Witham Timber Reviews 

Great experience allround.
Friendly and knowledgeable staff, great prices and and an extensive range of products

Came down to your store on a Saturday and you're staff were very helpful and sorted us out very quickly with our timber, best time to go I reckon it can be very busy weekdays
Cheers Witham Timber

All good lads and always willing to help.

Always helpful Great team of people

Always competitive with prices and always helpful.

Amazing experience. Fantastic customer service, extremely efficient. Always connected directly to someone on the phone. Best of all, phenomenal, professional excellent delivery. Was given estimate of delivery time and text 20 mins before. Attentive, careful unloading of decking timber. Excellent…would highly recommend this company compared to others who give a 10 hour delivery window and then fail to turn up.

I did all my transaction by e-mail and as normal it all went easy and delivered when requested.

Very efficient service in the office but when the forklift driver came with my fence panels and some posts for another gentleman waiting with me he sat on his forklift on his phone and neither helped or spoke to either of us. As we were both able OAP's I thought this was both lazy and rude !

Always excellent service from the staff at Boston. My go-to suppliers for fencing

Very professional company and staff. Informative and helpful. Keeping us up to date with products and delivery information.

The score on this platform tells the story - not great. They are part of the Lawson Timber group. They have a massive banner on their homepage stating free delivery over £350 only to find out that it’s only for certain items and the real cost for delivery is £60. If you want to know about this hidden delivery feature you’ll need to dig into their delivery policies. Deliberately misleading advertising.

Placed an order for 6 Sleepers, took money even though didn't have any in stock. Hung on for them to get stock, and then they failed to deliver on 3 occasions. AVIOD

Despite my initial frustration and length of time it took to get my order after placing it (about three weeks), I can say that Tony Adams was excellent, erricient and compensated me for my inconvenience and lack of promised return calls from other members of staff.
Quality of the trellising and posts was excellent and my friend who helped me instal the goods was a former garden centre manager for a major diy chain.He was very impressed with the quality.

FENCE PANELS ORDERED - WIFE IN ALONE DELIVERY DRIVER INSISTED ON DROPPING THEM FRONT OF HOUSE 100YDS FROM WHERE THEY WERE NEEDED - WE HAVE A CORNER HOUSE WITH 2 GATES (COMPANY POLICY TO DROP AT DOORSTEP ???) CALLED COMPANY (TONY ASSISTANT MANAGER SPOKEN TO) - STATED THERE MUST BE A REASON DRIVER WONT DROP AT GATE - I STATED IVE SEEN HIM ON CAMERA NOT EVEN BOTHER TO LOOK - I'M INFORMED THE COMPANY POLICY HAS BEEN IN FORCE FOR OVER YEARS ???
NO CUSTOMER SERVICE - GOOD JOB WERE NOT TOO ELDERLY TO MOVE THEM - WILL GO ELSEWHERE IN FUTURE. MD NEEDS TO LOOK AT THIS LACK OF SERVICE PROVIDED!
REPLY RECEIVED - MANAGER DEFENDED DELIVERY DRIVERS ACTIONS AND POLICY STATING HEALTH AND SAFETY AND TRUST IN HIS DRIVER.!

Used in the past and we're very good. But tried using them for another project and they can't even be bothered communicate with me about my order which I am now going to have to cancel through my card company.

Ordered fence panels including one bespoke as it was not a standard size, from start to finish ordering was easy pricing very competitive for a quality product.
Delivery was excellent and on time ,
I would defiantly use Witham timber again and have no hesitation in recommending this company

Wrong fence panels were delivered but company apologised and arranged for panels to be swapped in a couple of days on a day that was convenient with me with no hassle. Good panels and good price.

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