I believe this is my 3rd or 4th time purchasing windows from this group. The ease of ordering and follow up confirmation from their office staff is top notch. Always pleased with the finished product... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Our 70 year old home has several non standard sized windows. We're slowly redoing all the windows in our home. Window Estore is the only diy solution we were able to locate. The process of ordering i... Toon meer
Bedrijf heeft geantwoord
Pending satisfactory resolution. Some of the Windows were missing weep hole covers/ the latches used to open for cleaning, however they have assured me they will be sending the missing pieces. Window... Toon meer
Bedrijf heeft geantwoord
Ordered 2 replacement windows on Sept 11th and picked them up in Athens Ga on September 27th. 16 day turnaround much sooner than I expected. DIY installation was easy with these windows and windows we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
WindowEstore is the #1 online seller of high performance energy efficient windows & sliding glass doors custom built to maximize energy efficiency, sound-dampening, and security. Get the highest quality windows and sliding glass doors at the best prices by buying direct with our easy ordering tool. The oldest and most trusted online window and sliding glass door dealer in the nation!
Contactgegevens
1912 West Anderson Lane Suite 208B, 78757, Austin, Verenigde Staten
- 855-290-6366
- customerservice@windowestore.com
- www.windowestore.com
4,8
Uitstekend
454 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They call you and double check…
They call you and double check everything. It's a very nice experience.
2 september 2025
Antwoord van WindowEstore.com
Than ks so much for the awesome review Joe! We appreciate you very much!
Fantastic customer service.
I love that customer service calls you to ensure and review exactly what you want is what you're getting. Great old fashioned customer service. Fantastic. They were even able to answer a few additional questions that I had.
24 augustus 2025
Antwoord van WindowEstore.com
Thanks so much for the fantastic review Andres! We appreciate your taking the time to post your review! We also appreciate your business very much!
Antwoord van WindowEstore.com
Thanks so much for the wonderful review Carlton and thanks for being our customer!
Wonderful experience all around
Wonderful experience all around. Great windows… we love them. Great customer service and follow up. We wouldn’t hesitate to buy windows from this company again !
1 augustus 2025
Antwoord van WindowEstore.com
Thanks so much for the awesome review Denise! It was very nice working with you as well and we're here when you're ready for more windows!
Friendly, reliable and a great product priced right!
Friendly, reliable and great product priced right! What else could be said!!!
30 juli 2025
Antwoord van WindowEstore.com
Thanks so much for the awesome review Eric! We appreciate it very much and we appreciate your business very much!
They are scam!!!!
They are scam!!!!! I placed an order a month ago and said it’s in transit and then delivered but I didn’t get any delivery plus I contacted them several times and no answers!!!
20 juli 2025
Review zonder uitnodiging
Antwoord van WindowEstore.com
We have no idea who this person is. Our phones are manned from 8:30 am to 5:00 pm M-F and our answering service takes over after hours and on weekends. We're set up to never miss calls or messages and we stay in constant contact with all of our customers. In the last 12 months we've had no customers with the initials GH. We believe this review is fake. Unfortunately companies like ours have to deal with fake reviews from time to time. As you can see in our 100's of 5 Star reviews we take communication and on time delivery very seriously.
Happy with order.
My window order was processed, manufactured, and shipped in a timely manner. I have been happy with all of my orders with WindowEstore. Quality windows at a fair price.
14 mei 2025
Antwoord van WindowEstore.com
Thanks so much for the great review Robert! We really appreciate you taking the time to share your experience in doing business with us! We look forward to working with you on your future projects!
Need more company’s like this one!
Was told by local vendors in Lubbock after recent hail storm, that it would be 6 weeks to 4 months to get replacement windows. I placed my order online and had windows in 3 weeks. Amazing customer service, price and product. Thank you for making this happen.
19 juni 2025
Review zonder uitnodiging
Antwoord van WindowEstore.com
Thanks so much for the awesome review Jazzy! After a really bad hail storm like Lubbock, TX had recently it's super important to be able to replace your old broken windows with new high performance windows as quickly as possible! We understand that and do everything within our power to get new windows to you fast! Plus your new windows have a fantastic glass breakage warranty!
Ease of ordering process
Ease of ordering process. Customer service quick response to purchase to make sure your order is placed correctly.
30 mei 2025
Antwoord van WindowEstore.com
Thanks so much for the great review Brian! We appreciate your business very much!
Great service
Great service. Always get a phone call from a REAL person verifying your order, sizes, and any questions you might have. Just a great experience. The quality of these wi does is top notch, and MADE IN USA!!!!
27 juni 2025
Antwoord van WindowEstore.com
Thanks so much Rob! We appreciate your business very much and are super happy you love your windows!
