WiseFax Reviews 

158
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I love the ease of using the fax function; however, I would like to have a plan that I am not giving you a credit card for the faxes. Just create a monthly plan. I will probably be looking for anothe... Toon meer

Beoordeeld met 5 van de 5 sterren

The site was so easy and straightforward for both signup and sending faxes. And I was particularly impressed that the option to cancel at any time was displayed in a prominent place. Refreshingly... Toon meer

Beoordeeld met 5 van de 5 sterren

WiseFax/Vanaia did exactly what was promised: a cost-effective fax service with porting of our fax # from our previous carrier handled in a reasonable period of time. We've been able to send and recei... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a very good experience with WiseFax. I needed an EIN for my Wyoming business, and the process was easy, clear, and transparent. I had specifically looked for a provider that could supply a trans... Toon meer

Bedrijfsgegevens

  1. Faxservice

Over WiseFax

Geschreven door het bedrijf

WiseFax is the world’s most straightforward yet most powerful fax service. It is an online fax service with domestic and worldwide coverage, a simple account setup, and affordable plans. You can easily send and receive faxes anywhere.

Users can send and receive faxes through the Internet without needing a physical fax machine. WiseFax provides a convenient and easy-to-use platform for individuals and businesses to manage fax communication needs.

One of the primary benefits of WiseFax is its accessibility. Users can access the service from any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. This eliminates users’ need for a physical fax machine, which can be costly to purchase and maintain. Additionally, the service is available 24/7, allowing users to send and receive faxes at any time, from anywhere.

WiseFax offers a range of features to streamline the faxing process. Users can send faxes directly from their email by attaching the document they want to send and inputting the recipient's fax number. Alternatively, users can upload a document directly to the WiseFax platform, and the service will automatically convert it to a fax. Users can choose to receive fax notifications via email, providing them with real-time updates on the status of their fax. WiseFax also allows users to receive faxes.

WiseFax offers a range of security features to protect sensitive information. The service uses SSL encryption to secure all data transmitted through the platform, storing all faxes on secure servers.

In terms of pricing, WiseFax offers a pay-as-you-go model and a subscription model. The pay-as-you-go model is cost-effective for individuals and businesses with occasional faxing needs. The subscription model is a perfect solution for receiving faxes and frequent users.

In summary, WiseFax is an easy-to-use, secure, and cost-effective solution for managing fax communication needs. Its accessibility and range of features make it a valuable tool for individuals and businesses looking to streamline their faxing process.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

158 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(158)

44 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Reliable and cost-effective fax service

WiseFax/Vanaia did exactly what was promised: a cost-effective fax service with porting of our fax # from our previous carrier handled in a reasonable period of time. We've been able to send and receive faxes as needed without any problems.

27 april 2026
Beoordeeld met 5 van de 5 sterren

Great service I must say it’s so…

Great service I must say it’s so refreshing to treated like decent human. Sadly I stuck the stolen land from aboriginals and struggling to get back home to Honolulu, maybe maybe with help of fax documents in this island can finally get back normal civilizations 🙏

24 april 2026
Beoordeeld met 5 van de 5 sterren

Das ist super fax service

In nur wenigen Minuten habe ich ein Konto eröffnet und meine eigene Faxnummer erhalten. Ich konnte sofort ein Fax versenden. Auch das Empfangen von Faxen ist super einfach. Ich bin sehr froh, WiseFax gefunden zu haben.

21 april 2026
Beoordeeld met 5 van de 5 sterren

Easy to use and quick to send

I had to send a time-sensitive fax. Wisefax was extremely easy to use. Got confirmation that my fax was successfully sent in a couple of minutes. I can definitely recommend it.

