Wickes - Sheffield Crystal Peaks Reviews 

On finally choosing a new kitchen both my wife & I decided to go with the one we liked at Wickes,That’s when we met Tori one of the kitchen designers there.We described which one we liked & off we went,
Tori Was so easy to speak to & extremely helpful,We arranged a date for her to check out the dimensions of our kitchen layout told her what we would like & left it all in her hands.Tori came up with a design which both my wife & I loved & with a little tweaking here & there went for it,We left everything in Tori’s hands the measurements,the ordering,EVERYTHING,Fantastic service. “Got to say Tori made everything so easy for us” Date set for delivery & the installation & off we go.Wickes chose ASKO Installations for our project & Kevin came to check exactly what was required,set a date and WOW both Kevin & Leyton worked like men possessed,what a great team they are they both knew what each other were doing & everything went like clockwork including the follow up trades,which Kevin arranged……Our new kitchen looks FABULOUS,My wife sprouted peacock feathers just like the advert on TV. When showing friends & family our new kitchen.We would also like to send a massive thank you to Alistair our designated kitchen customer co- ordinator
ALL IN ALL GUYS THANK YOU ALL FOR MAKING WHICH WE THOUGHT WAS GOING TO BE A STRESSFUL EXPERIENCE,INTO SUCH A PLEASANT ONE.
P.S Bathroom next.

Came in to buy a kitchen tap but was soon put off by the display covered in dust and most of the taps with missing parts. How ever you think someone is going to purchase one is beyond believe.
Looking at reviews this will fall on deaf ears only reply to positive reviews 😕😕

Great work from our sales/design main man Lewis Burley. So easy to chat with, not pushing the sale. Just let's it flow. Great with assisting with the design of our new bathroom.
And, again superb when it came to getting in touch with after the design and sale was completed.
Also top work from the installation team. Quick, professional and tidy throughout.

Brilliant. Shall be coming for a kitchen next.

A fantastic end to end service provided by Hannah and the team for our new bathroom design & install. Well recommended.

Corey and Rees was amazing they helped us move and load a lot of materials they was very pleasant and gave that personal touch

I had a problem with a tin of mixed paint and Jo (DM) was amazing! So helpful and understanding and sorted everything out for me. Fab customer service! Thank you so much!!

Joanne (supervisor in drakehouse wickes Sheffield) is an absolute star and helped me and my daughter sort out which correct skirting board to order. She is an absolute credit to your company ! Alison and hannah

Absolute dreadful experience. After 4 months of being messed around we finally cancelled the whole bathroom order and installation. Sheffield Drakehouse store are incompetent in every aspect. To top it off there’s the bathroom installers that Wickes don’t even do proper vetting with so instead you get random people who are absolutely useless, and don’t even respond to you. If this was a proper company the staff would be sacked and the “bathroom installers” would be reported to whoever they get employed from. Waste of time and effort. This is only a snippet of our experience with Wickes. Poor communication and organisation! Before we cancelled everything we never received even ONE phone call from a Manager, or had a response to our complaint via their website, and we still haven’t to this day. AVOID THIS COMPANY - WE WISH WE HAD READ THE REVIEWS BEFORE WASTING OUR TIME WITH THIS POOR COMPANY.

Always have a good experience at this store whilst renovating my house! Had a click and collect order and Jo sorted it out for me and they were incredibly accommodating and helpful. Insisted on giving me a partial refund for the items being ever so slightly less than perfect.

Great store and the staff are just brilliant!

Dealing with Hannah from start to finish was easy, she was very professional and polite and explained everything in fine detail. I cant wait to see our new kitchen now.

The customer service at this Wickes is excellent, young man called Rees was kind and helpful. I was given all the assistance I needed which meant I left the store with everything I needed. Wonderful management and the other staff were also very friendly. Great range of products and knowledgeable staff.

Great customer service from Jo, knowledgeable and helpful every time. Thank you Jo

Purchased 2 wooden boards for customer, excellent product at fantastic price, the staff member JO was excellent & very helpful.
Great service Wickes Drake house

Hannah at Crystal peaks

Always use crystal peaks branch lovely staff and very helpful always got everything I need.but could do with new and quicker cash tills

Found the staff very very helpful. The kitchen staff were very knowledgeable & happy to chat.

Went in the other day for some products. Staff were really helpful, spoke to a couple of staff who gave me advice of what I needed. Had the majority of items I was looking for and went away happy.

Came in last week with my husband, was having trouble with an order number but the lady on till was very helpful in helping us sort it out, thankyou to lauryn for saving the day

Went to my local wickes today, couldn't find the item I needed. A member of staff helped me out with no issues and very polite. Thankyou Lauren will be calling again.