Wickes - Hinckley Reviews 

116
TrustScore 4.5 uit 5

4,7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB


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Beoordeeld met 5 van de 5 sterren

I have used Wickes Hinckley for 10 years now and have always found most of the staff very helpful apart from the manager Avri who’s attitude stinks! They always have plenty of stock and the place is... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered 3 100l bags of bark chippings to pick up from store , as I was leaving Richard who had served me had asked Ash to help me load them into my car. I was so surprised and grateful that they ha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The elderly woman at the till was shocking, she is customer facing for gods sake! Never spoke she looked like she never wanted to be there. Nice store been going there for years, never really write re... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ash, the operations manager, was a great help at the Hinckley store, polite, very helpful and went above and beyond to assist. He helped me load a bulky order into my car with no issues. He guided me... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bouwmarkt
  2. Sanitairwinkel
  3. Kookwinkel
  4. Zonne-energiebedrijf

Over Wickes - Hinckley

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, Verenigd Koninkrijk

  • +441455613385

4,7

Uitstekend

TrustScore 4.5 uit 5

116 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(116)

14.369 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great customer service 👍

I ordered 3 100l bags of bark chippings to pick up from store , as I was leaving Richard who had served me had asked Ash to help me load them into my car. I was so surprised and grateful that they had offered to help. Great customer service , which was much appreciated. Thank you both 👍

26 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that, Richard was very helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Beoordeeld met 5 van de 5 sterren

I have used Wickes Hinckley for 10…

I have used Wickes Hinckley for 10 years now and have always found most of the staff very helpful apart from the manager Avri who’s attitude stinks! They always have plenty of stock and the place is always very clean. I’d like to give a shout out to the new lady Katie who is very polite, super helpful and always eager to help

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi Kerry and Craig Barnett,

Thank you for your five-star review. We are pleased to hear about your positive experiences with our stock, cleanliness, and the helpfulness of most of our team. We especially appreciate your kind words about our team member, Katie. We are sorry to hear about your experience with a manager and will address this internally. -Ellysse

Beoordeeld met 5 van de 5 sterren

Katie was very helpful and listened to…

Katie was very helpful and listened to my requests and gave me all the information I needed

22 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi, Nicola. Thank you taking the time to share your review with us. We're happy to see that Kate was helpful and listened to your requests. Thanks again for your feedback. - Scott H

Beoordeeld met 4 van de 5 sterren

Katie (Wickes hinckley) what a pleasure…

Katie (Wickes hinckley) what a pleasure meeting you over the past 3-4weeks great edition to the local Wickes team

20 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi Tom,

We're so pleased to hear about your positive experience with Katie. It's wonderful to know they've been a great addition to the local store. -Ellysse

Beoordeeld met 5 van de 5 sterren

Bought a large ketter box

Bought a large ketter box Jack and Ryan were very helpful bringing it to the till on a trolley and loading it into the car. Great customer service.

15 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We're so pleased to hear about your positive experience, Heidi! It's wonderful that Jack and Ryan were so helpful with your purchase, assisting you with the trolley and loading it into your car. We appreciate your kind feedback! - AB

Beoordeeld met 5 van de 5 sterren

I was unable to locate what I was…

I was unable to locate what I was looking for today 9/8/26 at the Hinckley store. When a store assistant called Sarah came to help me, she went over and above to ensure I got what I came in for, the system was showing that there were 13 in stock but none were on the racks. She checked every available space and found them for me ensuring I went away with my purchase. Thank you Sarah.

9 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi Wayne, thank you for sharing your positive experience with us. We're so pleased to hear that one of our team members went above and beyond to help you find what you were looking for, ensuring you left with your purchase. We appreciate your kind feedback. -LG

Beoordeeld met 5 van de 5 sterren

Thank you Ash!

Ash, the operations manager, was a great help at the Hinckley store, polite, very helpful and went above and beyond to assist. He helped me load a bulky order into my car with no issues. He guided me to the right choice of product. I always appreciate the helpful staff in this store, especially for elderly customers. A big thank you again.

