Wilco Motor Spares & Wilco Direct Reviews 

I have a limited edition paint colour on my Ford focus and needed a touch up pen to match, the guy in the Bury st Edmunds depot was absolutely faultless and made me one up straight away. Would definitely recommend 5☆☆☆☆☆

Found the Summit roof box on the website after a google search which showed them as the cheapest seller. I ordered the box 18/03/2024 as we were going away on the 25/03 and it said it could be delivered within 1-2 days. I hadn't had any notification of dispatch after a couple of days so I sent a message in Live Chat, within minutes I had a call to say there was an issue with the freight company and the box was due out that day. They apologised and said they meant to contact me first to notify me of the situation. The box arrived the next day and it was well packaged and every thing was there. It helped us when we went on holiday, so i have now saved the site and will happily use again in the future.

Easy website to navigate, competitive prices and VERY quick postage. I've also had reason to use their customer support and they are at the top of their game. The "ask a question" gets a timely response, which makes for a pleasant change when compared to the likes of Halfords. Speaking of which, this is an independent company, so whilst they may not be able to match Halfords for price, they can more than outcompete them with their level and attention to customer service, which must surely be applauded.
I would highly recommend them.

Cannot praise this company's customer care enough.my first order I placed with them arrived damaged. Broken parts were loose in package so I'm assuming damaged via royal mail. Within 1 hour of emailing the customer service department replied and resolved the issue more than satisfactorily. I have no reservations with highly recommending this company

Ordered an office chair yesterday - sitting on it today! Brilliant speedy delivery and it looks great.

Contacted Wilco for advice on buying a space saver wheel. Took the advice, ordered the part Saturday, delivered the following Tuesday. Good service, good product, good value.

Ordered car headlight bulbs
Quick service and delivery next day at normal rate by apc.
Will use Wilco again fir car pRts

I recently ordered a summet roof box from Wilco direct only to find that some of the essential parts were missing. Nightmare considering we are due in holiday in the next two days! After a quick email to the sales department, the team at Wilco had my parts on next day delivery (on a Saturday!). Well done, great service!

Took my car in to have some air put in the guy said they were original and really needed replacing which I knew did need doing , I gave him my Nut release box and they lost them I know they were busy but it’s carelessness as I’m thinking of selling the car to replace at a cost of £75 ,he gave me a bag with Wilco on on not happy plus it’s was £40 dearer than I had been quoted by another company I had it done there as it was handy for me .

staff excellent mike and in particular Lee at Aylsham rd
from a broken key repaired and reprogrammed to battery test & recharge whiCh included going in when it was his day off, travelling to my car after hours twice to finally arranging the work needed at a local garage
result = car fixed
over & above doesnt give Lee the credit he deserves
6/5 stars
see you next time!!

Hi I placed an order from wilco direct its first time I've ordered anything from wilco direct as I usually go in to the shop for all My stuff . However 2 days after I placed my order I received an email saying royal mail have my item for delivery this was Monday 28th November 2022 said 3-4 days a week later I'm still waiting . I've been email most days but not getting no response so sent another email basically saying not happy and I want a refund because I've paid for something that I've not even received

Popped in with product code from your website (believe me that's good for me ) the gentleman was very polite and helpful, he directed me to another make assured me they were equally as good and considerably cheaper, fantastic service again.
Thank you Wilco

I wanted to buy two Faraday pouches for my car keys. A big red sign on the item says no delivery charges. When you come to pay and select delivery at checkout, there are delivery charges. Well, which is it?
Thanks for your response. I have re-read the delivery option at payment time ticked it and got the result I wanted. I have consequently changed my rating. Please accept my apologies.

Ordered aerosol spray cans for motorbike parts on 2 occasions. Both times arrived in a couple of days, as ordered and well packaged. No issues.

Fantastic service. Ordered twice now from Wilco Direct. Helpful on the phone and went above and beyond to get my delivery quickly. Very competitive pricing and easy to order. Highly recommended

Bought a set of number plates, didn't expect a large WILCO at the bottom, I know by law the supplier's name has to be on the bottom of a number plate but it was how big Wilco made it.
Waste of money and I'm paying to advertise for Wilco.

Ordered a 530l roof box, item arrived 2 days later. Was as easy to assemble as they suggested and works a treat. Probably the biggest roof box I could find and was still £50 cheaper than a 470l Halfords own brand box. Cant fault one bit

Bought the Stoplock Pro Elite on the 07.08.2020 never have received the order,they refunded me today after 20 days,this is second time when i was ordering from this store,first time also they did not send me my order

Still trying to get a reply out of Wilco as to an item that was missing from my order This has been going on since 19/06/2020. I would NOT recommend this company on the grounds of no one seems to care that there is a problem, probably blame it on COVID 19

10/10
Super quick, some other company let me down so found Wilcodirect and I am glad i did.
Yesterday i ordered some spray paint and today it already arrived and Shipping was free as well.
And the best part is the prices are the best.
Definitely will buy again and recommend to friends.

Thank you!