WhiskyInvestDirect Reviews 

290
•
TrustScore 3 uit 5

2,8

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Beoordeeld met 5 van de 5 sterren

I remain happy with this company despite the slowness of the broader market. While I genuinely feel sorry for anyone forced to sell at this time, those able to buy are set to gain significantly if the... Toon meer

Beoordeeld met 5 van de 5 sterren

Whisky as an investment is currently going through significant re-pricing, but my experience of using the platform has been positive. My view is that any losses experienced by investors posting he... Toon meer

Beoordeeld met 1 van de 5 sterren

I held some of these investments for years but when I wanted out, the offers were far below the displayed valuations. Selling opportunities were rare and I ended up losing a large part of my money. A... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Do not do it, I was holding stocks for quite a while but the difference between the announced actual value (from which you pay storage) is far away from the amount you could achieve on their live orde... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beleggingsadvies
  2. ook in
  3. Alternatieve financiële diensten
  4. Investeringsmaatschappij
  5. Niet-bancaire financiële diensten
  6. Vermogensbeheerdiensten

Over WhiskyInvestDirect

Geschreven door het bedrijf

See live buy & sell prices of all our maturing Scotch whiskies - no personal details required.

Everyone can review all historical prices for each of the 220+ maturing Scotch whiskies available to buy and sell on WhiskyInvestDirect.

We also publish all the prices paid and returns made when Whisky industry bidders purchase large volumes of maturing Scotch via our Bulk Trade Bid process.

WhiskyInvestDirect is the only whisky business that publishes an Audit online. It proves that your whisky and currency are where they should be in full every time the audit is published.

WhiskyInvestDirect is supplied by many of the top Scotch distilling companies including Diageo, Pernod Ricard, Distell, Beam Suntory and Whyte & Mackay.

WhiskyInvestDirect

Geschreven door het bedrijf

Enabling private investors to access the good returns from whisky maturation since 2015.
Private investors can now access the maturing Scotch whisky market. You can buy & sell single malt & grain whisky stored in the distiller's bonded warehouse. Our users buy and sell 24/7 using our live order board and once they have sold their funds are available to withdrawal instantly.

Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

290 reviews

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2,8

Alle reviews

(290)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Live Value went down 2% in a few hours…

Live Value went down 2% in a few hours and when I looked at selling it went down 25%
Then when j went to withdraw it showed my cash but said cash available was 0
£100 down, luckily I tested with that before putting more in

27 februari 2025
Review zonder uitnodiging
Logo WhiskyInvestDirect

Antwoord van WhiskyInvestDirect

Dear Aaron

Thank you for your feedback, we understand your concerns.

On Monday 17th February all clients were notified of the removal of the lower 10% threshold on the Live Order Board.

We have historically limited trading on the platform to within 10% above and below this valuation point. The reason for this is that, because our clients do not deal directly with industry buyers, there is a risk that the valuations of each party drift far apart from each other, and stock held by one party becomes wildly overvalued in the eyes of the other – i.e., a bubble forms.

The thresholds on trading act as a tether, ensuring that prices on the platform do not drift too far from valuations held by the industry. In 2021 and 2022, we saw heavy demand for Scotch whisky on the platform, and prices rose accordingly. However, while the wider whisky world also saw increases in prices, the size of the industry meant that these were less pronounced.

At that time, the upper threshold served its intended purpose. By preventing prices from rising too rapidly, it ensured that the whisky remained desirable to industry buyers. While the high demand certainly caused some strain in the market, it remained manageable, and when prices dropped (over the last year), they did so in a controlled manner rather than falling off a cliff.

In the current market, we are seeing weaker demand and client trading is trending (down) at lower prices than industry valuations. Industry buyers are still interested in buying, as evidenced in recent trade purchases and withdrawals, so we are confident that our market valuations are still accurate. However, with some clients looking to sell at lower prices and the whisky trade currently cautious about the volumes of liquid it buys, the price threshold is coming into play again.

