Wickes - Chesham Reviews 297

I was given a Wickes gift card for Fathers Day as I wanted to buy a Bosch electric saw. The gift card can‘t be used for online purchases so you have to visit a store to buy the product. But with an online purchase of a Bosch saw, a free charger and battery worth £53 is offered. This offer is not available for in-store purchases, so having a Wickes gift card means I did not get the free charger and battery.
The process of buying the saw in the store was poor, the assistant did seem to know how to process the transaction and told me the card had a zero balance. I had to request a manager to intervene and process the transaction correctly

Majid has offered me excellent customer service and helped me find what I needed around the store every time I was stuck ! I highly recommend him for good knowledge of helping you find your Wickes products !

went for a trip down to wickes this evening, wondering around lost as i could not find what i was looking for until shammas an awesome lad went out his way to help me out and made my experience so much easier! hats off

Majid was so helpful, I needed trade advise and he knew it. Fantastic. Thank you

Majid, is very helpfull amd mindfull in his work he provides a pleasent service.

Thankyou

Great. Masjid and the staff are very helpful.

Majid (Chesham branch) was very helpful and his service was excellent! Will come back for sure.

Majid thank you for your good service over the years

Went into store this morning to buy some tiles, I had no chance of managing it myself as I was with my baby. I was served by Jake who was really friendly and incredibly helpful. It’s great to have a friendly and helpful store in town.

Majid at Chesham is always a great help. He has provided solid customer support time and time again. Thanks! Ray

Great customer service from James, I have a Braintumour, he helped me carry some cement. Thanks

Bought some tiles this morning, realised they were too heavy for the car and would have to order online. Very nice helpful young man instore helped us place the order in store. Very appreciated as would have had to do that myself at home.
Would highly recommend this store.
Well done JB pleasure to shop with you

We had Jake assist us in sorting through our list of stuff we needed. Very helpful.

Majio a helpful person , very experienced

Slammas was absolutely fantastic. He has a great way with people and helpful advice to help me achieve what I needed. Will definitely be coming back he’s a very valuable asset to Wickes.

Booked an appointmen for a kitchen design, got email confirmation, drove 30 mins to get there. No one there to see me. A staff member with a beard came and said she does not start that early, looked like I was an annoyance and he could rebook possibly later that day or another. No apology for my wasted time and petrol to get there. He showed no evidence of caring and when I said he could have apologised he just said in return ‘yeah’. I have ordered a kitchen from Howdens instead as they have excellent customer service. Lesson learnt.

Majid was very helpful. Proffesional service like this is rare.

I was very pleased with the visit. Majid was very helpful and had great knowledge to help me with my task. Very handy to have a store like this in town.