Wickes - Maidstone Reviews 

270
•
TrustScore 5 uit 5

4,8

St Peters Street, Maidstone Kent, ME16 0SN, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Went to the Maidstone branch and was helped by Jim - I'm not a professional or even an experianced DIYer but Jim helped me through with a smile. Made it a lot less stressful.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just wanted to give a big shoutout to Jim on the tills at Wickes Maidstone! He was so lovely, friendly and chatty, and genuinely made my day a little brighter. Such a kind and welcoming person, and it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Purchased a kitchen from Wickes and the service was amazing from start to finish. Abbie was there every step of the way and went above and beyond - she really couldn’t have been any more helpful if sh... Toon meer

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Beoordeeld met 5 van de 5 sterren

Matt Nowotny was absolutely first class. Extremely knowledgeable, patient and efficient. Helped at every stage, went above and beyond, Thanks Matt the kitchen is great. Billy and Dandy.

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bouwmarkt
  2. ook in
  3. Kookwinkel
  4. Sanitairwinkel
  5. Zonne-energiebedrijf

Over Wickes - Maidstone

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens

  • St Peters Street, Maidstone, Kent, ME16 0SN, Verenigd Koninkrijk

  • +441622690346

4,8

Uitstekend

TrustScore 5 uit 5

270 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(270)

14.688 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Maidstone staff shout out

Just a quick thankyou to the team at Wickes Maidstone. Always polite, happy and friendly service normally with a smile.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Phil, Thank you for your review regarding the team at our Maidstone store. We appreciate your business.

Beoordeeld met 5 van de 5 sterren

It's nice to be served by Jim

It's nice to be served by Jim. Always got a smile on his face

6 mei 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Mr Robert Poots. We appreciate you sharing your positive experience with us. It's great to know you were served well and were happy with the service provided by Jim. - Sean

Beoordeeld met 5 van de 5 sterren

The staff at Wicks Maidstone have…

The staff at Wicks Maidstone have helped me on several occasions, great advice and help with all the diy I have been doing. Special thanks to Jim who took the time to chat today.

4 mei 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Steve, Thanks for taking the time leaving your review. We're happy to hear that Jim and the staff at the Maidstone store was able to help you and give great advice on all your DIY projects you have been doing. Thanks again for the kind feedback. -JL

Beoordeeld met 5 van de 5 sterren

Stocked everything i needed at a…

Stocked everything i needed at a sensible price. Jim on the checkout was helpful and personable, low stress experience.

29 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Ian, We appreciate you sharing your feedback. We are so glad to hear that we stocked everything you needed and that Jim provided a low-stress experience. - Sean

Beoordeeld met 5 van de 5 sterren

Urgent delivery required

I needed an urgent delivery of topsoil as I had been let down by an online supplier so visited Wickes in Maidstone. Luckily for me a lovely lady called Tracy was able to arrange a same day delivery which saved me a world of pain and she saved me money. Fantastic customer service from Wickes no more internet suppliers for me it’s Wickes every time

28 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

We're so glad that Tracy could assist you with your urgent topsoil delivery and prevent further inconvenience. It's great to hear that our service met your needs and saved you money. We appreciate your positive feedback! -AK

Beoordeeld met 5 van de 5 sterren

Jim is great!

Fantastic experience at Wickes in Maidstone. Having done lots of research online, I realised I needed to speak to someone and called a couple of local companies as well as popping into my two closest DIY type stores. None could help, but one recommended Wickes. Called Wickes, spoke to a chap and he said "Jim's the man you need; he'll be in at twelve if you want to come and speak to him". I rocked up at 12:05, found Jim, and was not disappointed! Great to actually be able to get advice rather than coming up against staff who don't know what they're selling. Keep up the good work :)

9 maart 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi, we're happy to hear that you had a fantastic experience and received helpful advice from our team. We appreciate you taking the time to share your positive feedback about your visit to our store. We're glad our team could provide the expertise you needed! -LG

Beoordeeld met 5 van de 5 sterren

Jim was really helpful

Jim was really helpful, a lovely man, who kindly took my shopping out to my car for me.

They were mega heavy. Thank you

13 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

We're happy to hear that you had such a positive experience. We appreciate your kind words about the assistance you received from Jim with your heavy shopping. Thank you! -AK

Beoordeeld met 5 van de 5 sterren

Matt was very experienced and…

Matt was very experienced and efficient, very thorough and extremely helpful , we are really looking forward to kitchen and bathroom installation

18 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Sarah, We appreciate you taking the time to leave your review. We're happy to hear that you found Matt to be experienced, efficient, and helpful. We hope you enjoy your new kitchen and bathroom! -Summer M

Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff - especially Jim on the till

15 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

HI Marion, Thanks for taking the time leaving your review. We're happy to hear that Jim was able to help you and provide a range of knowledge. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Beoordeeld met 5 van de 5 sterren

Friendly, helpful staff.

During my recent visit I received help from a number of members of staff. They were all friendly and helpful, especially Jim, working at the till.