While we remain confident in the necessity of an upper threshold, we are reconsidering the need for a lower threshold. Clients looking to sell their liquid at lower prices have access to our valuations via their balance page, and they have full information if they do still choose to sell at a discount. There is no risk of a bubble forming due to undervalued stock (as there would be with overvalued stock), and so there is no need for a lower threshold on prices.

Therefore, any recent drop in prices likely reflects a client accepting a quick sale at a discount, not a significant drop in stock value.

With reference to your withdrawal, whilst most are are quick, as notified on the withdrawal page, in some instances funds cannot be withdrawn for 60 days due to the type of deposit sent.

We cannot identify you from this review but please do contact us via the details below so that we can help you with your withdrawal.

Please contact our customer support team via the channels listed below should you require further support.

Kind regards,
The WhiskyInvestDirect Team
Email: support@whiskyinvestdirect.com
Phone: UK and International: +44 (0)20 8600 0135
Opening Hours: 9am to 5:30pm (UK), Monday to Friday

Beoordeeld met 1 van de 5 sterren

Practically no selling possible

It is almost impossible to sell the whisky-positions. Not even for half the price.
Fees are high, so my investment will be forced to zero within the next years. They simply say that there is at the moment no good market for selling.... that´s it.
So for me the investment (several thousand Euros) was an expensive learning lesson.

13 februari 2025
Review zonder uitnodiging
Logo WhiskyInvestDirect

Antwoord van WhiskyInvestDirect

Dear Frank

We understand your concerns and appreciate your feedback.

The cost of storage is a necessary part of maturing whisky, not just for your investment but for the whole Scotch industry. As far as we are aware, our storage fees are the lowest available for investment in cask whisky, and we are committed to maintaining this in the long term.

Our fees are transparent, and available for all to see on our tariff page:
https://www.whiskyinvestdirect.com/help/tariff.html
Whilst valuations may have dropped, the whisky market operates in cycles, with periods of strong demand and times when selling can be more challenging, but this part of the long-term nature of this investment.

To help customers understand the prospects of investment in maturing whisky, we provide analysis of the performance of whiskies on the platform, inclusive of all costs, on the pages below. Additionally, we publish industry news articles, such as Diageo’s King of Supply and Stormy Headwinds, which explore key factors affecting the market.

https://www.whiskyinvestdirect.com/about-whisky/whisky-investor-account-examples
https://www.whiskyinvestdirect.com/about-whisky/whisky-investment-previous-years

https://www.whiskyinvestdirect.com/whisky-news/Diageos-King-of-Supply-20240913
https://www.whiskyinvestdirect.com/whisky-news/Stormy-Headwinds20241011

Whisky continues to be actively traded with industry purchases made via the live order board and Bulk Trade Bid. Regular withdrawals by the trade further highlight industry demand, as shown in the Bulk Trade Bid and Withdrawals table below.

https://www.whiskyinvestdirect.com/about-whisky/bulk-trade-bids

Despite market challenges, whisky remains a strong long-term investment and we are simply in a new phase of the cycle. If you need assistance listing your stock on the Live Order Board, we’re happy to help. We also encourage investors to stay informed through our resources.


Kind regards,
The WhiskyInvestDirect Team
Email: support@whiskyinvestdirect.com
Phone: UK and International: +44 (0)20 8600 0135
Opening Hours: 9am to 5:30pm (UK), Monday to Friday

Beoordeeld met 5 van de 5 sterren

It has been a good start.

Hi, I've been using WhiskyInvestDirect's investment interface for a few days now and I've been impressed by how easy it is to use. All very automated and fast in carrying out transactions like the best stock broker. To register on the platform, all the information you have to send them is very clear and the customer service is also very good and fast. It has been a good start. Thanks

11 februari 2025
Beoordeeld met 3 van de 5 sterren

Rough first rides with WhiskyDirect…

My first experiences with WhiskyDirect have been a little bumpy. I have transferred an amount first and was able to buy some caskets from that money. The second transfer I made on the 27th of November, but until now WhiskyDirect haven't been able to verify where that money is now, despite 4 email-exchanges with Izzy. I do get a response, but I haven't been able to understand what happened with that last transfer. This is very frustrating!! I feel dependent on their goodwill, and I am thinking whether to continue investing or taking my money off the platform again and investing elsewhere. Definitely not a good first experience.....