28 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hey Kiran, thank you for your wonderful feedback, and I'm delighted that Ash was super helpful throughout your visit to our Hinckley store! - Dylan

Beoordeeld met 5 van de 5 sterren

A great experience for such a daunting project.

From start to (nearly) finish it has been so easy. We are in the middle of our installation for our kitchen and the whole process couldn't have been easier.
Sandhu at the Hinckley branch was great, right from the start, really listening to what we wanted and making suggestions and giving advice based on that. He followed up with some fantastic visuals that really clinched it for us.
Prior to installation he gave us more guidance and made sure everything was going smoothly regarding contact with the fitter and any additional purchases we needed such as the flooring, ensuring we got a discount on that as part of the process.
The whole process of having a new kitchen is incredibly daunting with a fair amount of disruption involved. All involved from Wickes, Sandhu the designer, the delivery team, Barrie Hubbard the joiner/fitter and Euan in customer support have been great and I would recommend having a kitchen fitted by Wickes to anyone.

4 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi Neal,

We appreciate you sharing your wonderful experience. It's fantastic to hear that the process was easy and that our team listened to your needs, providing great suggestions and visuals. We're delighted that the guidance and support made the installation smooth, and your recommendation means a lot to us. -Ellysse

Beoordeeld met 5 van de 5 sterren

New kitchen on the way...

We are currently waiting for our kitchen installation in September, but the service we have received from Sandhu so far has been super professional. Highly recommended!

31 juli 2026
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Antwoord van Wickes - Hinckley

We're so pleased to hear that the service you've received so far has been professional from Sandhu! We appreciate your high recommendation and look forward to your kitchen installation. - AB

Beoordeeld met 5 van de 5 sterren

Thank You Eve

A big thank you to Eve (Hinckley) who just helped me located a couple of paving items, and carry them to my car 💪

1 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi, Emma. Thank you for taking the time to share your review with us. We're delighted to see that, Eve, was really helpful and provided great customer service during your visit. Thank you again for your kind feedback. - Scott H

Beoordeeld met 5 van de 5 sterren

Fantastic Service from Sandhu and the Wickes team!

We had been looking to get a new kitchen and bathroom for a while and having looked at a few different places we spoke to Sandhu at Wickes. He was very accommodating, giving us a no obligation quote with a very competitive price. Once we accepted he worked with us, putting a lot of time and effort into designing our dream kitchen and bathroom. He gave us an idea on the overall cost with the tiling etc which worked out to be very accurate and gave us recommendations on tiles, fittings etc. He recommended a kitchen fitter - Baz and Bathroom fitter - Liam, who both did a fantastic job, arranging a fitting date that worked for all of us with excellent workmanship and we are very happy with the finished rooms. Sandhu has gone above and beyond throughout, rapidly resolving any issues answering any queries and arranging everything to run smoothly. We are very pleased with service we received and would highly recommend Sandhu and the Wickes team to anyone looking for a new bathroom or kitchen, or in our case, both!

11 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi Susan, We're so pleased to hear about your positive experience with us. It's wonderful that our team member was so accommodating, providing a competitive quote and putting in significant effort to design your dream kitchen and bathroom. We're also glad that the recommended fitters did such a fantastic job, and that any issues were rapidly resolved. Enjoy your beautiful new rooms! - Sean

Beoordeeld met 5 van de 5 sterren

Just purchaeed a kitchen from Wickes…

Just purchaeed a kitchen from Wickes with the wonderful Karen .Came out and measured , offered suggestions , made changes and gave advice . Thank you highly recommended

28 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We're so pleased to hear about your positive experience and that Karen provided such helpful assistance with your kitchen purchase. It's wonderful that she could offer suggestions, make changes, and give advice! - AB

Beoordeeld met 5 van de 5 sterren

The cashier Katie was so helpful

The cashier Katie was so helpful, friendly and obviously happy in her job.she is an asset to the company

28 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Hi Julie,

We're glad to hear that Katie was so helpful and friendly, and that you had such a positive experience. It's wonderful to know they are an asset! -Ellysse

Beoordeeld met 1 van de 5 sterren

Do not buy a kitchen from wickes.

