Wickes - Halesowen Reviews 

Went to Halesowen branch today and had great service from Andy… not only did he source what I needed and collect it for me, but even loaded it all into my car, which wasn’t an easy task… no need to go the gym after all of that lifting Andy😛Thank you

Very impressed with the service provided and care that Paul Potter (Halesowen Wickes) took with us when ordering both our kitchen and bathroom. We visited him both in store, and he came out to our home to measure up and advise. Communication from him was quick and effective. The whole process was smooth and hassle-free, and Paul worked hard to ensure that we were happy with our design. We would highly recommend

The experience was amazing the customer service and employees where super nice and understandable. 10/10 would definitely recommend.

I cant wait for my new kitchen to be installed. Thank you Joanne, your design skills ,customer service and genuine commit to making sure I was happy. At every stage has led to one happy customer
Thank you

Jayne , absolute, brilliant assistant was very thoughtful helpful with sorting out my trade card problem yesterday

i have had several dealings with Wickes Halesowen, both in store and deliveries and every experience has been excellent with all staff i have encountered going the extra mile with their customer service, i’m so impressed!

Good help from nitika/leah would recommend to anyone easy to communicate and get the job done

⭐⭐⭐⭐⭐ Excellent Service from Leah at Wickes Halesowen
I would like to commend Leah at the Wickes Halesowen store for her outstanding customer service. She was incredibly helpful and patient while assisting us with mixing various Dulux paint colours, taking the time to ensure we got exactly what we needed.
Nothing was too much trouble, and her friendly, knowledgeable approach made the whole experience easy and enjoyable. It's refreshing to receive such attentive and professional service, and Leah made what could have been a complicated process very straightforward.
Thank you, Leah, for going above and beyond. You are a real credit to the Wickes Halesowen team, and we will certainly be returning for future projects.

We had a consultation with someone from Wickes at our home about a new kitchen.
We'd already selected the kitchen we wanted; all that was to be done was to measure up, select worktops and handles and discuss storage solutions for the two base cupboards that went deep into a corner.
The advisor was erratic, utterly preoccupied with our budget and not interested in answering any of the questions we had.
She literally flounced out mid sentence when we said we simply wanted a price for the kitchen we had selected and didn't need to discuss budget.
It's an Extremely Small Kitchen, no more than 4 base units and 4 wall units. We were quoted nearly £12,000.
There was no design needed, as we were replacing like for like.
She said it was guaranteed for 10 years then the written quote said 2 years.
Really disappointing and frankly weird service.

Purchased a kitchen just after Covid wicked fitted the kitchen 3 mouth of completion my kitchen became a nightmare and customer service past me around to different people I wished I never had brought my kitchen and bathroom from wickes it’s been a disaster

When I decided to do a full bathroom remodel, it felt slightly daunting but once I'd made an at home design consultation and talked through a few ideas I'd had I began feeling so much better! The service and dealings I've had with Paul Potter from Halesowen I have to say have been extremely professional and friendly with such good advice given when I had questions to ask. When I was sent the 3D design through, I was so impressed, my vision brought to life with great understanding of what I wanted!! Can't wait for the job to be started now!! I would highly recommend using this service, it's ideal as its free, and you don't need to go in store to do it!

We met Joanna she guided us all through the process in yes buying a Kitchen and she is very nice lady. We find it very easy with her and thank you.

Elliot at the Halosowen stored was fantastic today, he helped me sign in for a trade account in no time, explained how to use it, what discount we could get and what to do to pay for our purchase made in store whilst waiting for the trade account activation. Couldn't have had better customers service!

Elliot was amazing! Super helpful and friendly gave appropriate advice on tools, techniques and accessories. Thank you and hope to see you soon!

Really pleased with the service received from Greg Evans at the Halesowen store. Nothing was too much trouble and he designed a great kitchen for us with patience and really helpful advice.

Big thank you to Paul Potter at Halesowen Wickes. You were a great help with our kitchen design!

Great service from our design consultant Paul Potter. Professional, helpful and friendly. Thank you

Greg was very helpful when designing our bathroom and we are happy with the results.

The lady at the checkout (Dawn) was very friendly and helpful