Wickes - Watford Reviews 

191
TrustScore 4.5 uit 5

4,6

Otterspool Way, Watford Hertfordshire, WD25 8HL, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the ite... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins. What an absolute gentleman and total professional. Tom has been so helpful, he w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bouwmarkt
  2. Sanitairwinkel
  3. Kookwinkel
  4. Zonne-energiebedrijf

Over Wickes - Watford

Geschreven door het bedrijf

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contactgegevens

  • Otterspool Way, Watford, Hertfordshire, WD25 8HL, Verenigd Koninkrijk

  • +441923225554

4,6

Uitstekend

TrustScore 4.5 uit 5

191 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(191)

13.473 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Lovely Service

Lovely Service. Especially Lee very kind and helpful .

29 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Thank you for your wonderful review! We are so pleased to hear that you received such lovely service and found Lee to be very kind and helpful. -AK

Beoordeeld met 5 van de 5 sterren

Kirti is more than helpful.

Kirti is more than helpful.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hi James, Many thanks for your five-star review concerning our colleague Kirti in our Watford store. We appreciate your review and your business.

Beoordeeld met 5 van de 5 sterren

Went this morning to store and I was…

Went this morning to store and I was able to get what needed for my project of the day fast and swiftly and that was all becouse of Sara she always is very helpful and smily whenever I get to this store..
thank you Sara as always.
Best
Dash.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

We're so pleased to hear about your positive experience at our store! It's wonderful that Sara was helpful and friendly, making your visit efficient. Thank you for your kind feedback. -AK

Beoordeeld met 5 van de 5 sterren

Leo from your watford store was…

Leo from your watford store was extremely helpful when we needed specific paint. He was so polite and knowledgeable

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hi Miss Donna Hill, We're so pleased to hear that a Leo from our Watford store was extremely helpful when you needed specific paint. It's great to know they were polite and knowledgeable. - Sean

Beoordeeld met 5 van de 5 sterren

Leo was amazing

Leo was amazing. Top lad

12 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hi Zain, It's fantastic to hear such positive feedback about Leo. We're delighted that you had such a great experience with us. - Sean

Beoordeeld met 5 van de 5 sterren

Great service from Hannah

Great service from Hannah - friendly and knowledgeable

9 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hi, Stephanie. Thank you for taking the time to share your review with us. We're really pleased to see that Hannah was friendly and knowledgeable. Thank you again for your kind feedback. - Scott H

Beoordeeld met 5 van de 5 sterren

Haroon was super helpful

Haroon was super helpful. He took the time to go through all the bathroom panel options and let me know all the delivery lead times. Great customer service Haroon. Thanks

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hi, Michelle. Thank you for taking the time to share your review with us. We're really pleased to see that, Haroon, was very helpful and provided great customer service during your visit to look at bathroom panels. Thank you again for your kind feedback. - Scott H

Beoordeeld met 1 van de 5 sterren

Total waste of time

Total waste of time. Made an appointment for a kitchen designer to come and talk about new worktops, sinks, hob etc. When I told him he said they only do complete kitchens. Had there been anyone in the shop to make this appointment or speak to about it perhaps they might have told me this before I waited in for a five minute no can-do visit.
There's never anybody around in the shop to answer questions! Gave one star because there was no way of giving none!

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hi Gerry, We are very sorry to hear about your frustrating experience with the appointment and the lack of clarity regarding our services. This is certainly not the impression we want to leave, and we understand your disappointment. We are looking into this matter to ensure better communication in the future. - Sean

Beoordeeld met 5 van de 5 sterren

The staff at the store are fantastic

The staff at the store are fantastic. Friendly and knowledgeable. They are more than happy to listen and explain. And a special thank you to Leo today for your help

25 juli 2026
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Antwoord van Wickes - Watford

We're so pleased to hear that our team provided such fantastic service, being friendly, knowledgeable, and happy to assist. It's wonderful to know that you received such great help. -AK

Beoordeeld met 5 van de 5 sterren

Perfect design experience…..Tom Collins 🙌

This is solely to review the design experience with the WATFORD branch - specifically our designer Tom Collins.

What an absolute gentleman and total professional.
Tom has been so helpful, he walked us through the whole process, giving expert knowledge and advice.

We have a lovely kitchen now, which was designed perfectly and even wit the amendments, and last minute additions/changes, he was always accommodating, respectful and helpful.

Thank you again Tom, for your design expertise!

