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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The worst ever bank! Card being decline in most of the stores, being blocked too often and not secure at all! Got 10k stolen because of some scam emails that i received every other day, money were tra... Toon meer

Beoordeeld met 1 van de 5 sterren

Issuing "refund" cards that have inaccessible funds with a monthly fee, what might one call that? Activated card and made an account didn't help. Customer Service is likewise absent and worthless. W... Toon meer

Beoordeeld met 1 van de 5 sterren

Très mécontent de Wirecard. J'ai été victime d'une arnaque sur mon site internet (paiement sur mon site par une personne mal intentionnée ayant dérobé une carte bleue). Wirecard ne couvre pas... Toon meer

Beoordeeld met 1 van de 5 sterren

Predatory company, no question about it. The customer help line they hang up on you and you can only get report lost or stolen card or balance info via the phone. The website does not work and won't a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. E-commerceplatform

Informatie afkomstig van verschillende externe bronnen

Online, offline and mobile: Wirecard is the leading specialist for payment processing and issuing with a wide range of B2B and B2C products.


Contactgegevens

1,2

Zeer slecht

TrustScore 1 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 1 van de 5 sterren

The worst ever bank

The worst ever bank! Card being decline in most of the stores, being blocked too often and not secure at all! Got 10k stolen because of some scam emails that i received every other day, money were transferred to Indonesia (I’m Ukrainian working on the ship in US). Was trying many times to get my money back and was refused multiple times. This not existing “bank” should not be used in any company.

6 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wire card is a scam

I received this card from WOW internet for the balance of service when we moved from Florida to Ohio. I've haven't been able to use it and it doesn't let me register it. Not sure what North Lane has to do with it, but I smell a scam. Maybe the Better Business Bureau is the way to go for everyone. Exp. date of 8/23 is creeping up. This certainly is a scammy way for a company to keep my money. The card has WOW! in big letters. wow, give me a check that won't bounce.

6 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have tried to use this card several…

I have tried to use this card several times. It has a 09/23 expiration date, so I thought it was my fault that I wasn't doing it right. So I used another card, went to the bank and tried again it wouldn't work again. I called and got a run around that it only had a 3 month date on it not the longer expiration that it was on the card. She told me that they started taking interest off the card every month. So now my $45 card is out of money?? Are you kidding ME?? Every time I try to find out about this card I get the a run around. If It only had a 3 month date why put 2 years on the expiration date??

5 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I've tried installing the app

I've tried installing the app, it doesn't work. I've tried contacting Northlane, no success. I've tried going through the company who loads the card, my call doesn't receive a response from Northlane.

3 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

More than enough people outhere cry on…

More than enough people outhere cry on a daily i have never imagine being in this type of mess but I guess it’s life , and all trustpilot can do is delete review, everything I ever built went down the drain till i met gbogbg thier agency helped gret all my lost funds back tell them on curtisvpmpe49 @ geemay dort come

27 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Really Disappointed!

I initially was a fan and acted as an ambassador to others about the wirecard and the customer service I received. I since have been extremely disappointed and forced to take DEEP BREATHS in order to go forward with the card and the customer service affiliated with it. RIGHT THIS VERY SECOND IM CONTACTING CUSTOMER SERVICE TO ASK HOW I HAVE 3 CHARGES OF 25 CENT APIECE FOR MY ATTEMPT TO PURCHASE A 99 CENT PACK OF COINS FOR MY GOLF GAME. 75 CENT I WAS PENALIZED BECAUSE OF INSUFFICIENT FUNDS BUT AFTER ALREADY HAVING 75 CENT SUBTRACTED I HAVE 55 CENT REMAINING, 1.30 USING ANY FLIPPING METHOD OF MATHEMATICS THAT EXIST. I AM CONTACTING CUSTOMER SERVICE RIGHT NOW TO GET THE EXPLANATION FOR THE CHARGES WHEN I HAD MORE THAN REQUIRED TO PURCHASE SAID COINS. Sincerely Michael Piland...

