Outstanding customer service! Based on wine we'd consumed at Hotel du Vin, the owner contacted the hotel to research the glasses which were used as we liked them so much. A few days later our glasses... Toon meer
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Lees wat reviewers zeggen
Products and ordering experience were very good. If it hadn't been for the "way over the top" packaging I would give 5 stars. Why do companies still use huge oversized boxes and (even when items are n... Toon meer
Bedrijf heeft geantwoord
We purchased a number of wine and water glasses to refurbish our depleting stock at home and we found the staff very helpful and friendly. Chris is extremely knowledgeable in all aspects of glassware... Toon meer
Delivery was faster than expected and well-packed. The products ordered seem to be top quality except maybe the little wine notebook as something at the back (that is supposed to hold extra documents)... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Wine racks, wine gifts and wine accessories: buy wooden and metal racks, wine coolers, bottle openers and an array of different types of Glassware + complete wine racking solutions from Wineware.
Contactgegevens
Unit 12 Brookside Business Park - Brookside Avenue, BN16 3LP, Rustington, Verenigd Koninkrijk
- 01903 786148
- info@wineware.co.uk
- www.wineware.co.uk
4,7
Uitstekend
4K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
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Zo gebruikt dit bedrijf Trustpilot
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Best all round service
Fast delivery, competitive price and very easy to navigate site. On the other hand trust pilot asks me for a reference for which I have to back track and then retype my review because it had disappeared. Not useful!
29 november 2023
Review zonder uitnodiging
Prompt delivery and we’ll packed
21 november 2023
Ordering process straight forward and…
Ordering process straight forward and trouble free. Delivery omn time.
20 november 2023
Very pleased
Easy to navigate web site and order product
Very quick delivery, kept informed all the way
Glasses well packaged so travelled perfectly
No complaints
13 november 2023
Wine Glasses and Prompt Delivery
Purchased some wine glasses and were well pleased with them. So pleased that I ordered some more. Delivery so quick, arrived couple days after ordering
15 november 2023
Very fast service and high quality
Very fast service and glasses of high quality. Unfortunately one was damaged, but a replacement was sent FOC on next day delivery. Excellent service.
6 november 2023
Review zonder uitnodiging
Had some issues with the Delivery…
Had some issues with the Delivery company DPD (not the first time) . Ella from Wineware was a fantastic help in sorting the DPD issues.
30 oktober 2023
Received within 48 hours of order
Received within 48 hours of order. The product works very well.
25 oktober 2023
Good product and good service
Good product and good service. Will buy again
30 oktober 2023
Review zonder uitnodiging
Wine glasses
Bought a couple of Reidel Wine Wings red wine glasses and a waiter’s friend. Great price, great choice and quick, free delivery. Will use Wineware for all my wine and beer glass solutions. Very good outfit!
17 oktober 2023
First Class Service
Excellent communications from both Wineware and their courier (DPD) - allowing me to change delivery date when goods were sent sooner than I expected. My order was for wine glasses and they were packaged with large amounts of padding for protection. Received in perfect condition. All online retailers should aspire to this level of service.
16 oktober 2023
Wine Cube
A good choice of product. We ordered a wine cabinet/cube, well 2 actually for colour choice as we couldn’t see any colour samples on the website which would obviously have been helpful. So we have had to pay for the return of the wine cube we didn’t want.
12 oktober 2023
Great customer service
Wineware has a great customer service. The silly delivery company delivered my order to some random address and I could never reach their customer service. I called Wineware and they were very helpful and sorted everything out and I got my items at the end.
18 september 2023
I received chipped decanter.
10 oktober 2023
Antwoord van Wineware
Hi,
We are sorry you received a faulty Decanter; we have not had any communication from you via email or phone to rectify this issue. We have attempted to contact you but have yet to be successful.
If you see this message, please contact us so we can resolve this issue.
Thanks,
Wineware
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