Do not buy a kitchen from wickes.
Plinths have large gaps at the top.
The counter tops are so thick & the cooker is at the highest heigh.
We had to put wood pieces left overs for cooker at each side to have at the same level.
The door coating & shelves are peeling off.
Look elsewhere.

27 juli 2026
Review zonder uitnodiging
Logo Wickes - Hinckley

Antwoord van Wickes - Hinckley

Hi Deborah, We are truly sorry to hear about the issues you've experienced with your kitchen, particularly with the plinths, countertops, and the peeling door coating and shelves. We appreciate you bringing these concerns to our attention. We are committed to improving our products and services and we have requested further information to have this looked into for you. - Sean

Beoordeeld met 5 van de 5 sterren

New Kitchen - Karen (Hinckley)

Karen went above and beyond to design our dream kitchen and had it ready for us in no time. We cannot thank her enough for the time and effort she put in to bring it together so quickly for us. I would highly recommend Karen and Wickes if you are looking for a new kitchen. We could not be happier with our experience. Thank you again Karen ☺️

4 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We are so pleased to hear how delighted you are with your new kitchen! It's wonderful that Karen went above and beyond to design your dream kitchen so quickly. We're glad you're happy with your experience. -AK

Beoordeeld met 5 van de 5 sterren

Excellent store experience

The Hinckley store had all the fencing materials we needed with plenty of stock. The assistant, David, who served us at the checkout was so friendly and cheerful which made shopping for mundane stuff so much more of an enjoyable experience.

25 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We're so pleased to hear you found all the materials you needed. It's wonderful that David was friendly and cheerful, making your shopping experience enjoyable. Thank you for your kind feedback! -AK

Beoordeeld met 5 van de 5 sterren

Our lovely new kitchen

We had an awkward kitchen layout, but Sandhu designed it beaufifully. From start to finish he has been so friendly and helpful. With all the years of experience, he knows it all. As this was a DIY project, we asked a lot of questions along the way, and Sandhu was always happy to help and advise. Its been an exciting experience and we are over the moon with our new kitchen and its so much better than the old layout. I would definately recommend Wickes and Sandhu. Thanks from the Coleys 😀

26 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

Thank you for sharing your wonderful experience with us. We're so pleased to hear that Sandhu was able to transform your awkward kitchen layout into something beautiful. It's fantastic that their friendly and helpful advice made your DIY project an exciting experience, and that you're so happy with your new kitchen. -AK

Beoordeeld met 5 van de 5 sterren

Kitchen Upgrade

From start to finish my kitchen experience has been stress free thanks to Karen from Wickes who has calmly and patiently helped me design and choose the right kitchen for my budget and needs. I am so pleased with end result - thank you to Karen Waldron and Wickes

26 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We're so pleased to hear about your positive experience and the excellent service you received. It's wonderful that Karen calmly and patiently helped you create the right kitchen for your budget and needs. Thank you for your kind feedback! -AK

Beoordeeld met 5 van de 5 sterren

Great service

Sandhu was extremely helpful and guided us through multiple iterations of our kitchen design as our extension build progressed. Great overall service and a very reasonable price, would certainly recommend

24 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We're so pleased to hear that Sandhu was extremely helpful and guided you through your kitchen design. It's wonderful that you received great overall service and found the price reasonable. Thank you for your kind recommendation! - AB

Beoordeeld met 5 van de 5 sterren

The design consultant Sandhu was…

The design consultant Sandhu was extremely helpful when he came to my home to discuss new kitchen cabinets. I didn’t feel pressured into buying something I couldn’t afford. When I went into the store Sandhu had the plans ready for me to see.

17 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Hinckley

We're so pleased to hear you had such a great experience with us, Linda! It's wonderful that Sandhu was helpful and made you feel comfortable throughout the process. Thank you for your kind feedback. - AB

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