Went to the Maidstone branch and was helped by Jim - I'm not a professional or even an experianced DIYer but Jim helped me through with a smile. Made it a lot less stressful.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Just wanted to give a big shoutout to Jim on the tills at Wickes Maidstone! He was so lovely, friendly and chatty, and genuinely made my day a little brighter. Such a kind and welcoming person, and it... Toon meer
Bedrijf heeft geantwoord
Purchased a kitchen from Wickes and the service was amazing from start to finish. Abbie was there every step of the way and went above and beyond - she really couldn’t have been any more helpful if sh... Toon meer
Bedrijf heeft geantwoord
Matt Nowotny was absolutely first class. Extremely knowledgeable, patient and efficient. Helped at every stage, went above and beyond, Thanks Matt the kitchen is great. Billy and Dandy.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Wickes - Maidstone
Geschreven door het bedrijf
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contactgegevens
St Peters Street, Maidstone, Kent, ME16 0SN, Verenigd Koninkrijk
- +441622690346
4,8
Uitstekend
270 reviews
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Customer service
Jim at Wickes Maidstone Extra went above and beyond to help me today. Very knowledgeable and fantastic customer service.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi, Claire. Thank you for taking the time to share your review with us. We're really pleased to see that, Jim was knowledgeable and provided fantastic customer service during your visit. Thank you again for your kind feedback. - Scott H
Great service at Wickes
Great service at Wickes. Jim is always extremely sociable, polite and helpful. Helped load bags of salt into our car. Thank you!
11 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi, Gino. Thank you for taking the time to share your review with us. We're really pleased to see that, Jim was sociable, polite and helpful during your visit, providing great customer service. Thank you again for your kind feedback. - Scott H
Great customer service
Abbie was our kitchen designer and she was great - very knowledgeable and quick to respond. She was patient whilst we went back and forth and offered ideas if we were stuck. We're very happy with our kitchen design and look forward to the installation.
24 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
We're so pleased to hear about your positive experience with Abbie! It's wonderful that they were knowledgeable, responsive, and patient, offering great ideas throughout the process. We're delighted you're happy with your design and look forward to your installation. -AK
Jim was very helpfull and his product…
Jim was very helpfull and his product knowledge was excellent. A pleasure to shop a wickes Maidstone.
23 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
We're so pleased to hear that Jim was very helpful and that their product knowledge was excellent. It's wonderful to know you had a pleasant shopping experience! -AK
Jim Maidstone store
Just been to the Maidstone store. Excellent friendly service from Jim, really nice guy
23 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Thank you for taking the time to share your positive experience, John. We're delighted to hear that you received excellent and friendly service from Jim during your visit to our store. - AB
I had the pleasure of seeing Tracy &…
I had the pleasure of seeing Tracy & Siobhan in store today and their level of customer service was exemplary. Their product knowledge and advice given to me was outstanding. They were extremely helpful, courteous, professional and efficient.
21 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi, Diane. Thank you for taking the time to share your review with us. We're really pleased to see that Tracy and Siobhan both provided excellent customer service during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H
It’s always easy to find stuff here
It’s always easy to find stuff here. Staff is quite friendly. Jim is amazing to handle any query.
17 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
We're so pleased to hear that you find it easy to locate items and that our staff is friendly. It's wonderful to know that Jim was amazing in assisting you with your queries. Thank you for your kind words! -AK
Jim was really helpful with types of…
Jim was really helpful with types of preservative
I brought it and 15 sleeper in all
12 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi Customer, We're so happy to hear our team provided such helpful assistance with your purchase! Especially Jim, We appreciate your kind words. - Sean
Wasn sure exactly what i needed and…
Wasn sure exactly what i needed and wasn't sure about the price which I mentioned at the till.
Jim, serving me, ran me through all my options, offered some further advice which led to me selecting a different product that was almost 10% cheaper so I felt like I'd saved a few quid too. Thanks Jim and thanks Wickes for employing kind, helpful staff lime him.
