I was looking for something with my son Guyo stopped what he was doing and actively asked if we needed help, we just asked about stock of an item and he instantly went to work being proactive and find... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A very good showroom and a very helpful salesman, Sam For us, we were looking for more advice on colours and design including wall and floor tiles. We were expected to choose these ourselves which... Toon meer
Bedrijf heeft geantwoord
Wickes designed and installed 2 bathrooms and both were completed over the summer. Complete redesigns involving switching bath and shower and moving toilet and basins. Sam Coward was invaluable in des... Toon meer
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The most shameful service, incompetent designer and installers, incorrect products sent, products not sent despite emails saying they would arrive, and now, nearly six months after pa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wickes - Alton
Geschreven door het bedrijf
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contactgegevens
Mill Lane, Unit 1, Alton Retail Park, Alton, Surrey, GU34 2QS, Verenigd Koninkrijk
- +44142080386
4,9
Uitstekend
367 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Guyo was super helpful and always has a…
Guyo was super helpful and always has a big smile. Thanks so much!
4 november 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
We're so happy to hear that you had a positive experience with Guyo. Thank you for your kind words; we appreciate your feedback! -AK
Alton Wickes best for customer service
Staff at Alton Wickes are very helpful, polite and go beyond in assisting their customers. A complete opposite approach to Wickes in Basingstoke. Stick to Alton, definitely the clear winner for customer service.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi, Thank you for taking the time to leave your review with us. We are really pleased to see that the staff at our Wickes store in Alton provided excellent customer service during your visit. Thank you again for your kind feedback. - Scott H
Super helpful employee
I had a lovely member of staff help me today at the Alton store. Her name was Maz, so nice and personable, and couldn’t do enough to help me.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Martyn, we appreciate you taking the time to leave us this review. We're so glad to hear that our staff member was so helpful, making your visit a positive one! -LG
Recommend
I’m a regular visitor to wickes Alton - really helpful staff, Maz was brilliant
22 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi, Jonathan. Thank you for taking the time to share your review with us. We are happy to see that you find, Maz, to be brilliant. Thank you again for your kind feedback. - Scott H
Fantastic store
Fantastic store — always friendly and incredibly helpful. The staff are very accommodating and happy to assist with any questions or advice. Be sure to find Maz — she’s a wealth of knowledge and wonderfully friendly!
8 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi, Lorraine. Thank you for taking the time to share your review with us, We are really pleased to see that you find our staff to be friendly and helpful, especially, Maz, who provided excellent customer service. Thank you again for your kind feedback. - Scott H
Guyo helped me from start to finish
Guyo helped me from start to finish - I was looking lost in the store and he offered help, and was knowledgeable on all aspects.
He then helped me place an order for home delivery
19 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Matt, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Guyo in our store and that they provided you with useful advice. -AH
Exceptional service from staff
A massive thank you to Guyo who went above and beyond to help me. Loading trolleys and the van with a large quantity of plaster board in heavy rain.
The customer service from Guyo and other staff was excellent.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Daniel.
We appreciate you taking the time to share your positive experience. We're so glad to hear that our team offered excellent service and went the extra mile to assist you.- PP
I came to buy a trellis
I came to buy a trellis and at the till Guyo was helpful and friendly and steered me in the right direction for all I needed. Always a pleasure to visit Wickes in Alton.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Smithy.
We're happy to hear that your visit was a pleasure! It's great to know our team member was so helpful in guiding you. Thank you for your positive feedback.
- PP
peter was very helpful and polite
peter was very helpful and polite, great service around.
4 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hey Simon, thanks for your five-star review, and I'm glad you enjoyed the service from Peter in our Alton store! - Dylan
I've just been into Wickes in Alton…
I've just been into Wickes in Alton Hants to buy a few bits including a LARGE sheet of OSB that is FAR too big for me to get onto the roof of my car. A very nice Gentleman ( Guyo) helped me out. This is not the first time this has happened either the staff are always helpful and friendly - well done Team Wickes Alton 👏👏👏
9 oktober 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Nicholas, we're happy to hear that you had a positive experience in our Alton store. It's great to know that our team members are always helpful and friendly, and that one of them assisted you with your purchase. We appreciate your feedback! -LG
Antwoord van Wickes - Alton
Hi Simon, we're glad you had a positive experience. Thank you for your kind words and for sharing your feedback with us, we appreciate it. -LG
Guyo
The new man, Guyo, is such a breath of fresh air. Actually happy and smiling which is so uplifting. Super helpful. The whole town would be better if more people were like him. The new music playing has been good too 😆
23 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hey Diane, thanks for your five star feedback and I'm delighted that Guyo was amazing throughout your visit to our Alton store! - Dylan
Jon was great so helpful so…
Jon was great so helpful so knowledgeable nothing was out of his way thank you Jon.
27 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi, Tim. Thank you for taking the time to share your review with us. I'm happy to see that Jon was helpful and knowledgeable. Thank you again for your kind feedback. - Scott H
Guyo was extremely helpful and…
Guyo was extremely helpful and efficient helping us sign up for a trade account for discounts for future purchases. He truly has the customers best interest at heart providing good service and very friendly
26 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
We appreciate you sharing your feedback. We're happy to hear that you found the service helpful and efficient when signing up for a trade account.
- PP
Maz was exceptionally helpful in…
Maz was exceptionally helpful in assisting me with finding the correct product!
21 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi, Stig. Thank you for taking the time to share your review with us. We're happy to see that, Maz, was really helpful with finding you the correct product. Thanks again for your kind feedback. - Scott H
I must say a huge thank you to GUYO for…
I must say a huge thank you to GUYO for helping me with a lot of paint mixing he is unbelievable worker and very helpful thanks to him I was on my way x
21 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
We're happy to hear that you received such great assistance from Guyo with your paint mixing. We appreciate you taking the time to leave us this fantastic feedback! -AK
Thanks to Maz for going above and…
Thanks to Maz for going above and beyond to help me in store this past weekend. I really appreciated her help with everything!
21 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Emily, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Maz in our store and that they provided you with useful advice. -AH
Shout out to Maz & Guyo
Shout out to Maz & Guyo. Friendly and great service, nothing too much trouble. I bought loads of plumbing supplies and returned a whole bunch back across 4 scrunched up receipts, all good 👍
8 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi James, we're happy to hear that you received friendly and great service. We appreciate your positive feedback regarding your purchase and returns. Thank you! -LG
JON was incredibly helpful and I was…
JON was incredibly helpful and I was pleased to have met him
14 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
Hi Michael, thank you for taking the time to leave a review. We're happy to hear that you had such a positive experience. Thank you for sharing your feedback with us! -LG
Exerlant customer service from Yvette…
Exerlant customer service from Yvette ,helped me find what i was looking for and very knowledgeable
15 september 2025
Review zonder uitnodiging
Antwoord van Wickes - Alton
We appreciate you sharing your experience. We're glad to hear you received excellent customer service from Yvette, who was able to find what you needed and was very knowledgeable. -AK
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