The Telematic box is less invasive than others the feedback and prospect of lower monthly payments is great. Everything you need is online but you can still contact customer service to talk to a live... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant Insurance company. Love the fact the monthly payments comes down throughout the year if driving has been rated high. Also their dashboard is really easy to use and very informative. Their... Toon meer
Bedrijf heeft geantwoord
This company is disgusting, hidden charges everywhere , cancelled my policy because there box broke my cars ecu and they charged me for the whole years cover , trust me , pay more else where , stay... Toon meer
Bedrijf heeft geantwoord
This is early days as the insurance is just due to start so I can’t comment on the claims side of things, but WiseDriving quote was competitive for a young driver and met all my needs. It was easy to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over WiseDriving
Geschreven door het bedrijf
Get driving.
Get scoring.
Get saving.
At WiseDriving, we provide car insurance that can save you money as well as keep you safe on the roads. Our innovative telematics technology product collects vital information as you drive - including how you accelerate and brake, as well as the speed you travel and your travel times. With this we give you the opportunity to earn reduced premiums through safe driving
Get a quote with us and see how much you could save with a telematics car insurance policy with WiseDriving - wisedriving.com
GET A QUOTEHELP CENTRE
Contactgegevens
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Manchester, Verenigd Koninkrijk
- contact@wisedriving.com
- www.wisedriving.com
3,9
Goed
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van WiseDriving
Thank you for taking the time to share your review with us.
It is wonderful to hear that you found such a great deal and felt well taken care of throughout your experience with us.
If you ever need anything else from us, please feel free to reach back out.
Kind regards, Tahara @ Wisedriving
The Telematic box is less invasive than…
The Telematic box is less invasive than others the feedback and prospect of lower monthly payments is great. Everything you need is online but you can still contact customer service to talk to a live agent. Most insurance goes up every year but mine went down so thanks Wise
30 september 2026
Antwoord van WiseDriving
Thank you for taking the time to leave a review. We are glad that you are enjoying how Telematics box works, along with the helpful updates and the chance to reduce your costs over time. It is great to know you find our online layout convenient, while still having the peace of mind that a member of our team is only a phone call away. We are absolutely thrilled that your price dropped this year, and we truly appreciate you sharing your experience.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ WiseDriving
Everything looks good
Everything looks good, and helps me to be a responsible driver.
30 september 2026
Antwoord van WiseDriving
Thank you for taking the time to leave a review. We're delighted to hear that everything is going well and that you feel the policy is helping you to be a more responsible driver.
It's great to know that you're having a positive experience with us so far. Thank you for choosing us, and we wish you many safe and enjoyable miles ahead.
Kind regards,
Chris @ WiseDriving
I was really happy with wise driving…
I was really happy with wise driving customer service he helped me resolve my issue asap.
Many thanks
24 september 2026
Antwoord van WiseDriving
Thank you for sharing your feedback with us.
We are so glad to hear that our team was able to step in and get everything sorted out for you without delay.
If there is anything else you need moving forward, please feel free to reach out.
Kind regards,
Laura @ Wisedriving
Never relied to emails regarding faulty…
Never relied to emails regarding faulty black box, your telemetry provider has never replied either
17 september 2026
Antwoord van WiseDriving
Thank you for taking the time to leave us a review.
We are truly sorry to hear about your frustration regarding the lack of communication from both our team and your telemetry provider concerning your faulty black box. We completely understand how concerning this is, and this certainly isn't the standard of service we aim to provide.
We want to resolve this for you as quickly as possible. Please email us directly at Contact@wisedriving.com with your policy details and a summary of the issue so we can investigate this right away and get it sorted.
Thank you again for bringing this to our attention, and we look forward to helping you further.
Best regards, Tahara @ Wisedriving
I have followed all the driving…
I have followed all the driving regarding the black box that i have and my score are always 98 or above and then this year you have increased my cost so from 85 up to 115 which I find awful
15 september 2026
Antwoord van WiseDriving
Thank you for taking the time to leave us a review and share your feedback.
We completely understand your frustration regarding the increase in your policy cost from £85 to £115, especially when you have consistently maintained an excellent driving score of 98 or above with your black box. We recognize how disappointing it is to see a price rise after demonstrating such safe driving habits.
To allow us to look into your policy details and assist you directly, please email our team at Contact@wisedriving.com with your account details and specific concerns.
Thank you again for bringing this to our attention. If you need any further assistance in the meantime, please let us know.
Kind regards, Tahara @ Wisedriving
Been able to still use my car before…
Been able to still use my car before getting the black box arrives
12 september 2026
Antwoord van WiseDriving
Thank you for taking the time to write a review about your experience.
It is great to hear that you could keep your vehicle on the road and stay mobile while waiting for your telematics device to be delivered.
If you ever need any additional support from us, please do not hesitate to reach out.
Kind regards, Tahara @ Wisedriving
Awful insurance company the website is…
Awful insurance company the website is terrible can’t contact anyone won’t let you change anything your only option is to call up and wait hours, had a accident that wasn’t my fault they said they’d fight my claim done nothing of the sort I ended up at fault they couldn’t care less had to replace the car they wouldn’t let me had to pay £1000 to cancel my policy to insurance my new car, I’m shocked there still going especially after reading reviews
15 september 2026
Review zonder uitnodiging
Antwoord van WiseDriving
Thank you for sharing your feedback with us!