10 augustus 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi, Luke. Thank you for taking the time to share your review with us. We're really pleased to see that, Jim was able to help you with products in store, saving you money. Thank you again for your kind feedback. - Scott H
Abbie provides excellent customer service
I phoned Wickes Maidstone to request a home visit for my elderly parents as they wanted to update their bathroom. I arranged for Abbie to visit us after explaining a bit about their accessibility needs. Abbie spent time with my parents getting to know what they needed and how they would use the bathroom. We visited Abbie in store today to review her design options and finalise the specific details needed. From start to finish, Abbie was really helpful, friendly and patient, ensuring that everything we needed was done. Nothing was too much trouble.
31 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi, Tim. Thank you for taking the time to share your review with us. We're really pleased to see that your design consultant, Abbie, was helpful, patient and friendly during your design appointment, making for an excellent shopping experience. Thank you again for your kind feedback. - Scott H
Great customer service from Jim this…
Great customer service from Jim this afternoon much appreciated
29 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Thank you for your wonderful review! We are so pleased to hear that Jim provided great customer service this afternoon. We truly appreciate your kind feedback. -AK
Jim that served me was more than…
Jim that served me was more than helpful, friendly and very knowledgeable will make my way to him again.
29 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Thank you for taking the time to share your wonderful feedback. We're so pleased to hear that Jim was helpful, friendly, and knowledgeable. We appreciate your kind words! -AK
Jim was polite and courteous
Jim was polite and courteous. A really refreshing experience in a world where most things are automated and you don’t speak to anyone. Been to this store a few times recently and all the staff have been very friendly!
27 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi B Bamber,
We're so pleased to hear about your positive experience! It's wonderful that our staff, especially Jim, were polite and friendly, making your visits refreshing. Thank you for your kind feedback! -Ellysse
Jim on the tills was very helpful
Jim on the tills was very helpful, thank you
27 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi Duncan, Thank you for taking the time to share your 5-star review. We are so glad to hear that Jim on the tills was very helpful. We truly appreciate your kind words. - Sean
Excellent member of staff - Jim
Excellent, could not locate item initially as it was down an aisle that had no customer access for maintenance. A member staff (Jim) was incredibly helpful at locating and bringing the required item, and then putting it through the till immediately.
27 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
We're so pleased to hear about your excellent experience! It's wonderful that Jim was incredibly helpful in locating your item and assisting you at the till. Thank you for your kind feedback. -AK
Staff were amazingly helpful
Staff were amazingly helpful, both on the phone and in store, when we made a complex set of purchases which we could not have gotten anywhere else. Special mentions to Tracy, Callum and Sam.
20 juni 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
We're so pleased to hear about your excellent experience with our team, both over the phone and in-store. It's wonderful that Tracy, Callum and Sam were able to assist with your complex purchases. Thank you for your kind feedback! -AB
Helpful staff
Jim, member of staff serving was very helpful and friendly.
20 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Thank you for your wonderful five-star review, Phil! We are so pleased to hear that Jim was very helpful and friendly during your visit. We truly appreciate your kind feedback. - AB
One of the staff memeber's
One of the staff memeber's, Jim, helped me alot with choosing and looking for the best mixer for my sink. Very friendly and knowledgable.
8 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi Pat, Thank you for your review about our team member Jim in our Maidstone store. We are pleased that Jim was able to help you with your mixer tap purchase. Many thanks for your business.
Jim the paint expert.
I had known idea of what the paint was called, just had pictures but had such great help from a lovely guy called Jim.and he got exactly what paint i wanted. Overall really good experience.
22 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi Luke, Thank you for your review about our colleague Jim in our Maidstone store. We are pleased that Jim was able to help you with the paint you wanted. We hope your painting goes well, many thanks for your business.
Excellent team
Excellent team, real products! Very helpful as well 👍😎 Jim - superman!
20 juli 2026
Review zonder uitnodiging
Antwoord van Wickes - Maidstone
Hi, Philip. Thank you for taking the time to share your review with us. We're delighted to see you found our staff to be excellent and helpful. Thank you again for your valuable feedback. - Scott H
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