29 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ARNAQUE

Bonjour!
C'est simple, ma commende du 29 Juin à 9h50 est jamais arrivée. J'avait commende une machine à Glaces pour un montant de 54,97 EUR. Impossible de se communiquer avec quelqu'un de wirecardbank.com. Très déçue .

25 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I need my money. If not am going to talk to a lawyer

I got this email. Please be advised that your Royal Caribbean Salary@Sea account has been blocked due to suspected, confirmed, or potential fraud. Please contact Customer Service at the number listed below. We apologize for any inconvenience this may cause you.

Why did I got that email I wasn’t using my card since I got home to Jamaica so why did you send me this email is like this card is a joke . I need my money I’m trying to call customer service number and it’s not working why is that I tried so many times so many times I need my money in times like these I need my money I need access to my money this is not fair. Tried calling customer service so many time still not working every time I try calling customer service is not working come on guys I need my money off my card. It’s not much on the car but I still need my money. It look like you guys need me to talk a lawyer about the situation this. I work hard for that money I need my money I have $680 on my card and I need to take it off I need my money. See what’s going on in the world now with corona going around people need to have access to their money. I need my money it’s almost Christmas I need my money.

17 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Partner in AT&T scam

Issuing "refund" cards that have inaccessible funds with a monthly fee, what might one call that? Activated card and made an account didn't help. Customer Service is likewise absent and worthless.
Why didn't AT&T just keep the money as made up fee?
Does activating and accounting help AT&T and Wire dig into your privacy? Well ok yes.

11 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I received an email from u account on…

I received an email from u account on the 5th of November that their agreement with Wirecard the agency bank that my account is with has come to an end on 16th November, which was a shock to me. And that any funds left in your account when it is closed will be transferred to a holding bank account and you will have to claim this balance back from Wirecard.

Since morning I’ve been trying to get through to Wirecard, so that I can get my money. They don’t have a contact number that’s existing, the number that comes up on google is not useful as it rings and no one answers it. What kind of bank is this? In 2020 you don’t have a contact number... I want my money, I have three dependent kids. The money your holding is my income support for this week.

1 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I received a Debit card from my

I received a Debit card from my previous employer and decide to use it for a big purchase. I recently decided to do just that and realized my debit card expired. I called the CS number and to my surprise I no longer had access to this account. I couldn’t get a new card. I was so confused. So what happens to my money? The agent replied that he was not allowed to issue that information. How is that possible?

1 december 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If the struggle from Covid was not…

If the struggle from Covid was not enough; lost a significant money on the prepaid card and have tried to contact multiple times requesting for a new card but absolutely no help in form of acknowledgment or response to query so far ..

29 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely terrible

Absolutely terrible. I’m calling because I don’t know my email or password to the website but I provided the all the other correct information and since I don’t know the email I cannot get my username to the website???? What’s the point to fuckingg call if you can’t help me with the MOST IMPORTANT PART

23 november 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FUYEZ SI VOUS VOULEZ PAS VOUS RUINER!!

entreprise désastreuse qui met en péril mon entreprise. Depuis le 8 octobre je ne reçois plus de versements. Je tiens une boutique e-commerce Wix et Wirecard est le module de paiement CB par défaut. Je suis à presque 2000€ de paiement de mes clients dont je n’ai pas vu la couleur. Pour une petite entreprise c’est énorme. Et même pas un mail pour informer de la situation financière et l’annulation des versements. Lamentable. Si j’avais su...

29 oktober 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I chose Wirecard through my employer

I chose Wirecard through my employer
They were good for 4 months and I had been
Warned about the Wirecard company,
nevertheless on my last paycheck deposit
Someone withdrew the monies from my account I saw the money through the mobile app but later when I tried to draw the money from the ATM someone had drawn my account down to 2.37 initially there a deposit of 775.00 earlier that morning thought I had lost my card but later discovered the card in it’s safe place. Someone one at Wirecard is stealing or selling information to thieves.
I spoke with customer service they are suppost to send me another card as they investigate the inside theft.
That was my rent money.
I feel misused about this
I wish they would made to pay
Haven’t seen a new card and the reviews I read are really scary. I wish them luck but don’t they will last.

27 oktober 2020
Review zonder uitnodiging

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