Wickes - Widnes Reviews 

We received excellent service from Dave in Widnes. We have an odd shaped kitchen and he managed to design us a great space that flowed and gave us lots more storage. He was very friendly, gave lots of advice and wasn't pushy at all. We got a great deal and can't wait to have my new kitchen installed

I can’t thank Hayley enough for designing both our kitchen and bathroom, following through the process and coming and checking , when finished, if I was satisfied. Hayley never made me feel guilty when I changed anything and made me feel like her only customer. I feel I have made a new friend. If I could award her more than 5 stars I would. Thankyou Hayley for caring.

⭐⭐⭐⭐⭐ Excellent service from Ben at Wickes!

We recently purchased our new kitchen from Wickes, and we couldn’t be happier with the service we received from Ben.

From the very beginning, Ben was incredibly patient, knowledgeable, and supportive. He took the time to listen to exactly what we wanted, answered all of our questions, and never made us feel rushed, even when we changed our minds or needed extra advice.

Ben was with us every step of the way, helping us plan and organise our kitchen, making what could have been a stressful experience feel easy and enjoyable. His attention to detail, professionalism, and friendly approach really stood out.

We can’t thank Ben enough for all of his help and would highly recommend him to anyone looking to design and purchase a kitchen from Wickes. He’s a real credit to the company!

We recently had our kitchen designed by Hayley. She was so helpful and listened to exactly what we wanted and made some really useful suggestions. She was very patient and never flinched when I changed the position of a tap a million times! I would definitely recommend Hayley if you're thinking of a new kitchen.

Hayley was so lovely and informative. She put me at ease right away and didn't make me feel daft with all my questions! Hayley was honest and open and I trusted her opinion and advise.

From start to finish, Wickes have provided a truly superb experience for us upgrading our bathroom. Lyndsey at the Widnes store designed our bathroom and advised on a great selection of tiles, fittings and furniture, then input it all in the PC so we could see exactly what our finished bathroom would look like.
Before the work started the whole process was explained from delivery, to specialist work, and what to expect from the fitting team.
Our fitter Joe was superb, working in the summer heat from first thing in the morning into the evening to get the job done to perfection in a timely manner. The finish was absolutely perfect and was exactly how Lyndsey designed it!
Now it’s finished we absolutely love it, and will for sure be back when it’s time to do the kitchen
Thanks Wickes
P&L

This Wickes is great, well spaced out with lots of choices and Angela is wonderful and made us laugh!

Just to say a big thank you to Kevin a great member of staff, nothing too much trouble. He helped me with three bags of sand and even took it to my car . A big thank you .Lesley

Alex was extremely helpful gave us what we asked for colour matching the paint

Had a really good home and in-store visit with Lyndsey. She listened to our ideas and made some fantastic suggestions.

The kitchen design looks wonderful and can't wait for it to happen later this year.

Would certainly recommend speaking with Lyndsey if you're looking for a new kitchen.

I was sent to Wickes Widnes for some building materials (I did not have a clue what I was doing) every member of staff were so helpful. However, I received absolutely outstanding service from Phil! Phil showed me what I was looking for and helped me with the damaged goods offering them to me at a reduced price, he then took me to the checkouts and even helped me to my car and loaded the materials for me. I can't believe how amazing he was, such a pleasant gentleman, nothing was too much trouble. I have never been to Wickes before, but this will be my go to place now. Thanks Phil

When we went into wicks they were like every other business trying to sell something, really attentive and very helpful. Happily this continued right the way through when. Lyndsey came out to measure and plan our kitchen she took everything we said on board never trying to push her own opinions. She answered all our questions brilliantly and helped immensely with what would and wouldn't work.
We got our own fitter and Lyndsey said that she would make time for any questions from him and to nip on to the store and speak to her which he did.
Everything came when we requested and the delivery lads were great.
Now the kitchen is finished we can't thank Lyndsey enough for bringing my wife's dream to fruition. She now wants Lyndsey to design a bathroom for her.

