Wickes - Lichfield Reviews 

I am a regular user of this store because of the excellent customer service provided by Bev. I would give 6 stars if possible.

Bev is brilliant. Nothing is too much trouble.

We have used Lynne in the kitchen department 3 times and she's always been helpful . Had some great discount to and nothing is to much trouble 🥳🥳. Highly recommend .

Great quality kitchen and mine was a budget Lifestyle kitchen. Great service and aftercare too. Julie Evan’s was my designer. Nothing was too much trouble for her, I could phone, email or pop in any time and she always made time for me and quickly sorted out any concerns and requests. The whole process was a real pleasure, relaxed and efficient, thank you Julie! I highly recommend a Wickes kitchen especially with Julie as your designer.

What a great experience. We have never had a new kitchen and found the professionalism and knowledge of Lynne Smith second to none.
She explained everything and prompted us to look at things we had never thought about.

Even though I shopped at a busy time I had help from Andy to put heavy items in my car. Friendly and helpful staff, tidy store, happy shopper.

We have great pleasure in trying our best to make the staff smile as we are in almost every day in wickes lichfield. Staff are very friendly especially Beverley Anne she deserves a pay rise. We love you our B x

I visit my local Wickes on the daily due to my business, I’ve always found the members of staff polite cheerful and always happy to assist or help me with any queries I may have, top customer service.

Great choice of materials and friendly staff,
especially Bev who is more than willing to help.
She has also informed me of store offers/discounts.

Jenny extremely helpful. Helped with ordering wall units and enabling me to collect, working around holiday dates.
Good listener and engaged, later advising on tiles. Straightforward stuff maybe, but I’m no professional, so appreciate her care. Thanks

Submitted an application to the Wickes community support projects. The process was straightforward and Beverley and those at the Lichfield branch were most obliging. On behalf of our school I can only thank them for their generosity as the resources will really help develop the schools growing Forest school site.

Great customer service when buying a kitchen from Lynne Smith at Lichfield branch.

We had a home measure and in store design appointment with Julie Evans at Lichfield. This is the first kitchen we’ve bought ourselves and Julie couldn’t have made the process any smoother for us. She showed us many different options of cabinet, work surface and appliance and worked towards our budget whilst ensuring our needs and wants were met. Julie is a true professional and a lovely woman whose dedication and commitment to customer service shouldn’t go unnoticed - so thankyou!

To date an excellent experience with Wickes. Lynne was a big help designing our bathroom and had some fabulous ideas. Design, ordering and paying all went smoothly. Just hope the delivery and installation goes as smoothly and the end result is what we hoped for.

Julie Evans from the Lichfield store was amazing. Her expert advice and experience supported myself and partner in designing our new kitchen. Julie answered all our questions and made suitable amendments when needed. She made our experience at Wickes one to remember. Thank you for all your help Julie.

Jenny was a super help to us in store today and made the experience much easier. Thank you!

Helpful advice and a no pressure approach to our initial enquires into the options for a new kitchen. The all in price made it far easier to budget and removed the need to find our own fitters. Lynne Smith was very helpful and patient with our fine tuning of our requirements.

Excellent start to finish. Lynne smith from Lichfield branch was a plesure to deal with. Always listened and helped all the way through the design. Installation team amazing too with a very high standard of work and no issues at all. Would 100% recomend.

Without this lady I wouldn’t be writing this , she helped me so much in the shop
And was very patient with me and helped me set up the app ! 👏 Thank you so much Megan