5 april 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Thank you for sharing your wonderful feedback. We are delighted to hear that your design experience was so positive and that Tom provided expert knowledge and advice, resulting in a lovely kitchen. We appreciate your kind words. -AK

Beoordeeld met 5 van de 5 sterren

I went looking for a watering can in…

I went looking for a watering can in the Watford Wickes store and they were marked out of stock. Shaz went out of the way to check if they were on order and when they would arrive. Keep up the good customer service👍

17 juli 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

Hey there, thank you for your five-star review, and I'm glad you enjoyed the service from Shaz during your visit to our Watford store! - Dylan

Beoordeeld met 5 van de 5 sterren

I ordered a kitchen through Wickes

I ordered a kitchen through Wickes. Tom came to the house, measured and designed it with/for me. He was a pleasure to work with. Clearly experienced at his job and extremely patient with me and my indecisiveness!, very reassuring with lots of good advice. I now have my dream kitchen and couldnt be happier. Thank you Tom!

1 mei 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

Hi Kathryn, Thank you for your five-star review concerning our designer Tom in our Watford store. We are delighted to learn that Tom worked with you on your new kitchen project and came up with a design that works for you. We hope you enjoy your dream kitchen for many years to come.

Beoordeeld met 1 van de 5 sterren

Absolutely terrible service from Wickes…

Absolutely terrible service from Wickes don't bother ordering anything online. Ordered guttering and downpipes and all have arrived scratched/damaged. They want you to provide photos fill out forms and sit on the phone for 30 minutes before they do anything about it. They clearly have an issue with this as the online reviews say the same. Be quicker to go and get it from a proper company.

6 juli 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

We are truly sorry to hear about the damaged guttering and downpipes you received, and the frustration you experienced with our resolution process. We appreciate you bringing this to our attention. We have requested additional information, so we can get this looked into further. -AK

Beoordeeld met 5 van de 5 sterren

Bathroom renovation.

We have recently had our bathroom renovated by Wickes after previously choosing them to do our kitchen and ensuite. We have been extremely happy with the attention to detail and customer service from the team at Wickes Watford, in particular Tom our bathroom designer. When issues arose within the installation, he worked tirelessly to ensure we were happy with the final result. Our finished bathroom is lovely and we are proud of it. We would recommend Wickes Watford highly if you are considering having your bathroom or kitchen refurbished. From the designers to the installers and the supportive mangers in store, we have been impressed in every way over all three of our projects.

13 april 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

Hi, Helen. Thank you for taking the time to share your review with us. We're delighted to hear how pleased you were with your bathroom renovation and the service provided by the Watford team. We'll be sure to pass on your kind words to Tom and everyone involved. It's great to know we've been able to support you successfully across all three of your projects. Thank you again for your kind feedback. - Scott H

Beoordeeld met 5 van de 5 sterren

Outstanding customer service by LEO in…

Outstanding customer service from Leo at the Watford branch. From the moment we arrived, he greeted us warmly, offered assistance, helped us locate the paint colour we needed, and even carried the items to our car. We are delighted with the service received. Thank you, Leo, for going above and beyond!

20 juni 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

We are so pleased to hear about your outstanding experience at our store. We appreciate you highlighting the excellent service received from Leo. -AK

Beoordeeld met 5 van de 5 sterren

Had great help from Leo on the 17th…

Had great help from Leo on the 17th with some decking polite young man and was very helpful was really happy with his experience

17 juni 2026
Review zonder uitnodiging
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Antwoord van Wickes - Watford

We appreciate your positive feedback! We're so glad Leo provided such helpful and polite service. Thank you! -AK

Beoordeeld met 5 van de 5 sterren

We were lucky to have Aidan take us…

We were lucky to have Aidan take us through the store to answer all of our questions about our renovation plans. He gave us excellent advice and what to avoid going forward. He has a wonderful manner and is very knowledgeable and professional. Well shop here instead of B&Q because of the fantastic customer service you get at Wickes. 10/10. Great job !

13 juni 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

Hi Geoffrey, we're so glad to hear about your excellent experience with Aidan. It's wonderful that you received such helpful advice and professional service for your renovation plans. We appreciate your kind words. -LR

Beoordeeld met 5 van de 5 sterren

Leo was very helpful today when we…

Leo was very helpful today when we needed help with the trolley when we returned a heavy large item. Thanks Leo !!

13 juni 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

Hi Sonia, we're glad Leo could assist you with your return. We appreciate your kind words! -LR

Beoordeeld met 5 van de 5 sterren

Hannah took the time to help me find…

Hannah took the time to help me find all the right products for laying my floor. Looked at multiple different grouts and really supported me. Thank you Hannah 😊

20 mei 2026
Review zonder uitnodiging
Logo Wickes - Watford

Antwoord van Wickes - Watford

Hi, we're so glad Hannah helped you find the perfect products for your flooring project and provided excellent support! -LR

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