15 april 2026
Beoordeeld met 1 van de 5 sterren

If I could give zero stars

If I could give zero stars, I absolutely would. DO NOT trust this app with anything even remotely important.
I had an absolute nightmare experience using WiseFax today. I needed to fax highly sensitive, legally binding tax documents to the IRS on the final deadline day. I downloaded the app, uploaded my PDFs, and it happily and instantly charged my Apple account for their "fax tokens."
And then? Catastrophic failure.
The app completely froze and got permanently stuck in the "sending" process. It never transmitted the fax. No error message, no fallback, just an endless broken loop. It essentially pocketed my money and left me completely stranded while the clock was ticking on a massive $25,000 government penalty.
I was facing severe legal and financial consequences because this app couldn't perform the ONE basic function it advertises. I had to scramble in a panic at the last second to find a reliable competitor to actually get my documents transmitted.
I make way too much money per hour to waste my life dealing with a broken, amateur app that takes your cash and delivers absolutely zero service.
If you have legal documents, government forms, contracts, or literally anything that matters, STAY FAR AWAY from WiseFax. They will gladly take your money and leave you hanging when it counts. Absolute garbage. Filed for a refund immediately.

15 april 2026
Review zonder uitnodiging
Logo WiseFax

Antwoord van WiseFax

Dear Nische Marketing Team,

We understand how important it is for your faxes to go through smoothly, and we apologize for the issue you experienced. Our support team is always ready to assist you whenever an issue arises while trying to send a fax with WiseFax.

We kindly invite you to contact us at support@wisefax.com.

Thank you.

With Warm Regards,
The WiseFax Team

Beoordeeld met 5 van de 5 sterren

Smooth Reliable EIN Service

I had a very good experience with WiseFax. I needed an EIN for my Wyoming business, and the process was easy, clear, and transparent. I had specifically looked for a provider that could supply a transmission report, and WiseFax was able to do that, which was important in my case. Most importantly, the filing went through successfully and I received my EIN. I’m grateful for the service and would definitely recommend them.

5 januari 2026
Beoordeeld met 1 van de 5 sterren

Dubious site Your data is at risk!

I enrolled in the 8.00 month plan and while in the middle of sending a fax I found that I need to pay 1.00 per additional page as I am allowed to send 10. There is no information about plans to get additional pages or how many pages you can send with that plan.
The site is dubious. I tried to contact support email and got 550 Request failed; Mailbox unavailable
The is no other way to contact, no phone number. I contacted Pay PaL and got a refund.

6 maart 2026
Review zonder uitnodiging
Logo WiseFax

Antwoord van WiseFax

Dear Cecilia,

Weekly and monthly fax number subscriptions come with a fixed number of fax tokens that you can use for sending faxes.

For additional faxing, we offer individual fax tokens and token packages. You can find detailed plan and pricing information at https://www.wisefax.com/pricing/.

If you can let us know how often and how many pages you plan to fax, we’d be happy to recommend the most cost-effective option for you.

Our email address is support@wisefax.com. We’re here to help.

Warm Regards,
WiseFax Team

Beoordeeld met 1 van de 5 sterren

It's a very expensive service with unclear price conditions

It's a very expensive service. The price conditions are not so clear on the web platform. That's why I complain twice. Absolutlely don't try it!

24 januari 2026
Review zonder uitnodiging
Logo WiseFax

Antwoord van WiseFax

Dear Emiliano,

Sending faxes requires the purchase of fax tokens. These can be purchased on a pay-as-you-go basis for individual faxes or as part of a weekly or monthly fax number subscription.

For pricing details, we invite you to visit: https://www.wisefax.com/pricing/

We also offer token packages that provide better value for higher volumes. If you can tell us a bit more about how often and how many pages you plan to fax, we’d be happy to recommend the most cost-effective package for you. Please do not hesitate to let us know by emailing us at support@wisefax.com.

Warm Regards,
WiseFax Team

Beoordeeld met 4 van de 5 sterren

WiseFax performed well over a 24-day period

Fax in 2025 is a retro thing! I used WiseFax to have a fax line for a foreign EIN application from the IRS. This requires faxing the application and then waiting a few weeks for a return fax. WiseFax sent and received perfectly. While waiting for the IRS return fax, I tested my fax service twice, sending a test fax from another free fax sending service. I needed to check that when the IRS faxed back, that my fax line was active and working. All good. 24 Days later, the IRS fax came through and I discontinued my WiseFax service. I gave only 4 stars because WiseFax emailed me from a vanaia.com account, initially causing doubts about their legitimacy. Also, their website frequently requires me to sign in again. These are just wrinkles in an otherwise good experience. Their dashboard and document upload/download is solid, and their email notifications work well.

8 december 2025
Review zonder uitnodiging

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