White Oak UK Reviews 

174
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

The team was very prompt in their communications, and professional with giving us the different options we need to consider. Within a few days, we were able to close the deal and have money in the ban... Toon meer

Beoordeeld met 5 van de 5 sterren

Charlotte at White Oak was nothing less than fantastic. Her kind, outgoing personality and down to earth attitude, made the process seamless. She walked us through everything she could do, what she... Toon meer

Beoordeeld met 5 van de 5 sterren

We have recently used White Oak for an unexpected large VAT bill, Spoke to Nick and was easily sorted with the cash flow we needed. Clear repayment terms and money in the bank within the week. Very... Toon meer

Beoordeeld met 1 van de 5 sterren

From what I witnessed, a business was treated with very little fairness or compassion during an already devastating situation. Vehicles were sold at auction for what seemed far below their real value... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Alternatieve financiële diensten
  2. ook in
  3. Financieringsmakelaar

Geschreven door het bedrijf

At White Oak UK, we provide tailored business funding designed for small and medium-sized enterprises (SMEs). Our business loan services include business development loans, help paying your HMRC bill, Professional Indemnity Insurance loans, invoice finance (to release cash tied up in unpaid invoices), and working capital loans. With funding available in as little as 24 hours, we offer fast and effective solutions to support your business's growth and success.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

174 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,4

Alle reviews

(174)

40 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Outstanding Professionalism over Many Years

Alan Gault has worked with us for a number of years now and his knowledge, efficiency and helpfulness has never failed to impress.

Alan has taken the trouble to really understand our businesses, we feel that Alan is 'on our side' .

5 out of 5 definitely - we would give 12 out of 10 if we could!

29 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Unprofessional and wasted our time.

We applied for finance with this company for a new machine 20k. After providing all the information which was time consuming we received an e mail to say "excellent news we have has everything accepted".
The advisor then rings us up the day before the machine arrives to say they cant do the deal anymore !
Instead of offering us the asset finance at 7% they can now offer us a "loan" at roughly twice the monthly repayment.
Very unprofessionsal and time wasting.

20 oktober 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for your feedback. So we may investigate your issue in more detail, please reach out to our dedicated Complaints Team – complaints@whiteoakuk.com. They will be able to conduct a full investigation and provide an in-depth response

Beoordeeld met 5 van de 5 sterren

Joshua was brilliant

Joshua was brilliant. I called and arranged same day finance for a business expense. Absolutely no trouble at all. Joshua could not have done enough and it was no trouble at all to arrange. The loan came through on the same day. An amazing company to deal with.

30 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Whiteoak mortgages really looked after…

Whiteoak mortgages really looked after us and found us the best deal. They really are the best and we would fully recommend them.

2 februari 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for sharing your feedback.
We actually deal in business loans & not mortgages. Thanks for taking the time to leave a review about White Oak Mortgages :)

Beoordeeld met 5 van de 5 sterren

Jason Morgan is the consummate…

Jason Morgan is the consummate professional

29 juli 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for leaving such great feedback about Jason. Your comments help us improve and support other customers in making confident decisions.

Beoordeeld met 5 van de 5 sterren

I have always had great support and…

I have always had great support and help through White Oak and they always go the extra mile to help. All the staff I have delt with have always been friendly and very good at there jobs.

24 juli 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for such lovely feedback

Beoordeeld met 5 van de 5 sterren

Tried several avenues to secure funding…

Tried several avenues to secure funding for a new work van annd was unsuccessful.
After a call from White Oak it was sorted and approved very quickly.
Would highly recommend and use again
Many thanks Again

30 juli 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for sharing your feedback.
We appreciate you taking the time to leave a review and share your experience with us. Your comments help us improve and support other customers in making confident decisions. Glad we could help!

Beoordeeld met 5 van de 5 sterren

Having used Alan Gault at White Oak now…

Having used Alan Gault at White Oak now for a few years I can strongly recommend his services. He has always been able to help us with our lending needs, is always available to help and make suggestions – we have always found him trustworthy, hard working on our behalf and extremely due diligent in not only getting things done but within the time frames we need.

18 juni 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Great help

Great help, personally very impressed with customer service

Thanks

9 juni 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for such wonderful feedback

Beoordeeld met 5 van de 5 sterren

Incredibly fast and efficient service…

Incredibly fast and efficient service and great customer support to my business needs.

19 mei 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for your wonderful feedback. We pride ourselves on being agile, and we're glad we could provide a fast & efficient service.

Beoordeeld met 1 van de 5 sterren

Very bad experience with this company

Very bad experience with this company. Now taking the complaint to the Financial Ombudsman. If you enter into an HP agreement with them for a vehicle they charge you the full interest for the entire term regardless of when you change your vehicle. Key facts are not explained. Emails on queries are not responded to. This is for an agreement taken out late 2024. Problems with vehicle which was brand new - no response for months on how to deal with the matter - eventually try to change the vehicle to find out the settlement figure is astronomical higher than the original amount despite a 30K deposit and monthly payments. Absolute disgrace of an organisation. Still haven’t clarified the total interest APR they have charged. Do not sign a contract with this people without letting a lawyer review it.

30 april 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for your feedback. We’ve reviewed your complaint impartially and in its entirety in accordance with our complaints procedure. We are sorry that you remain dissatisfied with the level of service you have received, and we can only suggest, as we have highlighted in our response, that you refer your complaint to the FLA.

Beoordeeld met 5 van de 5 sterren

I dealt with Ross Grant in raising…

I dealt with Ross Grant in raising finance for a company vehicle and he was first class from the very beginning. He kept me updated, told me clearly what I needed to do and what he was doing. It made the whole experience pleasurable.

10 april 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for sharing your feedback.
We really appreciate you taking the time to leave a review

Beoordeeld met 5 van de 5 sterren

Archi-Scape

Responsive, helpful and provided tailored financial solutions which best suited our business needs.

2 april 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for sharing your feedback.

Beoordeeld met 5 van de 5 sterren

Hollie was very polite

Hollie was very polite, helpful and professional an absolute credit to whiteoak.

12 maart 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for taking the time to share your experience with us on Trustpilot. We really appreciate your feedback; it helps us improve and continue to provide a better service.

Beoordeeld met 5 van de 5 sterren

Hollie has been really great from the…

Hollie has been really great from the outset. She has supported me and my company with multiple lending decisions and is hugely knowledgeable.

19 maart 2025
Review zonder uitnodiging
Logo White Oak UK

Antwoord van White Oak UK

Thank you for taking the time to share your experience with us on Trustpilot. We really appreciate your feedback

Beoordeeld met 5 van de 5 sterren

Great service

Excellent experience working with Alan, sure will seek his help when needed in the future.

20 januari 2025
Review zonder uitnodiging

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