Wickes - Stafford Reviews 

We went to Wickes last week to look at the kitchens , the sales lady Deb Mason helped to book a home visit to measure up , she arrived on the day we chose and she gave us ideas we had never thought of and we had the appointment the following Monday to choose our kitchen. Deb Mason was so lovely and friendly and very professional and we came away knowing we had chosen the right place to buy and have our kitchen installed. Thank you Deb as you made our experience very informative and your ideas and experience are very appreciated , we cannot wait to have the kitchen installed

Deb Mason from the Stafford store designed my kitchen. She really impressed me how she listened to what I required and recommended lots of options that I hadn’t thought about. A very friendly lady who went above and beyond. I’m so impressed with the service Deb provided and I’m over the moon with my new kitchen. Also thanks to Mark the kitchen fitter would was superb and lessened any anxieties I had.

From first booking our appointment with Deb Mason at the Stafford branch everything was handled really well. Our kitchen plan was sorted very quickly and we soon got a date for the installation. The fitter was great (Enzo), kept us informed and was polite and tidy and extremely professional. Would definatley recommend

Recently ordered a kitchen from Wickes Stafford. We were assisted by Deb Mason. Deb initially came to our home to measure up and was really helpful with some useful suggestions for the design. Deb is extremely knowledgeable and is always available to answer any questions I have had. Looking forward to having my kitchen fitted. I would highly recommend Deb and the service I have received at Wickes.

Our kitchen is now complete,Lisa Rushby designed it for us ,it's absolutely amazing looks exactly like the pictures of the plans ! We can't thank her enough we are over the moon,the fitter Tony was just brilliant too,he was a perfectionist,the whole procedure from start to finish went very well,I would highly recommend this company,thank you wickes and thank you Lisa and Tony,our dream kitchen is now complete.

AVOID AVOID AVOID! Do not use this company to fit your bathroom or kitchen. We had our bathroom fitted TWICE by Wickes to try and get it right and now we have a newborn baby and left with thick black mould growing in our shower area due to poorly fitted tiles and damp. Awful customer care, they just want your money. Save yourself the hassle and go somewhere else. Compensation offered of £150 was just an insult after what we have been through.

Bought a bespoke kitchen , quite a few of the goods arrived damaged, scratches, scuffs, dirty marks , had not been painted sufficiently, made my designer aware of this, was assured before buying the kitchen that any damaged items would have replacements sent out , after installing the kitchen I made a list and sent out photos of the items that were damaged on delivery , they have refused to send me replacements and want nothing to do with it now , after spending over £4000 on a kitchen I would like to think the customer service would be a bit higher than usual.

My daughter has a bathroom that she loves. We had an excellent design advisor with Lisa Rushby. This was followed with a great team that completed the bathroom both electricians and building company. Thank you for the excellent service and completion of the works.

Just had new showers and bathroom flooring fitted. Excellent service from start to finish, starting with Sarah Astley’s superb designs, advice and guidance followed by Graeme Holden’s excellent workmanship. Very impressed with Wickes.

Wickes designed and fitted a new En Suite bathroom.
Design consultant Lisa Rushby at Wickes Stafford was brilliant. Knowledgeable, helpfull and professional. Installer Graeme Holden was amazing. Experienced, hard working and skillfull. A joy to deal with. I have no hesitation in recommending them for your home project, large or small.

My experience with my designer Lisa Rushby from the Stafford Store was excellent from start to finish, she could not do enough for me as the kitchen was designed for my daughter who is disabled would definitely recommend her to anyone

Lisa the design consultant was very professional and quickly understood our requirements. She drew our attention to a number of features that we hadn’t considered and reconciled our uncertainty over the type of worktop. She came up with a suggestion to make the best use of an unused fire place which has proved to be very successful. By the end of the consultation we had detailed drawings of the proposal and accurate images which sold the designs to us. Delivery of the kitchen was promised for the 26th June and was delivered at 07.00 by two very competent men who had the unloading and storage off to a fine art.