Wickes - Perry Barr Reviews 

Excellent paint mix by a lovely lady called Ang

I would like to commend Ancela, Customer Assistant at the Perry Barr store, for her exceptional help today. I was in a hurry to collect my Click & Collect order, and she went above and beyond to ensure I had all the correct items before I left. Her attentiveness, efficiency, and friendly attitude made a real difference to my experience. Thank you, Ancela, for your excellent customer service.

Thank you to all the staff at Perry Bar, especial thanks to Pinny and Julie, both alway helpful with a smile. After completing my own renovation which took 4 months, Wicks cam ti my aid when need, thabk you, Guv Johal

Charlotte very helpful when advising me on paint and helping me locate what i needed

I needed specific items and was able to buy both of them. I was pleased with the range of stock to choose from. A member of staff , Ancela, showed me the relevant shelves so I was not wandering aimlessly, wasting time. The stock was well labelled so I knew how much everything cost.

Excellent service

Call in store today seen Bill great service full of knowledge could do any more.

I’ve been coming to the Perry Barr store for many years. I have found the staff members Pinny and Jas to be kind and helpful and service with a smile. If you need help these two are great asset to Wickes. Well done!

Jas is very helpful and always willing to assist

Very supportive staff mainly Ancela and shashi, thanks

I have shopping with Perry Barr fir a long time. Always get good service by pinny and shashi.
Very helpful and knowledgeable

Amazing experience at Perry Barr great customer service from Dan what a great lad he knew his stuff and when he didn't know something he told me he didn't but that he would ask and spoke politely and with a smile.

Great polite lad Dan helped me with finding a certain hinge for my gate and the correct size screws and wall plugs to use on concrete and the fence posts. Such a knowledgable lad and was smiling before I even approached him and that’s why I chose to ask him the questions I needed answered. Great store and great worker.

Great service very helpfull from shashi 10 out of 10

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Had a great experience at Wickes Perry Barr thanks to Teresa. She was friendly, knowledgeable, and really helpful throughout my visit.
Teresa clearly takes a lot of pride in her work and seems to know every corner of the store. Sometimes it feels like she's the queen of Wickes – in the nicest possible way!
She did keep calling me "sir," which became a bit of a running joke by the end of the visit. By the time I left, I felt like I'd been knighted in the paint aisle, with Teresa presiding over the ceremony using a roller pole as her ceremonial sword.
Excellent customer service, plenty of laughs, and a genuinely pleasant shopping experience. Thank you, Teresa!

I have had some great help from Ancela today. She has helped me find the items I was looking for and assisted me with a live demonstration of how to use them! Very friendly, very knowledgeable and a valuable asset to this store!

I do not recommend kitchen design services at Wickes Perry Barr. The level of professionalism was very poor, and when problems appeared after the design was completed, they avoided taking responsibility — including the store manager.

I am very thankful to pinny because she treat us very well appreciate to her

I felt compelled to write this review personally to share the wonderful and truly exceptional service we received from one of your colleagues, Ms. Karen Khan, at the Wickes Perry Barr (Birmingham) branch.

After purchasing our very first home in December 2024, my family and I went through a stressful few months — from conveyancing delays to issues with contractors. When we began looking for kitchen units, we visited several places before reluctantly booking an appointment with Wickes for a quote. At that point, my wife and I were feeling quite apprehensive about making any big decisions.

That all changed when we met Karen. From the start, she was empathetic, patient, and genuinely interested in understanding our needs. She listened carefully, guided us through the pros and cons of different designs, costs, and fittings, and even visited our home to help tailor the layout. Her meticulous attention to detail — down to creative ideas like using the bin units for rice storage — left us both amazed at how culturally aware and thoughtful she was.

When our Wickes kitchen was finally delivered, there were a few missing items and challenges with our fitter. However, Karen stayed in touch throughout, offering solutions and reassurance at every step. She was a true beacon of support, turning what had been a long and arduous home renovation journey into a genuinely positive experience.

Thanks to Karen, our new kitchen doesn’t just look beautiful — it feels like the heart of our home.

Please do pass on our heartfelt gratitude to her and to your wider team for fostering such a strong culture of care and customer service.

With sincere thanks,
Abdul

P.S. We’ve officially moved in — and Karen, your rice storage idea is Top Trumps!