Edit 17 December: thanks for your response, and clarity. This is finally making sense now.. this wasn’t clearly communicated before and the fact that I didn’t get a straight answer what happened to my second transfer, despite very clear questions about it via mail, made me worry. I do believe this is an important process, and not to be avoided, just your communication around could be clearer and more direct. Thank you!

27 november 2024
Review zonder uitnodiging
Logo WhiskyInvestDirect

Antwoord van WhiskyInvestDirect

Dear Jelmer Huisman

To comply with Anti-Money Laundering (AML) regulations and safeguard our clients' investments, as well as our business, we require specific documentation for account validation.
While we allow clients to deposit and invest their initial funds ahead of validation, subsequent deposits cannot be assigned until the account has been fully validated.

We have reviewed your account and recent correspondence, and the delay in assigning your second deposit is due to the validation requirement.

I understand that customer service team has been in touch regarding the bank account you used to send funds, which does not accept withdrawals. This could cause significant issues when you wish to withdraw funds in the future. Therefore, it is essential to set up your account correctly now to avoid complications later.

We appreciate that this may be frustrating, but resolving this at the start of your process is far simpler than arranging a change of linked bank account later.

Please contact our customer support team via the channels listed below should you require further support.

Kind regards,
The WhiskyInvestDirect Team
Email: support@whiskyinvestdirect.com
Phone: UK and International: +44 (0)20 8600 0135
Opening Hours: 9am to 5:30pm (UK), Monday to Friday

Beoordeeld met 5 van de 5 sterren

Reliable and interesting investing activity

After using WhiskyInvestDirect for 5 years I can happily say that their business model works well also for a small investor who are looking for diversification beyond the stock market.
I am definitely recommending WhiskyInvestDirect, especially using features like pre-orders and bulk purchase that are helping investor to automate their effort and returns.

19 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Robo consumado

Robo consumado, te bloquean la cuenta pidiendo datos, luego se los envías por tercera vez y siguen pidiendo los mismos.
Luego ya no puedes entrar. Supongo que va con el espíritu británico hacia los españoles.

24 oktober 2024
Review zonder uitnodiging
Logo WhiskyInvestDirect

Antwoord van WhiskyInvestDirect

To comply with Anti-Money Laundering (AML) regulations and safeguard our clients' investments, we require specific documentation for validation. Despite our previous requests and the examples we provided for guidance, we have yet to receive the required documents for your account. As a result, we are currently unable to complete the validation of your account.

As outlined in our Tariffs, accounts must be validated with 8 weeks of funding. If not, clients receive warnings, followed by late charges, which are refunded once validation is completed. If the account remains un-validated, it will be locked until we receive the necessary information to complete the validation process. Additionally, we cannot process withdrawals unless the account is validated and linked to a bank account.

Please contact our customer support team who are more than willing to assist with the completion of your validation.

Please contact us via the channels listed below.

Kind regards,
The WhiskyInvestDirect Team
Email: support@whiskyinvestdirect.com
Phone: UK and International: +44 (0)20 8600 0135
Opening Hours: 9am to 5:30pm (UK), Monday to Friday

Beoordeeld met 3 van de 5 sterren

Un suplicio validar la cuenta

No puedo valorar la plataforma como tal porque todavía no he podido operar en ella. Está resultando una odisea que me validen la cuenta bancaria, me piden pantallazos que contengan información como los que ellos me muestran y estos están obsoletos porque la plataforma del banco ha cambiado.
A todo esto hay que sumar que por cada correo que te envían y contestas, tardan alrededor de cinco días en responder de nuevo, por lo que el proceso no deja de alargarse.
También sería de agradecer que sabiendo que tienen personal que habla español (lo he leído en otras opiniones) fueran estos los que nos respondieran, quizá así la información fluiría más y no habría malentendidos.

22 september 2024
Review zonder uitnodiging
Logo WhiskyInvestDirect

Antwoord van WhiskyInvestDirect

Dear M. B.,

Thank you for providing feedback on your experience.