I know it's her job but the fact she made use of every usable inch is brilliant. We couldnt recommend her enough. From what we had to have now is mind blowing.

Angela is a credit to the Widnes store. My shower broke after 5 month and she was absolutely brilliant went above and beyond thank you.

Championing SEN through kindness and expertise.

Wickes - Widnes got wind of our school gardening project and the fact we were struggling to carpet the horticultural area.

Within days we were gifted bark and weed suppressing membrane.

Not only that, we have been given some top horticultural advice to ensure our garden area thieves.

Thanks to the stellar customer service and dedication to the local community, we have a beautiful garden area where our pupils can thrive.

Thanks to all the team in Wickes - Widnes.

Maybe you can pay a visit soon :)

Mr. O'Neill
Childwall Abbey School.

Great experience at wickes today , linzie was really polite and helpfull , she explained the whole process very clearly and made choosing everything so simple. 😊

A nightmare !!
Do not buy a made to measure kitchen from wickes. We have had nothing but trouble since we bought one. The sales assistant hayley at widnes branch came out twice to measure up and when the kitchen arrived it was to small. A made to measure kitchen she measure twice was small!! She has no empathy for us and tried to say it wasnt her mistake. Also the delivery company appalling delivered our kitchen and dropped the island and cracked both my flooring and worksurface the driver said I should keep it as it was only a crack no apology for cracking both my flooring and island. He also had cracked the sink which we later found out and also it did not matter as when we went to see if the sink fitted it did not so she measured that completely wrong. The service from a large company has been awful. I only gave one star as customer service have been helpful. We went to wickes as we had headed good things but I wpuld never recommended them to anyone stay away

Wickes WIDNESS Branch are a total bunch of (Please insert the most foul profanity word you can think of here).
An order was placed for delivery and money taken.
Delivery arrived with only 1 sheet if wood. The stud timber was not delivered. This is the 2nd time in a week WIDNESS has screwed up with delivery's. There was NO e mail or text message letting me know of the missing items of which the sheet of wood was no use without the stud wood. Delivery was refused and driver took away the one sheet of wood. CCTV recorded this as evidence. I called the customer complaint number and after 20 minuets wait got through to them. Customer service then had to call the Widness Branch to find out what was going on.
Having called them once last Sunday & twice on Monday and once on Tuesday earlier this week with the first order having been messed up. I hope she has better results than I did. (That's if she can wake them up!)
I have requested a refund of the full amount and after the customer service rep got through the branch she came back and stated a FULL refund will be given.
I don't know how bad other branches of Wickes are but if possible A V O I D Widness!

I did a click and collect order and overbought some tiles. It was just over a month when I took the extra back for a refund and thought I’d call first to check it wasn’t too late. Albie answered and was very friendly and helpful, offered to double check for me before I made my way to the store. When I entered the store he remembered our conversation and dealt with it for me. Great customer service

We have recently had some renovation work done on our kitchen. We asked a number of kitchen suppliers to provide a design for us. We were amazed at the design Lyndsey Matthews, kitchen designer provided at Wickes in Widnes and so we decided to go with it. Lyndsey listened to everything we asked for and included it all in her design. We are absolutely delighted with the end results.

From the start of the project until completion nothing has been too much trouble for Lyndsey who has answered any queries we have had. Wickes customer services have also been very professional and organised, keeping us informed of deliveries etc. along the way.

We used Wickes installation service to fit the kitchen and Arthur and his team have done a great job, completing the fit earlier than expected.

The quality of the kitchen is great and we are so happy with the clean fresh look.

If you are considering having a new kitchen I would highly recommend going to Wickes and talking to Lyndsey Matthews, kitchen designer.

Looking for a plumbing fitting, asked Tom and he said he wasnt very knowledgeable but came anyway. Kept looking and hubby found item number. Tom looked and found position but the item was wrong size he then removed front item and found the correct item behind. Would not have done that. Although he knew nothing about plumbing he stayed and was able to sort us out. Many young people would have walked away. Kudos to him.