Beginning the process of ordering…
Beginning the process of ordering windows was easy and when I called they answered my questions. I will start with one window and if that goes well I will order the remaining windows for my house. I will write another review once the window arrives and install complete.
16 juni 2025
Antwoord van WindowEstore.com
Thanks for the 5 Star review Art! We're here if you have any installation questions once you receive your window!
Antwoord van WindowEstore.com
Thanks so much Joe! We appreciate your kind words! We've been in the window business for almost 40 years so if you ever have any questions on your new windows or some you may be thinking about buying we'll be happy to help!
I only but windows from WindowEstore
Last year we had to build a mini home for my wife approximately 3 hours away from our home due to her work. The build was a 400 square foot home that is insulated in closed and open cell to increase the R-value. Our concern was the windows because of the amount that was planned for the build. 8 windows were to be installed and the build is located in east Texas. I was fairly worried because how hot it can be. Therefore, we decided to look for windows that weren't the cheapest but not the most expensive. I would tell you after installing them, make sure to do your homework and never cheap out on windows. The installation was really easy with step by step instructions. The delivery was awesome because they communicated with me weekly via email and text. I did call once to verify and they were very he[pful. Once in, the windows and sliding door have a robust look and feel. We only had to put in a small mini split A/C that runs off 110 volts due to the insulation and windows. Its basically a yeti cooler in the summer. I timed how long it took to cool down and it was around 12-15 minutes. Due to delivery, installation and look, I won't by any other windows. great company!
15 juni 2025
Review zonder uitnodiging
Antwoord van WindowEstore.com
Thanks so much for the great review Brandon! So glad you like the high performance EcoTru windows and sliding glass door you installed in your tiny home! If you ever need anything else please let us know!
Antwoord van WindowEstore.com
Thanks so much John! It's been great working with you over the years! We really appreciate the continued business!
Ordered ecostorm windows because it has…
Ordered ecostorm windows because it has triple pane windows and I needed something to deaden sound more. Derek, recommended the ecoxtreme with the keep safe laminated which is good for both safety and to deaden sound a little bit. Saved me hundreds of dollars and I know I'll be getting a good set of upstairs windows. Thanks windowestore!
15 juni 2025
Antwoord van WindowEstore.com
Thanks for the great review Ethan! If you don't live in a hurricane impact zone but you still want super quiet and burglar proof windows then the EcoXtreme with KeepSafe laminated glass is the perfect solution. Super energy efficient, super sound-dampening, AND burglar proof! Plus you save thousands of dollars over our high impact hurricane rated EcoStorm windows.
EcoStorm windows from Windowestore
Get these Windows! They are in a class of their own, made from high grade material customized to an exact fit and far superior to boxstore windows. They went in easy and came with screens as promised. The reps are easy to talk to and will call you as soon as you order to verify order details. I was skeptical at first but after install I have decided to do my entire house.
4 april 2025
Antwoord van WindowEstore.com
Thanks very much for the awesome 5 Star Review Karl! Thanks so much for including us in your project! We really enjoyed working with you!
Better than I expected
I ordered online and the windows were a perfect fit. These are ingress, egress windows for a basement, casement style. I was pleasantly surprised on the quality and the excellent open and closure mechanism. The lock latch functions very well, have purchased pella casements and these work much better.
17 maart 2025
Antwoord van WindowEstore.com
Thanks very much for the great review Brian! We appreciate it very much!
Antwoord van WindowEstore.com
Thanks so much for the awesome review Suzanne! We appreciate the kind words and for trusting us to be part of your project!
Antwoord van WindowEstore.com
Thanks so much for the 5 Star review Sandy! We appreciate your business very much!
I ordered my window 4 months ago and…
I ordered my window 4 months ago and still haven’t received it. The customer service rep I’ve been working with has been very good but ultimately replacing this window is the last item on the punchlist of my full gut reno and pleasant customer service helps but they have been unable to fulfill my order. This company seems to be operationally broken. At this point I would just like to get my money back and buy a window from the big box retailers…
8 februari 2025
Antwoord van WindowEstore.com
Erik,
Thanks so much for the review. We apologize for the delay you experienced in receiving your order. The order you placed on February 9th was delayed due to a new logistics software system implemented by our manufacturer in February which negatively affected a handful of orders across several different states. Unfortunately your order was one of the ones that were affected. After we discovered that your order was one of the few that were affected we immediately reordered the window. According to our manufacturer your re-ordered window is complete and is being shipped out this week. You should receive it in the next few days. Again we apologize for the inconvenience and will do absolutely everything in our power to help compensate you for the inconvenience. Please feel free to contact us at your convenience. We've tried contacting you for the past several weeks with no success. Thanks again and we look forward to talking with you.
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