Wickes - Pontefract Reviews 

Can't replace a kitchen door without buying full units. So if anything happens after purchase you are stuck with the whole lot! They buy from an outside supplier and do not stock the spare parts.

Was served by Deb this morning what a pleasure to have a member of staff so helpful enquired about a trade account at 7am was up and running by 7.05am
Great customer service still exists!!!

Five star review for Deb! Extremely help and couldn’t do enough for me at the checkout and helping me set up my trade card. Every store needs people like deb to brighten your day up.

Deb at Pontefract store could not have been more helpful today 10/10 customer service will visit again. Thank you Deb!

Perfect customer service from Debs at the Pontefract store. Really friendly and helpful at such an early hour! Thankyou Debs.

I bought a 9litre tub of Wickes shed and fence paint , to say it is not fit for purpose, would be a compliment,
on new wood i had to put four coats of the stuff to get any kind of result, you would do better with a bottle of
cordial. there own brand fence paint is useless, taking peoples money under false pretences , come on wickes
you can do better

Great help from DEB at the Pontefract store talking me through getting my trade go membership

Went to Wicks Pontefract and Deb served me she was extremely knowledgeable and so friendly and patient. She is a superstar.

Very unhappy customer, booked a home visit for somebody to come out and measure up for new kitchen etc from pontefract store and was let down 25 mins beforehand because “something has come up and I can’t make it” Had taken time off work to fit this in. Will look elsewhere for my new kitchen. Fuming 😤

Deb was amazing! Really helped and got a sale through her great service! Thanks Deb!

Hi, I went to Pontefract wickes today and got a trade account with Deb. She was brilliant and helped me through the process.
It's always good when the staff are helpful and knowledgeable.
Thanks Deb

Deb was super helpful to us today, we’ve shopped at Wickes many times but today we were asked by Deb if we had a trade account which we didn’t. Really quick and easy to apply and she was really helpful and friendly. Thanks Deb

The Planner made everything

Friendly and helpful, lady at the till was really kind and patient with my children.

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old property,we where in contact with them on quite a few occasions.We have to say that the way they handelled our requests was exemplary. And so we can highly recommend Ben and Colin for the entire process ,from start to finish. Kudos to them both Many thanks Steve and Lynne

I use pontefract Wickes regularly. Debs is always polite and has general chit chat, very smiley and professional.

I recently visited Wickes in Pontefract and was blown away by the exceptional service I received from Deb. From the moment I walked in, she was welcoming, knowledgeable, and genuinely eager to help — going above and beyond to make sure I found exactly what I needed. Deb is a true asset to the Wickes team, and her outstanding customer service made what could have been a stressful experience an absolute pleasure. I will definitely be returning, and I hope Deb gets the recognition she truly deserves!

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card.
Each time we go in to store Deb is always smiling always goes out of her way to say hello and have a chat with us.
Yesterday was busy on the tills and Deb had radioed for support on the tills. Unfortunately nobody responded to her instantly, but she calmly and confidently served each person quickly!
Thank you so much Deb!

Excellent service from Deb, couldn't have been more helpful.