Wickes - Lincoln Reviews 

I can only comment on the process so far in ordering a bathroom but Carl Price has been exceptionally helpful in discussing the project , guiding in choosing products and designing the project.
He is so passionate and enthusiastic about helping the customer without just nodding. He would helpfully discuss options if he felt that your own ideas/choices could be improved.
He is quite dogged in helping the customer to perfect a project.
He is a credit to any design he is involved in and very well practiced in customer focus.

Ordered a new kitchen but a bin cupboard door & a hob drawer front were damaged - re ordered them on 04/07/26 still not arrived & when contacted cust services was told to call parcel force who had sent them back as my address was inaccessible !!! Presuming they went to the flats next door .I have contacted cust services twice & not received a great deal of help 1st they refused to take a whole length of worktop & plinth back & told me to go to local shop manager - your "bespoke kitchen designer " came round & measured but after perseverance on our part they accepted them back . If my kitchen is do bespoke why do I have 2 gaps between cupboards ? I am not impressed & want y cupboard door & drawer front ASAP .These item were ordered on 04/07/26 it is honestly getting beyond a joke .A bin cupboard door front & hob drawer front small one the top . Wish i could put pictures on here .

MJ Smit, Design Consultant at Wickes Lincoln, was fantastic. He came to my home, listened carefully to what I wanted and really took the time to understand how I use the space. He then created an amazing kitchen design that has made the kitchen feel so much more functional, lighter and welcoming.

I’m really pleased with the design and can’t wait to see it brought to life. Thank you MJ for all your help and for creating such a great design!

We were looking to get a new kitchen, met with carl price, a lovely man and obviously loves his job, went throught all we required and made a few changes and couldnt ask for more. Would highly recommend.

Ashley in the Lincoln store was fantastic. She was knowledgeable and listened to what I was looking to achieve in my kitchen.

Carl was friendly, extremely attentive, helpful and knowledgeable from the start of the process to have a new bathroom fitted, and all the way through. Highly recommended.

We were looking to purchase a new kitchen. Carl Price took care of it all. He listened and then found solutions to our needs. The final design is perfect and now on order.
Thank you Carl for your time and patience. Brian and Kath

Helpful and easy to communicate with.

Ashley Turton (Design Consultant) Down to earth, knowledgeable about the product and process and helped us from a buyers perspective rather than trying to upsell additional product.
We need to mix and match other suppliers goods into our kitchen and Ashley was happy to arrange just the cabinets and doors etc without any difficulty. We made several changes to the original design once she had presented the options.
Very professional yet personal approach from Ashley.
It's a big issue allowing a home visit to a sales person but we would welcome Ashley again at any time.

We are planning the refurbishment of our en-suite and have had the professional support and advice of Design Consultant Carl Price. He came to our house for the initial consultation to take measurements and discuss our vision. A few days later we went to the store and worked through the details. Carl came up with suggestions and we looked at the products. We didn’t feel rushed or pressurised and went away with details of all our choices to consider in our own time at home. A week later we returned to store to finalise the design. We made lots of changes along the way based on the product knowledge and experience of Carl and also are own ideas. It was an interesting and enjoyable experience and we now look forward to the builders survey with a company identified by Carl. Great service, thank you.

Carl Price was very knowledgable with Wickes bathroom products and knew his way around the computer software to add and delete items in a timely manner and give us a detailed floor plan

Let us hope that the installation and quality of the products that will be provided will match Carl’s enthusiasm and service

Really polite and helpful staff member (Harry) - I phoned ahead to check if am item was stocked and he kept it reserved for me behind the till until I arrived.
Little gesture but was having a hectic day so the thoughtfulness went a long way for customer satisfaction!

Form the very first visit Ashley Turton , Design Consultant, Wickes , Lincoln was our fairy godmother
She took my dream kitchen ideas and turned them into the most amazing design for our new kitchen
She incorporated our wish list into the kitchen design and also suggested some brilliant design ideas for us to consider which were all spot on
The design service was so successful and Ashley went above and beyond to make sure we were happy with every little detail, , nothing was too much trouble and didn’t feel pressured at all which was our experience elsewhere, can’t thank her enough for everything

We were listened to and got exactly what we wanted. Carl was brilliant. 🤩 very happy so far. Let’s hope when it’s fitted finally we will still be as happy. Great service so far.

Had a kitchen designed by Carl Price, great service. Carl is enthusiastic and clearly loves what he does.
Unlike other designers he understood the vision we had and created the perfect kitchen for us.
Kitchen quality is good for the price and our joiner was impressed with it. Out of all items received only one item was damaged which was replaced within 48hours.

Lincoln store had very helpful staff.
Thank you so much for the donation of materials to our community project. They have been put to good use already.
I have also found this store really useful when purchasing items for my own use. Happy to recommend

Visited to look around bathroom display. Found it so hot and uncomfortable within the store. Didn’t stop!! Poor staff having to work in those conditions ☹️ air conditioning desperately needed.

I made a mistake on my click & collect order but the store Steve & Harry sorted it quickly and efficiently.
Felt sorry for the staff with no air con in this heat.
Very happy with the service I received,

I went to ask for help because I couldnt find the product I wanted. The young man I spoke to, Harry, was extremely helpful checking online for me and trying to see if and when it could be delivered. He went the extra mile in terms of helpfulness and I would highly recommend!

Glen, Liam and Harry, what a team! Half an hour of excellent advice and customer service. Having just moved needed help and they were professional and reassuring. Liam a younger member of the team was outstanding!