13 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Peter, we're happy to hear that our team members were friendly and helpful during your visit. We appreciate you mentioning the positive assistance you received at the till. -LG

Beoordeeld met 5 van de 5 sterren

Jim on the till was so helpful and…

Jim on the till was so helpful and friendly - made us laugh which is great on an Easter Monday afternoon. A credit to Wickes :-)

6 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Lynn, We appreciate you sharing your positive experience. We're so happy to hear that Jim was helpful and friendly, making your Easter Monday memorable! - Sean

Beoordeeld met 5 van de 5 sterren

Great design process

Saw Richard at the Maidstone store who was extremely helpful throughout the choosing and ordering process. He was professional with advice and transparency of costs including specialist costs.
After the home visit, we visited the store on three occasions as we changed minds on layout, units and colours. Each time Richard maintained being professional, helpful and patient !!
We look forward to this initial experience being carried forward to installation.

6 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Nicki, We appreciate you sharing your experience at the Maidstone store. We're happy to hear that Richard was helpful throughout your selection and ordering process, providing professional advice and cost transparency. We value your feedback regarding the multiple visits and are glad they remained patient. - Sean

Beoordeeld met 5 van de 5 sterren

Jim provided great service in the…

Jim provided great service in the Maidstone store

30 maart 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Shane, Thank you for taking the time to share your feedback with us. It is great to hear that you were pleased with the service provided by Jim. -Summer M

Beoordeeld met 5 van de 5 sterren

Jim was an absolute star today

Jim was an absolute star today. Thoroughly recommend Wickes at Maidstone because of staff like Jim.

6 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Tony, Thank you for taking the time to share your feedback with us. We are happy to hear that Jim was able to provide excellent customer service! -Summer M

Beoordeeld met 5 van de 5 sterren

A big thank you to Abbie our design…

A big thank you to Abbie our design expert, she was fantastic from start to finish, nothing was too much trouble. When we had to come in as we needed to change our sink she was super helpful. At the end when everything was done and it looked amazing we had a few returns as we didn’t need some excess tiles and flooring and she sorted the refund straight away no fuss. Made the experience so much easier and stress free! Really can’t praise Abbey enough!

9 maart 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Samantha, We appreciate you sharing your experience. It's great to hear that our design expert Abbie was so helpful and made the process easier for you. We're happy she could assist with your changes and returns efficiently! -Summer M

Beoordeeld met 5 van de 5 sterren

Richard was professional and…

Richard was professional and knowledgeable about the product
we purchased. He was quietly efficient, patient and very helpful

25 maart 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Jan,

It's great to know Richard was professional, knowledgeable, efficient, patient, and helpful. We appreciate you sharing your feedback with us. -Ellysse

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. From the initial consultation to the final installation I was kept up to date with the progress of the delivery of the kitchen units to the installation date.

9 maart 2026
Review zonder uitnodiging
Logo Wickes - Maidstone

Antwoord van Wickes - Maidstone

Hi Linda.

We're happy to hear that you received excellent service throughout your kitchen project, from the consultation to the installation date. Thank you for your positive feedback!- PP

Beoordeeld met 5 van de 5 sterren

Wickes donated materials to our local charity

Wickes donated materials to our local charity as part of its Community Project initiative. This is of great help to small community groups like ours, and we are extremely grateful for the assistance.

13 maart 2026
Review zonder uitnodiging
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Antwoord van Wickes - Maidstone

Hi Brian, We appreciate you taking the time to share your feedback. We're happy to hear that our donation was helpful to your local charity as part of our Community Project initiative. - Sean

Beoordeeld met 5 van de 5 sterren

A big thank you to Samuel from Wickes…

A big thank you to Samuel from Wickes in Maidstone for being so helpful in arranging a number of items that they’ve kindly donated to us as part of our community project. 🌳

This generous support will make a real difference to our outdoor learning programme and will directly benefit our students. We’re incredibly grateful for your time, support, and commitment to the community—thank you again!

18 maart 2026
Review zonder uitnodiging
Logo Wickes - Maidstone

Antwoord van Wickes - Maidstone

Hi Clare. Thanks for taking the time leaving your review. We are happy to hear that Samuel and the Maidstone branch was able to donate a number of items for your project making a difference to help the students learn new skills. Thanks again for the kind feedback. -JL

Beoordeeld met 5 van de 5 sterren

Wanted to purchase a New Kitchen and…

Wanted to purchase a New Kitchen and had the pleasure of dealing with Richard who came out and designed a kitchen within my budget. Communication was excellent and answered all the questions I had, I would certainly want him to design any future projects for me in the future and I will ask for him personally

10 maart 2026
Review zonder uitnodiging
Logo Wickes - Maidstone

Antwoord van Wickes - Maidstone

Hi Ian, Thanks for taking the time leaving your review. We're happy to hear that you had a positive experience with our designer, who created a kitchen design that met your budget and was able to answer any questions you had. Thanks again for the kind feedback. -JL

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