I am sorry to hear about your recent experience and the frustration caused regarding your claim, policy changes, and difficulty reaching our team.
Please email us at Contact@wisedriving.com with your details and full concerns so we can look into this for you.
We appreciate you taking the time to write to us, and I hope we can help resolve this for you soon.
Kind regards,
Laura @ Wisedriving
Antwoord van WiseDriving
Thank you for leaving us a review.
It is wonderful to hear that you feel confident relying on us for your cover.
If you ever need any support from our team in the future, please feel free to reach out.
Kind regards,
Rachel @ Wisedriving
Antwoord van WiseDriving
Thank you for your kind review.
It’s great to hear that you found the process quick and easy to complete. We aim to make arranging insurance as simple and straightforward as possible, and we appreciate you taking the time to share your feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind Regards,
Laura @ Wisedriving
I've used wise for several years now
I've used wise for several years now, they're great!
12 juli 2026
Antwoord van WiseDriving
Thank you for your kind 5 star review! We're delighted to hear you've been with us for several years and that you've had such a positive experience. We really appreciate your continued support and look forward to being there for you for many more years to come.
If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards, Kirsty @ Wisedriving
Antwoord van WiseDriving
Thank you for taking the time to leave us a review.
We're delighted to hear that you have always found our service helpful. Your kind feedback means a lot to our team, and we appreciate you taking the time to share your experience.
Thank you for choosing us, and we look forward to continuing to support you.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Vicky @ WiseDriving.
Antwoord van WiseDriving
Thank you for sharing your feedback with us. We're delighted to hear that you had a great experience and that you would recommend us. We really appreciate your support and are pleased to have been able to assist you. If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Karl @ Wisedriving
“I’ve been insured with this company…
“I’ve been insured with this company for a year. Setting up my policy was straightforward, and the price was competitive. Customer service was helpful whenever I had questions. I haven’t had to make a major claim, but my overall experience has been positive, and I’d recommend them.”
8 juli 2026
Antwoord van WiseDriving
Thank you for taking the time to leave us a review.
We're delighted to hear that setting up your policy was straightforward, you found our pricing competitive, and that our customer service team was helpful whenever you had questions. We appreciate your positive feedback and are pleased to know your overall experience has been a good one.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Wisedriving
I’ve only just taken this policy out in…
I’ve only just taken this policy out in the last week. Was pretty easy to find and make payment. I did need customer service as I made an admin error and that was dealt with swiftly . So far so good 😊
3 juli 2026
Antwoord van WiseDriving
Thank you so much for your positive feedback! We're delighted to hear that you found the policy easy to purchase and that our customer service team was able to assist you quickly. It's great to know everything is going smoothly so far.
If you need any further help or have questions about your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Wisedriving
It’s a shame I can’t give them a zero…
It’s a shame I can’t give them a zero rating; they are basically a bunch of scammers. I had booked the car insurance a month or more in advance and received the confirmation and the "black box" device; my coverage started on June 30th. I used the car two or three times, but on July 2nd, I got a message in the app stating I had an outstanding balance of £162—an adjustment to the monthly premium. They had days to review the data, yet now they pull this on me, and the total cancellation fee comes to £320. All that for using the car for two days—scamming scumbags. I cancelled the insurance immediately, but they aren't responding; besides being scammers, they are completely useless. I hope no one else falls for the trap of "cheap" insurance. It’s all a lie—everything this company offers is a lie.
2 juli 2026
Review zonder uitnodiging
Antwoord van WiseDriving
Thanks for taking the time to leave a review. We would like to extend our apologies concerning the issues you’ve had. If you would like to send us an email with your policy number, full address and date of birth to Contact@wisedriving.com , we can discuss this further with you.
Kind regards,
Darren @ Wisedriving
upping my insurance
never had any problems, apart from upping my insurance from £66 a month to £94 even though i’ve been with you guys for a year now and got 2 years no discount :(
17 juni 2026
Antwoord van WiseDriving
Thank you for reaching out and for being with us for over a year now. We're sorry to hear you're not happy with the insurance premium that we have provided, especially given you have 2 years no claim discount.
Sometimes, changes in premiums can be due to a variety of factors such as changes in risk assessment, market conditions, or updates to your policy details.
If you have any questions or queries regarding your policy, please feel free to contact us.
Kind regards,
Darren @ Wisedriving
Antwoord van WiseDriving
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Wisedriving
This is my 4th year with this company…
This is my 4th year with this company had no problem with them.
7 juni 2026
Antwoord van WiseDriving
Thank you for your review and being a loyal customer for the past four years. We're delighted to hear that you've had no issues during your time with us.
If there’s anything we can assist you with or if you have any feedback, please don’t hesitate to reach out.
Kind regards,
Darren @ Wisedriving
Antwoord van WiseDriving
Thank you very much for your kind words. We're delighted to hear that you found our service professional and helpful.
If you need any further assistance or have questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Wisedriving
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.