Wickes - Ashby De La Zouch Reviews 

91
•
TrustScore 4.5 uit 5

4,6

3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch Leicestershire, LE65 1JS, GB

•

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Matt and another colleague which unfortunately i dont know her name was very helpful in resolving an issue with my faulty kitchen tap. There sevice alone will make me return if I require any diy produ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I work for a local Community Interest Company and our supplier let us down at the last minute for an important project we are working on. Thanks to the store operations manager, we were quickly sorted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased a kitchen from Wickes at Ashby, service was excellent Jimmy Pang the kitchen designer was superb. Final design was excellent and exceeded all expectations once installed. Jimmy provided prac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Jim The designer at ashby was fantastic, tom the installer was amazing, made my kitchen look amazing. The customer service team are shocking, i have a fault with sink unit and for a month i have been... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bouwmarkt
  2. ook in
  3. Kookwinkel
  4. Sanitairwinkel
  5. Zonne-energiebedrijf

Over Wickes - Ashby De La Zouch

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens

  • 3 Dents Rd, Unit 2, Nottingham Road Ind Est, Ashby De La Zouch, Leicestershire, LE65 1JS, Verenigd Koninkrijk

  • +441530503200

4,6

Uitstekend

TrustScore 4.5 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(91)

14.656 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had the pleasure today of shopping in…

I had the pleasure today of shopping in the Wickes store in Ashby de la Zouch (LE65’ where I was attended by Katie and Lorna. Despite my requiring information about a product with which they were not familiar they did the necessary research and found something which met my requirements. At all times they were informative and above all, extremely pleasant. Wickes are fortunate to have such staff who will ensure customers will return

12 september 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi John, We appreciate you taking the time to share your experience at our Ashby de la Zouch store. We're happy to hear that our staff were helpful and pleasant while assisting you with your purchase. It's great to know that their research met your needs! -LG

Beoordeeld met 5 van de 5 sterren

Excellent friendly service

Excellent friendly service. Lorna was very helpful. Got my paint matched perfect .
I now have a happy wife and a happy life 😊

8 september 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hey David, thanks for your wonderful feedback and I'm delighted that Lorna was super helpful with your paint matching! - Dylan

Beoordeeld met 5 van de 5 sterren

Awesome staff

Awesome staff; knowledgeable and friendly. My go-to.

3 september 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi Myles,

We appreciate your kind words! We are glad to hear our team is helpful and knowledgeable. Thank you!

-Ellysse

Beoordeeld met 5 van de 5 sterren

The Staff there kind and helpful

A Chap named Trevor was very helpful!! Found the Radiators and tools that I needed!! 😊

3 september 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi Lloyd, thank you for taking the time to leave a review. I'm really happy to hear that Trevor was very helpful and assisted in finding the radiators and tools you needed. - LG

Beoordeeld met 5 van de 5 sterren

Jim Pang was very helpful and kind

Jim Pang Was very helpful and kind

23 augustus 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi, Janet. Thank you for taking the time to share your review with us. I'm happy to see you found our colleague, Jim, to be very helpful and kind. Thank you again for your valuable feedback. - Scott H

Beoordeeld met 5 van de 5 sterren

Very helpful excellent advice not pushy…

Very helpful excellent advice not pushy would recommend

22 augustus 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi Clive,

We're glad you found our advice helpful and appreciate your recommendation! Thank you for your positive feedback.

-Ellysse

Beoordeeld met 5 van de 5 sterren

Very helpful staff

Although I couldn't pick up the items I went in for, I was served by Katie who was incredibly helpful and managed to source them for me. Very pleased with what would have been a disappointing outcome without her assistance.

16 augustus 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Beoordeeld met 5 van de 5 sterren

Organised a kitchen measure and design…

Organised a kitchen measure and design which was carried out very professionally by Lewis throughout.
very knowledgeable of the products and services offered.
A first class service from start to finish

7 augustus 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

We appreciate your five-star review and are so glad to hear that you received a first-class service! It's great to know the kitchen measure and design were carried out professionally by Lewis! -AK

Beoordeeld met 2 van de 5 sterren

Ensure items are stocked on the shelves

I couldn’t see where the item was on a shelf. A shop worker approached me so I asked where the item should be. He noted it was out of stock on the shelf but knew it was available in storage. Whilst the shop worker was really helpful in sourcing the item from storage, for other customers who don’t ask, will go elsewhere if the item is unavailable to view. I subsequently noted that the same item was available in Tesco’s for £1.00 cheaper (20%)!
The staff are always very helpful

7 augustus 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hi, Millie. Thank you for taking the time to share your review with us. I'm glad to see that our colleague in store was able to help you get the item that you required. We will take your feedback onto help improve our services going forward. - Scott H

Beoordeeld met 5 van de 5 sterren

New Kitchen

We booked in for a free kitchen design consultation and were so happy with the friendly, professional service and design presented by Jim, we happily ordered it without hesitation. Wickes Ashby De La Zouch is a great store with lots of kitchens to view and gave us everything we wanted. Thank you!

