service as something wasn't working. They came today and it was absolutely outstanding service. Plus we got few more tips on the what programs are what. Highly recommend this company.

14 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

You won’t be disappointed !!

You may wonder why it has taken me this long to review our Wayron Cocoon 2 4D massage chair.

Well that’s because it is so relaxing you don’t want to get out of it, OMG amazing.

We had been thinking about a massarge chair for a while and tried a demonstration of a different brand which made us think you only want to invest once, so after a few calls talking to Daniel at head office in Milton Keynes who was very helpful, he recommend a couple of chairs to look at so we decided to visit the Hammersmith showroom and was looked after by a very professional young lady called Lorena, she was able to answer all our questions and demonstrate any chair.

Delivery was fast and again very professional, the two guys were helpful and the instillation was smooth.

We are still learning all the programes of the chair as we have only had it a couple of weeks but we are already feel the benefits, especially after a day in the garden picking up leaves then a hot bath and a relaxing massage, you get the best nights sleep ever.

Honestly we would recommend Wayron and its helpful team all day long, no pressure and vey professional.

We did make the correct choice!

Thank you all for your help amazing.

1 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Owned one of the chairs for over 11…

Owned one of the chairs for over 11 years and its been fantastic.
We recently had an issue with the lead to the remote control (one of the kids broke the connector) and so we put a call in to customer support to see what our options were. Oana and colleagues could not have been more helpful - provided a solution really quickly and we were back up and running again within a few days.
Great products and fabulous customer service - highly recommend!!

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My experience at East London Weyron Showroom

Sarra in the East London Branch of Weyron was friendly, helpful and knowledgeable.
She listened to my concerns and gave honest feedback.

After using the chairs I felt more relaxed.

The chairs are well made which made it hard to choose one.

I chose the the Grand Opera and am looking forward to it's arrival.

The showroom is beautifully decorated and has a calming atmosphere.

12 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

We bought a massage chair 10 years ago and we are still enjoying it as we bought it for us to use at home! Yes it was not cheap but we thought it was a worthwile investment and we still do! Now we would not be without it. We found communication was always easy with Daniel and the staff, every question explained, we were kept informed throughout the buying process. They went above and beyond and we have only words of praise about the product and the people of this company!

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Five stars

The purchasing experience was fantastic. I was able to have a private appointment and enjoy the massage chairs in a low pressure environment (MK and the west London branch). Both staff members were knowledgable and friendly. I was able to make a purchase and delivery was tailored to my availability (on a Sunday). The team set it up and since then I have enjoyed the Grand Serenity 4-5/weekly. Special shout out to Daniel

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible policy

This company doesnt allow you to pass on the warranty so if you buy a secondhand one or pass it to a relative or anything in-between, be it youve only had it a couple of months they say the warranty isnt passed on, which i find absurd, especially the price of these things, wouldnt recommend them as the one i bought grand royal 2022 has problems with the motor/circuitboard and the parts are extremely expensive

20 juni 2024
Review zonder uitnodiging
Logo Weyron

Antwoord van Weyron

Marcus, you bought a 5 year old massage chair on Ebay. Your Ebay seller gave you a warranty, and you believed him? You got scammed, unfortunately. You paid £5000 on used ebay chair which was £4700 new? Really? You are not our customer, we haven't provided any services to you, but only gave you a price for repair. A wise person would be more careful when buying a used Ebay chair with 5 year warranty. Think twice if something sounds too good to be true, Mr. Marcus.

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