Currently, we can only offer English customer support at WhiskyInvestDirect, however we use widely accepted online translators and offer foreign language help pages to provide the best customer support we can.

As mentioned in our Terms and Conditions all documents are reviewed within 5 working days which is why clients are allowed to deposit funds into their accounts before completing the validation process. We are thorough with our checks and are strict with our due diligence and adhering to regulations. It is important to note that clients cannot withdraw funds without validating their correct banking information, so completing this accurately is crucial.

We understand that our customer support team has reached out to you regarding your feedback, so please check your emails as soon as possible so this can be resolved for you.

Kind regards,
The WhiskyInvestDirect Team
Email: support@whiskyinvestdirect.com

Phone: UK and International: +44 (0)20 8600 0135

Opening Hours: 9am to 5:30pm (UK), Monday to Friday

Beoordeeld met 5 van de 5 sterren

We cannot recommend them highly enough!

The website is very user-friendly and the whole concept of the whisky investment platform is a sound one. We like investing in tangible assets that are fully insured and completely safe. We can buy or sell as much or as little whisky as we want, at any time, on their live order board. There is great clarity in the way one can see one's balance/orders etc. We have done very well with them over the years and cannot recommend them highly enough.

10 september 2024
Beoordeeld met 4 van de 5 sterren

Bien, pero la validación de la cuenta con Revolut es muy costosa.

Aunque validar mi cuenta externa (revolut) de ingresos y retiradas ha sido muy muy costoso y tuve bastantes inconvenientes, finalmente desde soporte, se han preocupado en ayudarme a validarla para poder operar, cosa que agradezco porque ya no sabía que más hacer. No pongo un 5 por lo complicado que me ha sido y que estaba bloqueado. Recomiendo asegurarse la validación antes de cargar una cantidad importante de dinero. La rentabilidad está por ver y el tiempo dirá, pero eso, es parte de la inversión.

5 september 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

the trading platform is easy to use

the trading platform is easy to use ( good help functions ) , I like that for pre-orders the price is fixed even if demand is higher than available LPA's. The email notificatons and communication is very professional and convenient

15 augustus 2024
Beoordeeld met 2 van de 5 sterren

He enviado decenas de fotos y aun así…

He enviado decenas de fotos y aun así no me validan la cuenta, puse 50 dolares y acabo de vender todo lo comprado porque tenia la cuenta en negativo. Solo he perdido 50 dolares, menos mal, siempre suelo probar con una cantidad pequeña pero mi intención era invertir más de 3000 dólares.

14 juli 2024
Review zonder uitnodiging
Logo WhiskyInvestDirect

Antwoord van WhiskyInvestDirect

Thank you for submitting the documents to assist with your account's validation. However, to comply with Anti-Money Laundering (AML) regulations and ensure the security of our clients' investments, we require specific documents for validation. Despite our previous requests and providing sample documents to assist you, we have not received the necessary documents, and as a result, we are unable to complete the validation of your account.

We charge 1.75% commission to buy and sell maturing whisky and then £0.0173 per month (subject to a monthly minimum of £3) to pay for storage and insurance of your maturing whisky. However, the reason that your account balance was negative was because you failed to validate your account after 8 weeks and repeated reminders, we then charge a late validation penalty fee of £20 per month until your account is validated. We do not want to charge you this fee - we want you to validate your account. As soon as you validate, we will re-credit your account with your most recent late validation penalty.

Regarding returns, Whisky matures over the years and, therefore, is considered a longer-term investment, small investments for a handful of months is not an efficient way to invest in maturing Scotch whisky. WhiskyInvestDirect allows private investors to buy quality whiskies at wholesale prices. Economies of scale mean your whisky will be stored at a low cost in the original distiller's bonded warehouse. Upon maturation, you can sell via the trading exchange and receive a competitive price, with an average annualized return of over 15% after all costs.

If you require further help or any clarification or requirements, please contact us via the channels listed below.

Kind regards,

The WhiskyInvestDirect Team

Email: support@whiskyinvestdirect.com

Phone: UK and International: +44 (0)20 8600 0135

Opening Hours: 9am to 5:30pm (UK), Monday to Friday

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