27 juli 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hey Bencky, thanks for your five star review and I'm delighted that you enjoyed the service from Jim in our Ashby De La Zouch store throughout your kitchen design, enjoy your new space! - Dylan

Beoordeeld met 5 van de 5 sterren

Friendly professional customer service and great value for money

I bought my kitchen from Wickes 16 years ago and have just had another brilliant experience buying replacement doors and a few different units to refresh my kitchen design. Jimmy Pang was so helpful with the new layout and design requirements that I was able to make decisions and have costs within minutes with complete faith that he had thought of everything I needed to consider.

25 juni 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

We're happy to hear that you had another brilliant experience updating your kitchen. It's great to know that you found the team to be so helpful with the design and layout. Thank you for your five-star rating-GS

Beoordeeld met 5 van de 5 sterren

Kitchen design

Jimmy pang was helpful and created a mock up of my kitchen very quickly, within the same day as visiting my house. He had good knowledge of the product range made it very easy to design and choose our kitchen.

1 februari 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

We appreciate you taking the time to provide us with your feedback. We're delighted to hear that you had a positive experience in our store and that Jimmy provided you with useful assistance and was able to create a mock-up of your kitchen quickly so you could have something to view the design and space!
-AF

Beoordeeld met 5 van de 5 sterren

Massive thank you to Jim in the design…

Massive thank you to Jim in the design apartment. He was the most professional and helpful person out of the 3 different companies that i used to quote my new kitchen. Would highly recommended using him at wickes in Ashby.

24 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

We appreciate you taking the time to provide us with your feedback. We're happy to hear that you had a positive experience with Jim from our design team in Ashby who provided you with useful advice!
-AF

Beoordeeld met 5 van de 5 sterren

Placed a click and collect order and…

Placed a click and collect order and was greeted by Lorna.
Fantastic member of stuff. Very pleasant and nice it was only a quick interaction but she’s an absolute credit to your store

19 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Thank you for your kind words. We're delighted to hear about your positive experience and appreciate you recognizing the outstanding customer service provided by our team member. We're glad you found them helpful and look forward to welcoming you back soon. TW

Beoordeeld met 5 van de 5 sterren

A really good experience

I chose Wickes Ashby de la Zouch over 4 other kitchen design showrooms. Unlike the others I was not put under pressure on day 1 to buy today or it’ll go up in price at midnight and all that bunkum etc etc. The kitchen designer there, Jimmy Pang, sold me his design of my product choice with a sympathetic guidance. For instance, I wanted and island ( don’t we all?). He said it wouldn’t look right. Table and chairs was the way to go. Nevertheless he designed one and showed it in 3D. It didn’t look right. His many years of interior design experience showed itself. I was allocated Tom Mackenzie of Ibstock to install the refit. From the minute he arrived to survey the job, the guidance and confidence he gave me was invaluable. So much so we went on holiday and left him and his small team to get on with it. A beautiful end result.

28 april 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

We appreciate you taking the time to share your experience. It's wonderful to hear that you found our Ashby de la Zouch showroom a refreshing change from others, with a focus on providing genuine guidance rather than pressure tactics. We're thrilled that Jimmy Pang's expertise and design skills helped you visualize your kitchen and make informed decisions.

It's also fantastic to hear about the positive experience you had with Tom Mackenzie and his team during the installation process. Their dedication and professionalism are truly valued, and we're delighted that you were able to relax and enjoy your holiday knowing your kitchen was in capable hands-GS

Beoordeeld met 5 van de 5 sterren

Excellent and Friendly Design Consultation

Steve Chilvers at Wickes gave friendly and excellent consultancy advice on the kitchen fit and was very patient and helpful with the choices that we made

14 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Thank you for your kind words! We're delighted to hear that you had a positive experience with Steve. We appreciate you taking the time to share your feedback and are glad you found the process helpful.
-AF

Beoordeeld met 5 van de 5 sterren

Thank you

Young lad was really helpful
Think his name was finn.. not 100% sure
Red hair
Polite
Helpful
Thank you for your help
So much appreciated

10 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

We're so glad to hear you had a positive experience! We appreciate your kind words about our team member. We strive to provide excellent customer service, and we're happy to know that our team member was able to assist you. We will make sure to pass your lovely review across to the team!
-AF

Beoordeeld met 5 van de 5 sterren

Bathroom

Bathroom design and installation.
Extremely happy with everything.
Jimmy Pang at Wickes was wonderful to deal with.
Would use them again.
10/10 thanks to Jimmy.

6 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Thank you for your kind words!
We are thrilled to hear about your positive experience with our bathroom design and installation services. We are particularly pleased to know that you found Jimmy to be so helpful. We appreciate your recommendation and hope to welcome you back soon.
-AF

Beoordeeld met 5 van de 5 sterren

professional service

professional service, great design, expert advice, helpful to the customer. I highly recommend.

11 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Hey Andrzej, thanks for your amazing review, and I'm glad you enjoyed and would recommend our design experience, enjoy your new space! - Dylan

Beoordeeld met 5 van de 5 sterren

Bathroom Design

Great customer service from Lewis (Design Consultant) He provided expert advise, realistic options and made the daunting process of getting a new bathroom achievable and financially viable.

3 mei 2025
Review zonder uitnodiging
Logo Wickes - Ashby De La Zouch

Antwoord van Wickes - Ashby De La Zouch

Thank you for your kind words! We're thrilled to hear about your positive experience with Lewis. We appreciate you taking the time to share your feedback and are glad you found the process of getting a new bathroom achievable and financially viable! We hope you enjoy your new bathroom!
-AF

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer